Was served by grace she served us with fearsome passion for the art of coffee. I will be back.
Ch khalid
Always very busy and less seating area.Long queue and only 1 staff member with no
Mark Heelis
Loved the caramel apple pie, it was the nicest dessert I've had in years!
Tracey Harrison
Friendly enough but took such a long wait, cake carrot cake tasted lush & coffee as always was delishJust don't understand how it takes so long especially when they have lots of staff on, well we always have to wait but keep coming back so they must be doing something rightParking: Lots of spaces in the car park & it's free but one problem especially for me being disabled, you have a time limit you can stay in the car park, it's something like 3 hrs I believe then you get a fat fine through the post, with all the shops using the car parking spaces it's one large car park but I can't get around all the shops in 3 hrs, no chance! so really this needs to be looked at
Teresa Fletcher
The staff were very helpfullThe staff were happy to HelpWith smiles on there
C McMillan
Amazing atmosphere, but why are staff gathered together talking away at the first and refusing the make a frappee as their blenders need deep cleaning, they were still in the sink, also the shop doesn’t close till 9pm and it’s only 6:37pm.
Rebecca Goldthorpe
Oh my word. I'm the words of my husband "I don't think I've ever eaten in a dirtier, more unpleasant café. They weren't busy but no one would acknowledge me or take my order."There wasn't a single clear table here. Not one though only one person was on drive-through queue and only 4 or 5 people were eating inside. It's probably why several people decided to take out in the cold! Every surface had plates, cups and trays stacked upon them. It's no wonder we couldn't find a tasty to use at the serving counter.The food was OK tea and cake but the staff were mostly disinterested in their customers and the environment was disgusting.A very unsatisfactory experience. Would love to see what a Mystery Shopper makes of this place!
Imran Haq
Lovely place to grab a cup if coffee or tea. Nice selection of cakes and friendly staff.
Clara Cristina Hernandez
Chai latte so delicious. It was so lovely for a rainy day with friends. Excellent service.
anne woodward
Slow service! asked if we would like a warm croissant yes please! Of course it came out
The Staff at this Costa is what makes it so enjoyable and reliable! Please take the time to enjoy a coffee here! ??
Ashley Marriott
Great food and coffee. The problem is with the clearing up afterwards. The staff don't seem aware that tables need clearing. Then, when they clear them, they don't seem to consider it might be a good idea to give them a wipe over, ready for the next users. Honestly, it isn't rocket science! This isn't the only Costa where this obliviousness has permeated. A simple time and motion study would easily resolve things.
Paul Tarry
Revised review since 2022, Friendly but slow staff, venue was virtually empty but still had to wait to be acknowledged as previous customers complaints were being dealt with. Venue was clean and tidy, asked for drink to have sat in but was given it in a take out cup although the member of staff did realise their mistake and offered to tip the drink into the appropriate cup, although I opted not to.I was glad I didn't as the temperature of drink was mediocre and this would have cooled it down even more.Coffee at a certain fast food chain across the road is hotter, tastier and cheaper.Won't be rushing back here.Choice of cakes was also very poor, only one slice of one type of cake available.Previous review:(Friendly staff, good service. Clean and tidy venue. )
Alec Ward
No toast, fridge was empty and I mean empty I asked if they had anything for the fridge they said no!Luckily they had a Teacake.Apparently the dish washer was broke so we had to have paper cups and no plates for teacakes.I would not rush to go back.
Mariegurr
Disgusting to say the least shop is ment to be open till 7pm on a Sunday. However, get the at 6.23 pm to be told its closed due to a meeting doors was still open for ppl to go in no notice on the doors ect staff very rude
Was served by grace she served us with fearsome passion for the art of coffee. I will be back.
Always very busy and less seating area.Long queue and only 1 staff member with no
Loved the caramel apple pie, it was the nicest dessert I've had in years!
Friendly enough but took such a long wait, cake carrot cake tasted lush & coffee as always was delishJust don't understand how it takes so long especially when they have lots of staff on, well we always have to wait but keep coming back so they must be doing something rightParking: Lots of spaces in the car park & it's free but one problem especially for me being disabled, you have a time limit you can stay in the car park, it's something like 3 hrs I believe then you get a fat fine through the post, with all the shops using the car parking spaces it's one large car park but I can't get around all the shops in 3 hrs, no chance! so really this needs to be looked at
The staff were very helpfullThe staff were happy to HelpWith smiles on there
Amazing atmosphere, but why are staff gathered together talking away at the first and refusing the make a frappee as their blenders need deep cleaning, they were still in the sink, also the shop doesn’t close till 9pm and it’s only 6:37pm.
Oh my word. I'm the words of my husband "I don't think I've ever eaten in a dirtier, more unpleasant café. They weren't busy but no one would acknowledge me or take my order."There wasn't a single clear table here. Not one though only one person was on drive-through queue and only 4 or 5 people were eating inside. It's probably why several people decided to take out in the cold! Every surface had plates, cups and trays stacked upon them. It's no wonder we couldn't find a tasty to use at the serving counter.The food was OK tea and cake but the staff were mostly disinterested in their customers and the environment was disgusting.A very unsatisfactory experience. Would love to see what a Mystery Shopper makes of this place!
Lovely place to grab a cup if coffee or tea. Nice selection of cakes and friendly staff.
Chai latte so delicious. It was so lovely for a rainy day with friends. Excellent service.
Slow service! asked if we would like a warm croissant yes please! Of course it came out
Restaurantji Recommends
The Staff at this Costa is what makes it so enjoyable and reliable! Please take the time to enjoy a coffee here! ??
Great food and coffee. The problem is with the clearing up afterwards. The staff don't seem aware that tables need clearing. Then, when they clear them, they don't seem to consider it might be a good idea to give them a wipe over, ready for the next users. Honestly, it isn't rocket science! This isn't the only Costa where this obliviousness has permeated. A simple time and motion study would easily resolve things.
Revised review since 2022, Friendly but slow staff, venue was virtually empty but still had to wait to be acknowledged as previous customers complaints were being dealt with. Venue was clean and tidy, asked for drink to have sat in but was given it in a take out cup although the member of staff did realise their mistake and offered to tip the drink into the appropriate cup, although I opted not to.I was glad I didn't as the temperature of drink was mediocre and this would have cooled it down even more.Coffee at a certain fast food chain across the road is hotter, tastier and cheaper.Won't be rushing back here.Choice of cakes was also very poor, only one slice of one type of cake available.Previous review:(Friendly staff, good service. Clean and tidy venue. )
No toast, fridge was empty and I mean empty I asked if they had anything for the fridge they said no!Luckily they had a Teacake.Apparently the dish washer was broke so we had to have paper cups and no plates for teacakes.I would not rush to go back.
Disgusting to say the least shop is ment to be open till 7pm on a Sunday. However, get the at 6.23 pm to be told its closed due to a meeting doors was still open for ppl to go in no notice on the doors ect staff very rude