Good food and service but shocking prices around 20 quid for a pizza even the deals are not much better trying to order it online is a pain. Better takeaways around Retford.
Tracey Speller
Loved the last one we ordered so thought I'd order again, unfortunately all I could taste was dough, hardly any tomato and a spot of cheese, as for garlic, none resistant! Very poor!
Jon Lawrence
Ate Domino's because a friend who we were with reckons they're great. Cost a small fortune for 3 pizzas, which weren't great. Valentino's in town is much better Value and Quality
malcolm armistead
Awful, picked it up myself and I can honestly say it was rubbish ?
Chris
They are consistent in that if you order more than once you get the same quality, many other local spots quality depends on the tide and if its a full moon. They have reasonable offers to help with the price. staff seem ok considering they have to deal with local scroats on a daily basis.
Mushy lee
Absolutely disgusted with this place the managers an absolute joke I paid for my food Alarm for sure that did something to it So I just throw it in the trash Do not spend your money hair Then need a new manager and new staff If the don't change their staff I think this place should be closed down??
E Moore
Would give 0 Stars if I could after my experience tonight. VICTORIA is an absolute disgrace after her customer service. I ordered a £25 order, waited an hour and 10 minutes. Said delivered on the app. No phone call or voicemail left to say it had 'been delivered'. Rang after no sign, they said if you don't answer your phone they take it back to store (funny that, because A. it says NOTHING about this in confirmation email OR terms & conditions and B. other people I know in the area have said drivers have knocked on their door when their delivery has arrived.) Asked for a refund ( I work in customer service and am aware that it is within my consumer rights to ask for a refund if I am not happy with what I have received) she said she will not issue us a refund as it is not their fault that it didn't get delivered. I asked why not leave it on the step to which she replied 'in case someone steals it' yet it's ok to take my order back to store for the staff to tuck in to, ay? Rang a second time asking for a refund after reading through terms & conditions, to which the store hung up on us. I have taken this further, written 3 complaints and have mentioned her name to customer services and head office. I have screen shots of proof of NO PHONECALL or VOICEMAIL from Dominos. I have screen shots of their terms & conditions, where it mentions nothing about the phone thing, and screen shots of their liability section. Absolutely disgusting practically taking money off someone so near to Christmas.Update: I emailed the area manager about the above and they couldn’t have given less of a toss. Said our attitude wasn’t acceptable but it’s not going to be if you’ve just stolen my money and refused to give it back. Plus what about the attitude of your staff member who has a role in customer service? Seems like they’re all the same! Save your money and buy elsewhere, saucy pizza co in Retford are faultless with lovely staff, and they won’t steal your money or speak down the phone to you like you’re an idiot.
johnhouston2
It’s probably been two or three years since I’ve been in a Domino’s, and I must say that a couple of things took me by surprise. The first was when the bloke behind the counter asked me what I would like, and I asked him if there was a menu so that I could decide which pizzas I fancied. “The menus are all on-line” he advised, and although the walls of the shop were festooned with posters outlining details of deals and photos of food, they couldn’t find room for a list of the food they serve. Neither could he provide me with a leaflet showing me what they have. Progress? I don’t think so, and this must be the only eatery in Retford that doesn’t have a menu. The second thing that surprised me was the price of the actual pizzas. As it was two for one Tuesday I suppose I felt reasonably happy with two pizza for just short of £16. But I can’t see me paying that for a single, medium pizza. As for the food itself - it was fine without being memorable, and I guess that memory is a funny thing. I had it in mind that Domino’s pizza was something a bit special. In reality, it’s not.
First time ordering. I ordered via the app. Large letter at the front asking if you want delivery or collection. Collection 12 minutes or delivery up to 36 mins. Didn’t think anything of this as 36 mins is average for delivery from other pizza places. Ordered and after 45 mins rang up just to check where it was as I’d ordered it for a late tea after football practice before my children went to bed. I was told I should have read the small print because delivery of 36 mins is an estimate and as they are busy with no drivers my order wasn’t in the over yet. I asked if I could cancel as it was 20.15 and told I could but again in the terms and conditions I wouldn’t get my money back. Pizza arrived (eventually) at 20.45 (70 mins after ordering) after a call from a rude driver who was lost. He told me I had to wait outside as his sat Nav couldn’t find my house. He put the pizzas on top of his car and told me to collect them from there due to him not being allowed to pass them. Pizza itself was mainly ok. Pepperoni one was burnt though with hardly any pepperoni. The other two meat pizzas ok. Wedges were cold but garlic bread ok. Not somewhere I’ll rush back to. £33 for 3 large pizzas as part of a deal. Expensive for what we got and the time you had to wait…
Daniel Baker
Yeah it's a more expensive option but at least the food is always consistently great and has been exactly what we had ordered, it's always delivered on time too and by great drivers. Been ordering from here for years, never once had a bad experience. I do wish the twisted dough balls would hurry back though!
Hannah Bishop
Helpful as always and very accommodating for my deafness. Love the pizzas there.
Good food and service but shocking prices around 20 quid for a pizza even the deals are not much better trying to order it online is a pain. Better takeaways around Retford.
Loved the last one we ordered so thought I'd order again, unfortunately all I could taste was dough, hardly any tomato and a spot of cheese, as for garlic, none resistant! Very poor!
Ate Domino's because a friend who we were with reckons they're great. Cost a small fortune for 3 pizzas, which weren't great. Valentino's in town is much better Value and Quality
Awful, picked it up myself and I can honestly say it was rubbish ?
They are consistent in that if you order more than once you get the same quality, many other local spots quality depends on the tide and if its a full moon. They have reasonable offers to help with the price. staff seem ok considering they have to deal with local scroats on a daily basis.
Absolutely disgusted with this place the managers an absolute joke I paid for my food Alarm for sure that did something to it So I just throw it in the trash Do not spend your money hair Then need a new manager and new staff If the don't change their staff I think this place should be closed down??
Would give 0 Stars if I could after my experience tonight. VICTORIA is an absolute disgrace after her customer service. I ordered a £25 order, waited an hour and 10 minutes. Said delivered on the app. No phone call or voicemail left to say it had 'been delivered'. Rang after no sign, they said if you don't answer your phone they take it back to store (funny that, because A. it says NOTHING about this in confirmation email OR terms & conditions and B. other people I know in the area have said drivers have knocked on their door when their delivery has arrived.) Asked for a refund ( I work in customer service and am aware that it is within my consumer rights to ask for a refund if I am not happy with what I have received) she said she will not issue us a refund as it is not their fault that it didn't get delivered. I asked why not leave it on the step to which she replied 'in case someone steals it' yet it's ok to take my order back to store for the staff to tuck in to, ay? Rang a second time asking for a refund after reading through terms & conditions, to which the store hung up on us. I have taken this further, written 3 complaints and have mentioned her name to customer services and head office. I have screen shots of proof of NO PHONECALL or VOICEMAIL from Dominos. I have screen shots of their terms & conditions, where it mentions nothing about the phone thing, and screen shots of their liability section. Absolutely disgusting practically taking money off someone so near to Christmas.Update: I emailed the area manager about the above and they couldn’t have given less of a toss. Said our attitude wasn’t acceptable but it’s not going to be if you’ve just stolen my money and refused to give it back. Plus what about the attitude of your staff member who has a role in customer service? Seems like they’re all the same! Save your money and buy elsewhere, saucy pizza co in Retford are faultless with lovely staff, and they won’t steal your money or speak down the phone to you like you’re an idiot.
It’s probably been two or three years since I’ve been in a Domino’s, and I must say that a couple of things took me by surprise. The first was when the bloke behind the counter asked me what I would like, and I asked him if there was a menu so that I could decide which pizzas I fancied. “The menus are all on-line” he advised, and although the walls of the shop were festooned with posters outlining details of deals and photos of food, they couldn’t find room for a list of the food they serve. Neither could he provide me with a leaflet showing me what they have. Progress? I don’t think so, and this must be the only eatery in Retford that doesn’t have a menu. The second thing that surprised me was the price of the actual pizzas. As it was two for one Tuesday I suppose I felt reasonably happy with two pizza for just short of £16. But I can’t see me paying that for a single, medium pizza. As for the food itself - it was fine without being memorable, and I guess that memory is a funny thing. I had it in mind that Domino’s pizza was something a bit special. In reality, it’s not.
Lovely pizza and potato wedges.
Great food
Restaurantji Recommends
Great service, tasty hot food.
First time ordering. I ordered via the app. Large letter at the front asking if you want delivery or collection. Collection 12 minutes or delivery up to 36 mins. Didn’t think anything of this as 36 mins is average for delivery from other pizza places. Ordered and after 45 mins rang up just to check where it was as I’d ordered it for a late tea after football practice before my children went to bed. I was told I should have read the small print because delivery of 36 mins is an estimate and as they are busy with no drivers my order wasn’t in the over yet. I asked if I could cancel as it was 20.15 and told I could but again in the terms and conditions I wouldn’t get my money back. Pizza arrived (eventually) at 20.45 (70 mins after ordering) after a call from a rude driver who was lost. He told me I had to wait outside as his sat Nav couldn’t find my house. He put the pizzas on top of his car and told me to collect them from there due to him not being allowed to pass them. Pizza itself was mainly ok. Pepperoni one was burnt though with hardly any pepperoni. The other two meat pizzas ok. Wedges were cold but garlic bread ok. Not somewhere I’ll rush back to. £33 for 3 large pizzas as part of a deal. Expensive for what we got and the time you had to wait…
Yeah it's a more expensive option but at least the food is always consistently great and has been exactly what we had ordered, it's always delivered on time too and by great drivers. Been ordering from here for years, never once had a bad experience. I do wish the twisted dough balls would hurry back though!
Helpful as always and very accommodating for my deafness. Love the pizzas there.
Top quality service. Best pizza shop in Retford