Old Buttercross

Panniers Way, Oakham
01572 842017

Recent Reviews

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College.Account

Nice place for a meal with friends.

ThatOneGuy

Wonderful, had a brilliant time and loved the food!!

Jackie Stockdale

Great food, attentive staff and we were allowed to bring our dog too :) we will definitely be back.

Carol Gaff

Friendly staff, good food, enjoyed our evening very much.

Rebecca Stinson

Fantastic atmosphere and food, well worth a visit

Kayteigh Gosney

Great place to go. Great service cannot fault it. Deffinitly be returning

Chris Stinson

Fantastic food and friendly staff

steven walford

Welcoming, friendly and brilliant service from the staff, I recently visited with my family and due to the boys being fussy eaters and me trying to eat healthy (which is always hard when eating out), the staff were accommodating when requested to swap certain food items, I also really appreciated it when the wait staff come back and checked after a few minutes if everything was to our satisfaction (not many places seem to do this anymore, 5* just for this alone). The place has a really nice atmosphere and we throughly enjoyed ourselves and we will be returning again and again.

Jon Parry

Went for a quick bite to eat here, first time in this particular pub, was pleasantly surprised. Nice atmosphere, a bit of a wait but was fairly busy so understandable. But overall what you expect from a Marstons.

Jay walford

Food was good, nice place.

David

Nice place, friendly, good food.

Oleg Burlachenko

Fantastic pub newly built.
Delicious food and very friendly staff. if you like a pub like cafe or restaurant then this is the perfect place

Antony Ingram

Shocking treatment. Went in tonight for a meal and sat for 1 hour after ordering food before it was served. My burger was dropped on the floor by accident by the manageress and she came straight out with a ‘new’ burger. It was stone cold. When I complained about the wait and cold food I received zero apology from her and was told that it couldn’t be cold as it was a new burger straight from the grill. I was also told it was only half an hour wait time! So I was obviously wrong! :-/ shocking service and treatment from a ‘manager’

Edit to answer comment below:

No waiting time was advised at point of order at all. It wasn’t the manager that took our order.

Agree that meal was knocked off, but you didn’t even have the decency to verbally offer this when I complained. You were too busy disagreeing with the time taken and the fact it was cold! It would’ve been far better to just apologise and offer the meal to be knocked off. The adults at our table all agreed that you didn’t handle the situation well at all. I’m sat with a clearly cold burger in front of me and all you could say was ‘it couldn’t possibly be cold as it’s just come off the grill!’ Very odd customer service skills indeed.

AnneSmiley

A group of 23 family and friends met up at the Old Buttercross and the staff reserved an area for us. The staff were lovely and attentive. The pub has a pleasant atmosphere and is lovely and clean. The food was tasty and I thoroughly enjoyed my surf and turf. I would definitely recommend a visit.

Wayne Lee

Had a lovely meal great atmosphere and great staff served by mikayla very friendly and helpful will definitely go again

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