Dined in and the food and service were excellent. Food was superb. Definitely recommend this restaurant.
K4226RAgrahams
Visited with family as they had been recommended by friends. Huge menu and staff were very friendly and polite. Food was exceptional and all at a very good price. Great experience and would definitely recommend a visit.
Brian Smith
Ordered madras and korma sauce was a bit late due to unforeseen problems the chap I spoke to on the phone absolute star made amends without a second thought and just having the food was actually more than compensation for the issue it was amazing madras sauce absolutely spot on and the Nan breads afriknmazing thank you for a 10/10 dining experience you guys rock ?????
Navigator07609738873
Worst ever carry out. Nothing was what we asked for. Owner disregarded our comments. Will never order from here again. Waste of time and money. All food was trashed
Scotsfire
Pretty disappointed with our meal, bland in taste, not what it used to be
Nathan Hawthorne
Best kebab and Pizzas in town for sure, not tried much more of the menu to comment on other items
Paul Kelly
Just had a delicious lamb bhoona with pilau and Pershwari Naan. Lovely service too.
user274
This has been our favourite restaurant for years, but recently it has gone very downhill. The cleanliness inside the restaurant is terrible, we were given two high chairs both which were absolutely filthy especially under the trays, the silver ware was dirty and had to be exchanged twice and the floor in the toilets was that sticky your shoes stuck down! This is a huge let down as this was a highly rated restaurant for many years and by looking at the other reviews it’s not just the cleanliness that is the problem. This needs to be urgently rectified, with a deep deep clean, if this is how the restaurant and toilets look what does the kitchen look like!! ??
Gary Edwards
Ordered food at 18:45pm. Arrived 20:20pm. Missing stuff & wrong sauce & salad looked like it had fallen on the floor. Phoned up shortly after. Still waiting for the right stuff. It's now 21:18pm & I've had to phone up again to just cancel the order. Worst experience I've had.
elaine agnew
Awful the worst pizza I’ve ever had couldn’t eat it straight to the bin The base was dry and crumbly overall it was tasteless I think the box would of tasted better absolute waste of money!
Have used Shimla for years but not recently and sadly won’t be going back. Ordered a take away Saturday 26th March. Address taken but no name. Told order would be delivered in 45 mins. After 70 mins phoned and was told order wasn’t in kitchen so must be out for delivery and would be with us shortly. No address was taken to double check. After 1.5 hours phoned to cancel order, again no address taken and this time girl was rude, no apology given and actually hung up on me. Obviously order had never been passed to the kitchen. This could have been corrected at time of first phone call but poor customer service displayed instead. We will not be using Shimla again and will not recommend to friends either.
761stephenj
Two seat table in passage behind bar so all service was passing our table. We ordered poppadoms and dips …ok but nothing special. Mixed pakora for two and onion bhaji’s ….very greasy and just warm Lamb tandoori….got lamb tikka Cauliflower bhaji …..watery and tasteless Rice with fried onion…..this was ok Chicken Makhanwala…..they forgot to bring this ….then when they were prompted brought out the dish……the chicken tikka was watery and nearly cold…the sauce was a modified korma that tasted nothing like a Makhanwala…..and it was topped by some pretty tasteless cheese. They did offer to modify the bill but I refused as that wasn’t why I was making my feelings known….we paid full price and left….we will not be returning.
karengX6775ZH
We ordered a delivery of 2 starters and a main meal tonight, although I phoned the order in at 4.40ish we received it approximately an hour later but the starters were cold and the main meal was look warm,
Donna Gibbs
Order placed at 17.45, delivery time stated was 18.30-18.45, called at 19.15 to be told they were very busy & order would be on way once naan bread was ready. Called again 45mins later, told delivery on it's way. Food arrived 20.10 (after driver went to the wrong house in our street), food freezing cold & poppadoms smashed into tiny pieces. Called to complain (polite & stated facts), was hung up on. My husband went to the restaurant to complain, found 2 14 & 15 year old kids dealing with other complaining customers, the kids lied and were rude, but should never be left running front of house in a restaurant/take-away in the first place. The boy called his mum who spoke to my husband & gave a refund. We will not be back, which is a shame as the food has always been good previously. If a business can't cope with the volume of orders then they either need to employ more staff (preferably adults who can cope!), or accept fewer orders.
Rhoda A Fletcher
Order placed 17.59 for deliver at 18.45. 3 phone calls later and I’m still waiting. Excuse and lie after lie . Shame as food is usually good. Won’t use them again . This is not the first time they have done this
Dined in and the food and service were excellent. Food was superb. Definitely recommend this restaurant.
Visited with family as they had been recommended by friends. Huge menu and staff were very friendly and polite. Food was exceptional and all at a very good price. Great experience and would definitely recommend a visit.
Ordered madras and korma sauce was a bit late due to unforeseen problems the chap I spoke to on the phone absolute star made amends without a second thought and just having the food was actually more than compensation for the issue it was amazing madras sauce absolutely spot on and the Nan breads afriknmazing thank you for a 10/10 dining experience you guys rock ?????
Worst ever carry out. Nothing was what we asked for. Owner disregarded our comments. Will never order from here again. Waste of time and money. All food was trashed
Pretty disappointed with our meal, bland in taste, not what it used to be
Best kebab and Pizzas in town for sure, not tried much more of the menu to comment on other items
Just had a delicious lamb bhoona with pilau and Pershwari Naan. Lovely service too.
This has been our favourite restaurant for years, but recently it has gone very downhill. The cleanliness inside the restaurant is terrible, we were given two high chairs both which were absolutely filthy especially under the trays, the silver ware was dirty and had to be exchanged twice and the floor in the toilets was that sticky your shoes stuck down! This is a huge let down as this was a highly rated restaurant for many years and by looking at the other reviews it’s not just the cleanliness that is the problem. This needs to be urgently rectified, with a deep deep clean, if this is how the restaurant and toilets look what does the kitchen look like!! ??
Ordered food at 18:45pm. Arrived 20:20pm. Missing stuff & wrong sauce & salad looked like it had fallen on the floor. Phoned up shortly after. Still waiting for the right stuff. It's now 21:18pm & I've had to phone up again to just cancel the order. Worst experience I've had.
Awful the worst pizza I’ve ever had couldn’t eat it straight to the bin The base was dry and crumbly overall it was tasteless I think the box would of tasted better absolute waste of money!
Restaurantji Recommends
Have used Shimla for years but not recently and sadly won’t be going back. Ordered a take away Saturday 26th March. Address taken but no name. Told order would be delivered in 45 mins. After 70 mins phoned and was told order wasn’t in kitchen so must be out for delivery and would be with us shortly. No address was taken to double check. After 1.5 hours phoned to cancel order, again no address taken and this time girl was rude, no apology given and actually hung up on me. Obviously order had never been passed to the kitchen. This could have been corrected at time of first phone call but poor customer service displayed instead. We will not be using Shimla again and will not recommend to friends either.
Two seat table in passage behind bar so all service was passing our table. We ordered poppadoms and dips …ok but nothing special. Mixed pakora for two and onion bhaji’s ….very greasy and just warm Lamb tandoori….got lamb tikka Cauliflower bhaji …..watery and tasteless Rice with fried onion…..this was ok Chicken Makhanwala…..they forgot to bring this ….then when they were prompted brought out the dish……the chicken tikka was watery and nearly cold…the sauce was a modified korma that tasted nothing like a Makhanwala…..and it was topped by some pretty tasteless cheese. They did offer to modify the bill but I refused as that wasn’t why I was making my feelings known….we paid full price and left….we will not be returning.
We ordered a delivery of 2 starters and a main meal tonight, although I phoned the order in at 4.40ish we received it approximately an hour later but the starters were cold and the main meal was look warm,
Order placed at 17.45, delivery time stated was 18.30-18.45, called at 19.15 to be told they were very busy & order would be on way once naan bread was ready. Called again 45mins later, told delivery on it's way. Food arrived 20.10 (after driver went to the wrong house in our street), food freezing cold & poppadoms smashed into tiny pieces. Called to complain (polite & stated facts), was hung up on. My husband went to the restaurant to complain, found 2 14 & 15 year old kids dealing with other complaining customers, the kids lied and were rude, but should never be left running front of house in a restaurant/take-away in the first place. The boy called his mum who spoke to my husband & gave a refund. We will not be back, which is a shame as the food has always been good previously. If a business can't cope with the volume of orders then they either need to employ more staff (preferably adults who can cope!), or accept fewer orders.
Order placed 17.59 for deliver at 18.45. 3 phone calls later and I’m still waiting. Excuse and lie after lie . Shame as food is usually good. Won’t use them again . This is not the first time they have done this