Stopped in for dinner, while staying at a hotel locally. Staff were friendly and very helpful, service was quick, the food was delicious and portions very big. Son has said his mini fish and chips was a 5 star. Visit finished off with a kind offer of mini eggs for the kids to say Happy Easter.We will definitely return when we're next in town.
Mark Anderson
First visit on 30th March ‘24 and it was incredible. Staff were super friendly, the fish supper was incredible and almost zero oil on the box paper. Better than John Lewis cafe fish ???
Shaun Brown
Been coming to Toby's since I was a wee laddie, great friendly environment with fantastic food. The bread is a must have.
Kate bogie
Best fish n chip tearoom in
Paul Sinclair
Never disappointed with fish suppers from Toby's . Never bones in the fish ,batter never soggy or greasy. Chips are tremendous. Service friendly and prompt.
richard nugent
Great fish and chips! Family owned for decades!!!
Judith Cochrane
My husband and I visited Toby's this evening for dinner with our daughter and niece. On arrival we went through to the dining area, where the waitress took our order.The food arrived prompt and fresh, unfortunately there was a hair on my husband’s meal. He waited for the waitress to come and told her discreetly, actually saying to her “can you come closer a bit I am trying to be discreet” so as not to draw the attention of other diners. The waitress quickly took it through to the kitchen, and came back a few minutes later to advise that they were going to give him fresh chips but the same fish, we felt that unless it was a completely fresh portion he would just leave it and to take it off the menu please - which they did.Myself and the kids all ate our meals, they were delicious.When we went to pay the bill, the total was slightly different as to what we had calculated from the menu, only £1 but queried it with the staff member.Then, the various staff members were trying to calculate where the difference was, and my husband then said “maybe I have miscalculated”.At which point we heard from across the shop “what’s the issue?” being shouted. I said sorry are you taking to us?” He then walked over tried to look at the receipt (all with a poor attitude)At this point I said “you’re not handling this well” he then came over, walked away again shouting to the older staff member “are we charging for that fish?” I then said “no you’re not we sent it back, it wasn’t eaten” To which he was told no by the older colleague who then said “sorry about the hair it was an accident, these things happen”, which we replied “no, absolutely these things do” At this stage my husband and I turned around to look and the young staff member then remarked aggressively “what’s up?”Unfortunately the colleague lacking in customer service skills, was still responding aggressively and smirking.As there was clear smarting over something, we promptly left with the two kids after paying the bill stating “not great customer service”. My husband glanced through the window after we exited the shop to not the colleague laughing exacerbating the situation more.What was supposed to be a chilled, quick bite out ended in a crap, rubbish situation resulting in spending wasted money and time writing this.Having read all the reviews beforehand, the colleague has drastically let the rest of the nicer elements of the place down. Damaging the reputation of the business, the individual acted horribly and seriously lacked in customer service skills.If I owned a cafe, I would be mortified if someone found a hair, apologise and offer a fresh plate, not be annoyed because the customer dares to question the foreign object on their plate! Especially, when said customer couldn’t have been nicer about it.What a horrible evening.Thank you for your reply. My review is not by any means a transcript, but is most definitely not untrue.i couldn't have been fairer or more honest in the review.I am not looking to get in to a back a forth with yourselves. However, the first time anyone.apologised was when the older gentleman behind the fryer stepped in and apologised when we were paying, to which I acknowledged and agreed it was a mistake. Whilst in the dining room my husband was not offered a fresh plate of food, the waitress stated they were replacing the chips only, which is why it was refused.Your staff member was obnoxious and aggressive, confrontational and looking for an argument.Thank you again for your apologies.
Matthew Quinn
As always the food is great. Best chippy in the area IMO but I wish they would change to boxes as all of our battered food was stuck to the paper tonight.
Karen Dickson
Brilliant Chippy. Attatched sitting area is lovely. Food is
Best sit in chippy around and value for moneyKid-friendliness: Very friendly and helpful staff
Robert Toolan
Have fab fish tea good price fab serviceParking: You park on street at front shop
ian craig
Quality Fish n Chips ..... Great
Mick Farrell
Great little local fish n chip shop. I had haggis and my wife had haddock. Both were delicious. We ate in and the service was friendly and attentive. We were exhausted after a long drive from near London and this was just what we needed???
Stopped in for dinner, while staying at a hotel locally. Staff were friendly and very helpful, service was quick, the food was delicious and portions very big. Son has said his mini fish and chips was a 5 star. Visit finished off with a kind offer of mini eggs for the kids to say Happy Easter.We will definitely return when we're next in town.
First visit on 30th March ‘24 and it was incredible. Staff were super friendly, the fish supper was incredible and almost zero oil on the box paper. Better than John Lewis cafe fish ???
Been coming to Toby's since I was a wee laddie, great friendly environment with fantastic food. The bread is a must have.
Best fish n chip tearoom in
Never disappointed with fish suppers from Toby's . Never bones in the fish ,batter never soggy or greasy. Chips are tremendous. Service friendly and prompt.
Great fish and chips! Family owned for decades!!!
My husband and I visited Toby's this evening for dinner with our daughter and niece. On arrival we went through to the dining area, where the waitress took our order.The food arrived prompt and fresh, unfortunately there was a hair on my husband’s meal. He waited for the waitress to come and told her discreetly, actually saying to her “can you come closer a bit I am trying to be discreet” so as not to draw the attention of other diners. The waitress quickly took it through to the kitchen, and came back a few minutes later to advise that they were going to give him fresh chips but the same fish, we felt that unless it was a completely fresh portion he would just leave it and to take it off the menu please - which they did.Myself and the kids all ate our meals, they were delicious.When we went to pay the bill, the total was slightly different as to what we had calculated from the menu, only £1 but queried it with the staff member.Then, the various staff members were trying to calculate where the difference was, and my husband then said “maybe I have miscalculated”.At which point we heard from across the shop “what’s the issue?” being shouted. I said sorry are you taking to us?” He then walked over tried to look at the receipt (all with a poor attitude)At this point I said “you’re not handling this well” he then came over, walked away again shouting to the older staff member “are we charging for that fish?” I then said “no you’re not we sent it back, it wasn’t eaten” To which he was told no by the older colleague who then said “sorry about the hair it was an accident, these things happen”, which we replied “no, absolutely these things do” At this stage my husband and I turned around to look and the young staff member then remarked aggressively “what’s up?”Unfortunately the colleague lacking in customer service skills, was still responding aggressively and smirking.As there was clear smarting over something, we promptly left with the two kids after paying the bill stating “not great customer service”. My husband glanced through the window after we exited the shop to not the colleague laughing exacerbating the situation more.What was supposed to be a chilled, quick bite out ended in a crap, rubbish situation resulting in spending wasted money and time writing this.Having read all the reviews beforehand, the colleague has drastically let the rest of the nicer elements of the place down. Damaging the reputation of the business, the individual acted horribly and seriously lacked in customer service skills.If I owned a cafe, I would be mortified if someone found a hair, apologise and offer a fresh plate, not be annoyed because the customer dares to question the foreign object on their plate! Especially, when said customer couldn’t have been nicer about it.What a horrible evening.Thank you for your reply. My review is not by any means a transcript, but is most definitely not untrue.i couldn't have been fairer or more honest in the review.I am not looking to get in to a back a forth with yourselves. However, the first time anyone.apologised was when the older gentleman behind the fryer stepped in and apologised when we were paying, to which I acknowledged and agreed it was a mistake. Whilst in the dining room my husband was not offered a fresh plate of food, the waitress stated they were replacing the chips only, which is why it was refused.Your staff member was obnoxious and aggressive, confrontational and looking for an argument.Thank you again for your apologies.
As always the food is great. Best chippy in the area IMO but I wish they would change to boxes as all of our battered food was stuck to the paper tonight.
Brilliant Chippy. Attatched sitting area is lovely. Food is
For fish and chips it has to be Toby'
Restaurantji Recommends
Fish supper not greasy ,beautiful.
Best sit in chippy around and value for moneyKid-friendliness: Very friendly and helpful staff
Have fab fish tea good price fab serviceParking: You park on street at front shop
Quality Fish n Chips ..... Great
Great little local fish n chip shop. I had haggis and my wife had haddock. Both were delicious. We ate in and the service was friendly and attentive. We were exhausted after a long drive from near London and this was just what we needed???