Stayed 2 nights for hogmanay gala and ball. It was fantastic from start to finish. Rooms were good size beds very comfy great sleep. Food excellent, hats off to John and his team nothing was a bother for them very helpful. The fireworks display at midnight were amazing. Can't recommend this hotel highly enough. Views and history amazing. Thank you John and team for making our stay one to remember.JoanRooms: The room was decorated lovely nice soft carpets and everything you needWalkability: Lovely walks especially to see the falls of clydeFood & drinks: Food was great from breakfast to dinner was 1st class
Drew Barnbrook
Absolutely loved every minute of this beautiful, fresh, clean hotel and the millIt truly was a fantastic experience and we will definitely come back soon. So much to see and the staff are the most caring and helpful. John the manager is a gentleman and he is doing an amazing job. Much appreciated thank youRooms: Lovely clean, big rooms with beautiful views.Nearby activities: The mill is an amazing journey back to the past so much to see and do. Fantastic day out. We loved everything about itWalkability: The mill is a fantastic place to visit. Lifts are available for disabled peopleFood & drinks: No complaints everything was perfect
Heather McClure
Wow, what an absolutely amazing 360 the hotel has taken since John has returned as manager! Thank goodness! Last year I wrote a review for our Christmas residential saying it was way below par under the management as was then compared to previous years! I even wrote to the Trustees as the manager at the time hadn’t liked what I had to say! I even raised concerns for the site’s World Heritage Site’s status as it was so obviously failing!Now thankfully it’s being restored to the superb hotel (and whole site - mill cafe and shop) as it was. The hotel has a totally different vibe about it once again, more than welcoming, smiling and friendly staff, decorated for Christmas brilliantly, fantastic food (compliments to the chefs) and superb accommodation! Thank you to all staff from housekeeping, reception, restaurant and the pool/gym for making our stay extra special! It means everything.Having the swimming pool open on Christmas morning, the opportunity of ice-skating on Boxing Day, all went down extremely well with us!Again, thank you John for coming back and for taking on the enormous challenge you were faced with. Your hard work, attention to detail and dedication truly shows throughout! Couldn’t find fault with anything at all.Will be returning for a stay in the future! And again, thank you so much for the turnaround.
Dunfermline Joiners
We were recommended this hotelAll staff are really a contribution to this hotel we bumped in to the manager on 2 occasions he is so passionate about this hotel after having a chat with him the hotel is spotless!Food & service in hotel brilliant!My photo was surf n turf ( fillet steak )was also served with home cut chipsWe will definitely be backReally recommend this hotelAnd the visit to the visitors centre
Fiona Coyle
Such a lovely hotel, very tastefully decorated. Staff were all really helpful and lovely and the food was amazing. Would definitely recommend visiting and staying here. Walks nearby with the river Clyde are beautiful too. We will certainly be back.
Morag Wilson
Just home after a two night stay. The hotel was lovely. The pool was beautiful. The meals were superb. Loved the haggis Bon bons!Can't fault any aspect of our stay. The walk along the river was stunning as was the view from our bedroom window. I can't understand some of these comments as the staff were very helpful.Food & drinks: Fabulous meals.compliments to the chef.
James Dick
Lovely hotel in a great location service and staff was excellent,all so friendly. Also a very good restaurant on site with terrific food. Definitely be back again.
William McVey
Very good hotel & facilities. The Heritage museum is wonderful for children and adults alike. Definitely recommend a
Ollie Bruce
I love staying here when I am over in Scotland for work. The location is stunning and surrounding walks are fantastic in the evening. I stayed in a riverside cottage and it is great value for the price with lovely views over the river - it is so peaceful listening to the river at night.In general I do not have any major complaints, the only complaint I would have around the food in the restaurant is the quality of the beef burgers - I was really disappointed with the meat quality and texture for the price, it was lacking any flavour and came across as cooked from frozen. I think there is a lot to be said about a nice fresh burger. The hand cut chips were great though! Other items I tried from the menu were much tastier, such as the pork belly.
Yorkshire Grounds Fella
Smashing place, full of architectural history. The staff were A1 from reception to the bar staff.The room was very comfortable and loved the features of the old mill structure.Good range of ale at a good price.Location is spot on and quiet.
Love this unique hotel on the banks of the Clyde. Fab scenery, great food, wonderful staff, very comfortable rooms and well worth a visit to the Heritage centre not forgetting the ice-cream made on site!
George Turnbull
We went for a few days rest and that’s what we got first it was great to see the hotel had all local staff fantastic the staff at the pool you will never get any better we were in twice a day they cleaned the changing rooms they did water tests etc well done fantastic pool rooms were extremely clean great shower iron hair dryer tv tea coffee biscuits the house keeping staff were also fantastic as was the staff at the breakfast the food was quantity as was the service my only concern was the rip off bar prices they were ridiculous from someone that knows what they purchased the wine and spirits and beers it was cheaper to eat in the town again the prices were not expensive it’s a 3 min drive and good selection off restaurants in town good old google map as I said it was fantastic to see local staff employed something for everyone well done to all the staff from the start to the end
Ashwin Govindaraj
The New Lanark Mill Hotel is situated in a scenic location and is surrounded by great views. The rooms and service were really nice too. A great place for a nice and quiet break.
Rab T
Beautiful hotel and stunning views of the Clyde from our room - 16. After that was a catalogue of mishaps. Went for a swim , lovely leisure suite, but they had run out of towels and I had to go back to my room and use my bath towel which never got replaced. We went for our evening meal and they had run out of everything that was my initial selection. We then waited 40 minutes to get served. There was a wedding party in the hotel which played very load music till 11pm which wasn't pleasant. In the morning at breakfast the poor server had to deliver a litany of foods they had run out of sorry no haggis, no black pudding, no salmon, no sauce for eggs Benedict, no Spinach for eggs Florentine etc. The breakfast we did get was beautifully cooked but again a woefully long wait. I've read other reviews and can see that this is not the norm but it did leave me deflated over the level of service. I don't think I would chose to stay here again.
Over65_11
This is a beautiful site. A walk to the Falls of Clyde is a must. The restaurant meals are very good and a light lunch or drink in the bar is served by very friendly staff. Overall a lovely hotel for a short break.
Stayed 2 nights for hogmanay gala and ball. It was fantastic from start to finish. Rooms were good size beds very comfy great sleep. Food excellent, hats off to John and his team nothing was a bother for them very helpful. The fireworks display at midnight were amazing. Can't recommend this hotel highly enough. Views and history amazing. Thank you John and team for making our stay one to remember.JoanRooms: The room was decorated lovely nice soft carpets and everything you needWalkability: Lovely walks especially to see the falls of clydeFood & drinks: Food was great from breakfast to dinner was 1st class
Absolutely loved every minute of this beautiful, fresh, clean hotel and the millIt truly was a fantastic experience and we will definitely come back soon. So much to see and the staff are the most caring and helpful. John the manager is a gentleman and he is doing an amazing job. Much appreciated thank youRooms: Lovely clean, big rooms with beautiful views.Nearby activities: The mill is an amazing journey back to the past so much to see and do. Fantastic day out. We loved everything about itWalkability: The mill is a fantastic place to visit. Lifts are available for disabled peopleFood & drinks: No complaints everything was perfect
Wow, what an absolutely amazing 360 the hotel has taken since John has returned as manager! Thank goodness! Last year I wrote a review for our Christmas residential saying it was way below par under the management as was then compared to previous years! I even wrote to the Trustees as the manager at the time hadn’t liked what I had to say! I even raised concerns for the site’s World Heritage Site’s status as it was so obviously failing!Now thankfully it’s being restored to the superb hotel (and whole site - mill cafe and shop) as it was. The hotel has a totally different vibe about it once again, more than welcoming, smiling and friendly staff, decorated for Christmas brilliantly, fantastic food (compliments to the chefs) and superb accommodation! Thank you to all staff from housekeeping, reception, restaurant and the pool/gym for making our stay extra special! It means everything.Having the swimming pool open on Christmas morning, the opportunity of ice-skating on Boxing Day, all went down extremely well with us!Again, thank you John for coming back and for taking on the enormous challenge you were faced with. Your hard work, attention to detail and dedication truly shows throughout! Couldn’t find fault with anything at all.Will be returning for a stay in the future! And again, thank you so much for the turnaround.
We were recommended this hotelAll staff are really a contribution to this hotel we bumped in to the manager on 2 occasions he is so passionate about this hotel after having a chat with him the hotel is spotless!Food & service in hotel brilliant!My photo was surf n turf ( fillet steak )was also served with home cut chipsWe will definitely be backReally recommend this hotelAnd the visit to the visitors centre
Such a lovely hotel, very tastefully decorated. Staff were all really helpful and lovely and the food was amazing. Would definitely recommend visiting and staying here. Walks nearby with the river Clyde are beautiful too. We will certainly be back.
Just home after a two night stay. The hotel was lovely. The pool was beautiful. The meals were superb. Loved the haggis Bon bons!Can't fault any aspect of our stay. The walk along the river was stunning as was the view from our bedroom window. I can't understand some of these comments as the staff were very helpful.Food & drinks: Fabulous meals.compliments to the chef.
Lovely hotel in a great location service and staff was excellent,all so friendly. Also a very good restaurant on site with terrific food. Definitely be back again.
Very good hotel & facilities. The Heritage museum is wonderful for children and adults alike. Definitely recommend a
I love staying here when I am over in Scotland for work. The location is stunning and surrounding walks are fantastic in the evening. I stayed in a riverside cottage and it is great value for the price with lovely views over the river - it is so peaceful listening to the river at night.In general I do not have any major complaints, the only complaint I would have around the food in the restaurant is the quality of the beef burgers - I was really disappointed with the meat quality and texture for the price, it was lacking any flavour and came across as cooked from frozen. I think there is a lot to be said about a nice fresh burger. The hand cut chips were great though! Other items I tried from the menu were much tastier, such as the pork belly.
Smashing place, full of architectural history. The staff were A1 from reception to the bar staff.The room was very comfortable and loved the features of the old mill structure.Good range of ale at a good price.Location is spot on and quiet.
Restaurantji Recommends
Love this unique hotel on the banks of the Clyde. Fab scenery, great food, wonderful staff, very comfortable rooms and well worth a visit to the Heritage centre not forgetting the ice-cream made on site!
We went for a few days rest and that’s what we got first it was great to see the hotel had all local staff fantastic the staff at the pool you will never get any better we were in twice a day they cleaned the changing rooms they did water tests etc well done fantastic pool rooms were extremely clean great shower iron hair dryer tv tea coffee biscuits the house keeping staff were also fantastic as was the staff at the breakfast the food was quantity as was the service my only concern was the rip off bar prices they were ridiculous from someone that knows what they purchased the wine and spirits and beers it was cheaper to eat in the town again the prices were not expensive it’s a 3 min drive and good selection off restaurants in town good old google map as I said it was fantastic to see local staff employed something for everyone well done to all the staff from the start to the end
The New Lanark Mill Hotel is situated in a scenic location and is surrounded by great views. The rooms and service were really nice too. A great place for a nice and quiet break.
Beautiful hotel and stunning views of the Clyde from our room - 16. After that was a catalogue of mishaps. Went for a swim , lovely leisure suite, but they had run out of towels and I had to go back to my room and use my bath towel which never got replaced. We went for our evening meal and they had run out of everything that was my initial selection. We then waited 40 minutes to get served. There was a wedding party in the hotel which played very load music till 11pm which wasn't pleasant. In the morning at breakfast the poor server had to deliver a litany of foods they had run out of sorry no haggis, no black pudding, no salmon, no sauce for eggs Benedict, no Spinach for eggs Florentine etc. The breakfast we did get was beautifully cooked but again a woefully long wait. I've read other reviews and can see that this is not the norm but it did leave me deflated over the level of service. I don't think I would chose to stay here again.
This is a beautiful site. A walk to the Falls of Clyde is a must. The restaurant meals are very good and a light lunch or drink in the bar is served by very friendly staff. Overall a lovely hotel for a short break.