Failure to listen to simple order request and charge for tap water!
Behnam Shahossini
Good breakfast and
David Irving
Great
Trav3llingDuo
Great coffee, slightly overpriced. Comfortable, cosy and nice place to stop in on a wet afternoon. Don’t agree with the 10% service charge added with no notice. Close to 10 quid for two coffees with service charge is taking the mick. I’m sure we could have asked for the service charge to be removed, but who does!! Fed up with the American-esque side charge that seems to be creeping in and won’t be back as a result. Wasn’t surprised to read this place is an extension of the Adamson.
indira pintak
We came in for breakfast a few days after the New Year. We were their first table that morning, so it was pleasantly quiet. Coffee was excellent as were the Scottish Fling and the Smashed Avocado. The eggs were done perfectly (runny). Points off for having a vendor remove Christmas garlands/decorations inside the restaurant (above the service counter) while service was on-going (think dust & debris right above the food counter). Other than that, it was a very good experience.
Nicola Boyter
We used to love this place until recently.We were seated (that is all) and then ignored for 20mins before we walked out. A couple came in after us and got served.Terrible service
pippa kearns
Terrible value for money.I had a veggie breakfast, I was shocked at how stingy they were with the portion. One spoonful of baked beans! Half a tomato! For £14!!! The waitress did bring me more when I pointed out the size of the portion, apologised and said they usually bring more (beans).The waiter tried to cover up the very dirty table with the menus but did wipe it down when asked. The menu was also grubby.At the prices charged these issues should not be occurring.The food was tasty but at that price there should be at least toast included and a whole tomato.Service charge was added on which felt cheeky.Definitely left feeling mugged.
Jane Campbell Morrison
Great wee restaurant - they took 3 of us without a booking and one of us is in a wheelchair. Nothing was too much trouble, including the rather special needs of the wheelchair user.Service was very prompt and the food delicious.
L B
Very small breakfast 1 poor quality sausage, 2 crisped rashers not bacon slices. Very small coffee. But bright & clean. (£41 for two coffees and breakfast)
Food and ambience was great. Polite, attentive and friendly staff. Would highly recommend. The Garden Party and Smashed Avo were great dishes
Paul Davis
Nice and filling brunch, and the coffee was lovely. The interior is really well done too.
Gary Barclay
We recently had a 2 hour private function for 46 people at Hatch immediately after our wedding ceremony. We had preordered 3 cocktail trees, a couple of buckets of beers, fruit juice and a glass of champagne and a separate cocktail for Bride and Groom. These were all on the tables ready for the guests’ arrival and staff greeted the guests as they arrived.We were delayed getting to the venue but our drinks were ready at the bar for us, being closely guarded by Jasmine, the assistant manager, who was looking after us for the evening.We had ordered 150 canapés and those were beginning to being served as we arrived and continued in waves for probably around an hour. The beef shin spring rolls and flatbread crisps were particular highlights, but all 6 types we ordered were great.The bar service was efficient and guests had said cocktails they ordered were great.Jasmine allowed us to order a meal for our photographer and portions of chips for the kids in our party which was much appreciated by all.I wouldn’t hesitate to book Hatch again for a function of this size, and want to thank them for helping us make this the best day of our lives.
Cam Wright
Disappointing. Lovely space but the portions are tiny and way overpriced. Definitely somewhere to skip in St Andrews.
braz16
This was our second visit to Hatch for breakfast. The restaurant is really fresh and modern inside and a very pleasant place to eat. The staff are all extremely polite, friendly and service was excellent both times. The food and coffee we had was delicious and seemed reasonably priced for the quality. The reason I have given only 3 stars is because of the ridiculous booking process. I went to book a table for our 2nd visit as it had been quite busy the 1st time. I completed the online booking form and was then informed a deposit was required. £10 PER PERSON. £40 deposit for a family of 4 to book a table for breakfast. Our total bill was less than that on our 1st visit. Utterly ridiculous. It almost put us off going. It seems to be a recurring theme with the owners, as we booked dinner with their restaurant next door (The Adamson) and received an email which quite rudely informs you that a charge of £30 per person will be put on your card if you don’t show up. I get that this must be frustrating for restaurants, but this response is way over the top and takes away from the overall experience.
Nice food, good service but pricey.
Failure to listen to simple order request and charge for tap water!
Good breakfast and
Great
Great coffee, slightly overpriced. Comfortable, cosy and nice place to stop in on a wet afternoon. Don’t agree with the 10% service charge added with no notice. Close to 10 quid for two coffees with service charge is taking the mick. I’m sure we could have asked for the service charge to be removed, but who does!! Fed up with the American-esque side charge that seems to be creeping in and won’t be back as a result. Wasn’t surprised to read this place is an extension of the Adamson.
We came in for breakfast a few days after the New Year. We were their first table that morning, so it was pleasantly quiet. Coffee was excellent as were the Scottish Fling and the Smashed Avocado. The eggs were done perfectly (runny). Points off for having a vendor remove Christmas garlands/decorations inside the restaurant (above the service counter) while service was on-going (think dust & debris right above the food counter). Other than that, it was a very good experience.
We used to love this place until recently.We were seated (that is all) and then ignored for 20mins before we walked out. A couple came in after us and got served.Terrible service
Terrible value for money.I had a veggie breakfast, I was shocked at how stingy they were with the portion. One spoonful of baked beans! Half a tomato! For £14!!! The waitress did bring me more when I pointed out the size of the portion, apologised and said they usually bring more (beans).The waiter tried to cover up the very dirty table with the menus but did wipe it down when asked. The menu was also grubby.At the prices charged these issues should not be occurring.The food was tasty but at that price there should be at least toast included and a whole tomato.Service charge was added on which felt cheeky.Definitely left feeling mugged.
Great wee restaurant - they took 3 of us without a booking and one of us is in a wheelchair. Nothing was too much trouble, including the rather special needs of the wheelchair user.Service was very prompt and the food delicious.
Very small breakfast 1 poor quality sausage, 2 crisped rashers not bacon slices. Very small coffee. But bright & clean. (£41 for two coffees and breakfast)
Restaurantji Recommends
Food and ambience was great. Polite, attentive and friendly staff. Would highly recommend. The Garden Party and Smashed Avo were great dishes
Nice and filling brunch, and the coffee was lovely. The interior is really well done too.
We recently had a 2 hour private function for 46 people at Hatch immediately after our wedding ceremony. We had preordered 3 cocktail trees, a couple of buckets of beers, fruit juice and a glass of champagne and a separate cocktail for Bride and Groom. These were all on the tables ready for the guests’ arrival and staff greeted the guests as they arrived.We were delayed getting to the venue but our drinks were ready at the bar for us, being closely guarded by Jasmine, the assistant manager, who was looking after us for the evening.We had ordered 150 canapés and those were beginning to being served as we arrived and continued in waves for probably around an hour. The beef shin spring rolls and flatbread crisps were particular highlights, but all 6 types we ordered were great.The bar service was efficient and guests had said cocktails they ordered were great.Jasmine allowed us to order a meal for our photographer and portions of chips for the kids in our party which was much appreciated by all.I wouldn’t hesitate to book Hatch again for a function of this size, and want to thank them for helping us make this the best day of our lives.
Disappointing. Lovely space but the portions are tiny and way overpriced. Definitely somewhere to skip in St Andrews.
This was our second visit to Hatch for breakfast. The restaurant is really fresh and modern inside and a very pleasant place to eat. The staff are all extremely polite, friendly and service was excellent both times. The food and coffee we had was delicious and seemed reasonably priced for the quality. The reason I have given only 3 stars is because of the ridiculous booking process. I went to book a table for our 2nd visit as it had been quite busy the 1st time. I completed the online booking form and was then informed a deposit was required. £10 PER PERSON. £40 deposit for a family of 4 to book a table for breakfast. Our total bill was less than that on our 1st visit. Utterly ridiculous. It almost put us off going. It seems to be a recurring theme with the owners, as we booked dinner with their restaurant next door (The Adamson) and received an email which quite rudely informs you that a charge of £30 per person will be put on your card if you don’t show up. I get that this must be frustrating for restaurants, but this response is way over the top and takes away from the overall experience.