Clearly understaffed and it's vastly affecting the experience and quality. Queue to order food and drinks was very long and there was no one to check in people who haf booked a table. We weren't walked to our table and we waited 28 minutes for food to arrive. The fish pie was amazing with plenty of fish of size and good quality. The creamy mash was great and it was piping hot! The peas were a let down and I wouldn't even bother as it let's down the presentation. Chips were far too overcooked and the meat for the smothered platter was of poor quality and chewy. The outside is scruffy and signs are missing. There was an empty bottle of wine on the way to the toilet and the toilets weren't clean.
Lugia K
booked a table went up to desk to order was a long queue but as we booked early several customers complained i jumped queue which i did not and as a result the staff member at tills at the time of carnival night agrered with customers to back of the queue this was rude and caused distress for me despite mental health issues
Andrew Burfoot
Booked for table of 4 on Christmas eve place order 1 month in advance for the festive menu and had to fill out a order form for are food only to turn up on time and be told they are only serving there carvery as they were down a chief. Which I can understand to a degree but not to phone and tell us I do not understand my 6 year old was really looking forward to the smash the igloo dessert and burst into tears had they phone we could of arrange something else for him it was not not like there were lots of people book in they would of had to phone as the place was almost empty.The carvery was dry and not very hot as it was probably sat around most of the day and we had to wait for a long time for are dessert which weren't that nice.Shaff took ages to do anything if it was this bad when they are quite I can't imagine how bad it would be if they were busy. Also while I waited for my dessert staff placed up there own dinner with there unwash hands.I am never going back
jacobkings
The food was nice, used the daytime value menu again which was great. Food came out quick quickly and was really hot and nice. The trouble was, some of the staff were quite unfriendly and not very welcoming. Our waitress was lovely though, very helpful and really nice. Lots of tables dirty and hadn’t been cleared though too. Wouldn’t return
Peter Harrison
Great place when staying at Premier Inn. Fantastic meal deal for full and continental breakfast and 2 course evening meal with a drink for under 25 quid:)Kid-friendliness: Good kids menu and high chairs available. Kids eat free.
jean bannister
I only gave 3stars for the service as they were woefully understaffed and we had to wait an inordinate time for bar service. I didn't complain as its not the bar staffs fault that there were not enough of
James Smith
Went for a pre-christmas meal at a mid point fir all family members. Shown to our table and given all of the menus to then be told we could only order carvery which was unexpected. The pub was full with most people eating, so the queue for the carvery was massive, and there was only 1x person serving meats, which meant it took between 20-30 minutes to get your food. Family members had to stagger going up to get their food due to the wait, which meant we didn't actually get to eat as a family with everyone starting / finishing their food at different times. Considering the only food on the menu was the carvery, and that was all the staff needed to focus on, it was disappointing they couldn't even get that right.Parking: No parking specifically for the Brewers Fayre. Had to park in the pay and display car park down the road.
Cheryl O
great spot for lovely food and close to sea and other local attractions. the food was superb and simon the bar tender was absolutely amazing made our stay for my hubby’s birthday that extra bit special i hope simon gets to hear about how much he’s made our day and hopefully the recognition he deserves every pub needs a guy like simon!
Tour41830976952
Will start by saying the whole experience was an absolute disgrace. Booked this family meal 4 weeks ago, on turning up there, miraculously the booking seemed to have disappeared from there book !!! A table was finally found after lots of disagreements the only problem with this was that the tables found were to small for the size of party so all squeezed together. Was then informed that because we hadn’t booked could not have the festive meal only the carvery which we had to settle for the only problem with this was that most of the veg dishes had run out, meat was so dry you needed a gallon of gravy on it just to eat it. Ran out of Yorkshire puddings so when new batch arrived they were still frozen in the middle. Ordered puddings 2 turned up wrong, 1 didn’t turn up at all. At this point with so much trouble from start to end of meal couldn’t pay and get out of this dirty place quick enough. If you’re looking for a good meal then avoid this place. Disappointing to say the least.
Andrew Scott
Excellent food and service, booked a table had it ready for us snd had the festive stack which was top drawer, will be back for more
Fantastic barman we think his name is Simon very smart dress polite and helpful always opened our procceco made us feel welcome we will be
Nigel B
Stayed in the Premier Inn next door. As I was running late for a gig, I thought I would grab a quick roast. Appalling. The meats were dry and limited. Only Turkey and allegedly a gammon! The vegetables were so soft you could have pureed them. I won't make the mistake of eating there again. Nice staff though, and good service from them.
Sara C
From the minute we all stepped in there, the atmosphere was brilliant. The bar server and the manager were very polite and friendly. We all had from the Christmas menu and none of us were Disappointed. I have the Salmon in pastry with new potatoes and stem broccoli, it was an absolute delight and for pudding I had the Christmas pudding in Brandy sauce. I highly recommend them both. Place looked lovely with all the beautiful Christmas decorations. 10/10 from me x
Emily R
Went out as a group, started off well by having Diet Coke on draught… and free refills, none of this Coke Zero crap! Had a beautiful meal, garlic and herb mushrooms, always a good start! Beautifully cooked rump steak and not a pea or tomato in sight, just the way I ordered it! And a caramel nibble sundae for dessert! A truly enjoyable night! Service was fab, food turned up in a timely manner, service with a smile from the waitress and manager and an excellent bar person! A overall fabulous evening! X
moira47perkins
What an enjoyable evening in Brewers Fayre restaurant in Weston super Mare. The food was excellent & the staff were too…especially Simon, Debbie & Ben who were so helpful & pleasant. We will definitely return soon…we all love this place & highly recommend it….you will be well looked after!
Clearly understaffed and it's vastly affecting the experience and quality. Queue to order food and drinks was very long and there was no one to check in people who haf booked a table. We weren't walked to our table and we waited 28 minutes for food to arrive. The fish pie was amazing with plenty of fish of size and good quality. The creamy mash was great and it was piping hot! The peas were a let down and I wouldn't even bother as it let's down the presentation. Chips were far too overcooked and the meat for the smothered platter was of poor quality and chewy. The outside is scruffy and signs are missing. There was an empty bottle of wine on the way to the toilet and the toilets weren't clean.
booked a table went up to desk to order was a long queue but as we booked early several customers complained i jumped queue which i did not and as a result the staff member at tills at the time of carnival night agrered with customers to back of the queue this was rude and caused distress for me despite mental health issues
Booked for table of 4 on Christmas eve place order 1 month in advance for the festive menu and had to fill out a order form for are food only to turn up on time and be told they are only serving there carvery as they were down a chief. Which I can understand to a degree but not to phone and tell us I do not understand my 6 year old was really looking forward to the smash the igloo dessert and burst into tears had they phone we could of arrange something else for him it was not not like there were lots of people book in they would of had to phone as the place was almost empty.The carvery was dry and not very hot as it was probably sat around most of the day and we had to wait for a long time for are dessert which weren't that nice.Shaff took ages to do anything if it was this bad when they are quite I can't imagine how bad it would be if they were busy. Also while I waited for my dessert staff placed up there own dinner with there unwash hands.I am never going back
The food was nice, used the daytime value menu again which was great. Food came out quick quickly and was really hot and nice. The trouble was, some of the staff were quite unfriendly and not very welcoming. Our waitress was lovely though, very helpful and really nice. Lots of tables dirty and hadn’t been cleared though too. Wouldn’t return
Great place when staying at Premier Inn. Fantastic meal deal for full and continental breakfast and 2 course evening meal with a drink for under 25 quid:)Kid-friendliness: Good kids menu and high chairs available. Kids eat free.
I only gave 3stars for the service as they were woefully understaffed and we had to wait an inordinate time for bar service. I didn't complain as its not the bar staffs fault that there were not enough of
Went for a pre-christmas meal at a mid point fir all family members. Shown to our table and given all of the menus to then be told we could only order carvery which was unexpected. The pub was full with most people eating, so the queue for the carvery was massive, and there was only 1x person serving meats, which meant it took between 20-30 minutes to get your food. Family members had to stagger going up to get their food due to the wait, which meant we didn't actually get to eat as a family with everyone starting / finishing their food at different times. Considering the only food on the menu was the carvery, and that was all the staff needed to focus on, it was disappointing they couldn't even get that right.Parking: No parking specifically for the Brewers Fayre. Had to park in the pay and display car park down the road.
great spot for lovely food and close to sea and other local attractions. the food was superb and simon the bar tender was absolutely amazing made our stay for my hubby’s birthday that extra bit special i hope simon gets to hear about how much he’s made our day and hopefully the recognition he deserves every pub needs a guy like simon!
Will start by saying the whole experience was an absolute disgrace. Booked this family meal 4 weeks ago, on turning up there, miraculously the booking seemed to have disappeared from there book !!! A table was finally found after lots of disagreements the only problem with this was that the tables found were to small for the size of party so all squeezed together. Was then informed that because we hadn’t booked could not have the festive meal only the carvery which we had to settle for the only problem with this was that most of the veg dishes had run out, meat was so dry you needed a gallon of gravy on it just to eat it. Ran out of Yorkshire puddings so when new batch arrived they were still frozen in the middle. Ordered puddings 2 turned up wrong, 1 didn’t turn up at all. At this point with so much trouble from start to end of meal couldn’t pay and get out of this dirty place quick enough. If you’re looking for a good meal then avoid this place. Disappointing to say the least.
Excellent food and service, booked a table had it ready for us snd had the festive stack which was top drawer, will be back for more
Restaurantji Recommends
Fantastic barman we think his name is Simon very smart dress polite and helpful always opened our procceco made us feel welcome we will be
Stayed in the Premier Inn next door. As I was running late for a gig, I thought I would grab a quick roast. Appalling. The meats were dry and limited. Only Turkey and allegedly a gammon! The vegetables were so soft you could have pureed them. I won't make the mistake of eating there again. Nice staff though, and good service from them.
From the minute we all stepped in there, the atmosphere was brilliant. The bar server and the manager were very polite and friendly. We all had from the Christmas menu and none of us were Disappointed. I have the Salmon in pastry with new potatoes and stem broccoli, it was an absolute delight and for pudding I had the Christmas pudding in Brandy sauce. I highly recommend them both. Place looked lovely with all the beautiful Christmas decorations. 10/10 from me x
Went out as a group, started off well by having Diet Coke on draught… and free refills, none of this Coke Zero crap! Had a beautiful meal, garlic and herb mushrooms, always a good start! Beautifully cooked rump steak and not a pea or tomato in sight, just the way I ordered it! And a caramel nibble sundae for dessert! A truly enjoyable night! Service was fab, food turned up in a timely manner, service with a smile from the waitress and manager and an excellent bar person! A overall fabulous evening! X
What an enjoyable evening in Brewers Fayre restaurant in Weston super Mare. The food was excellent & the staff were too…especially Simon, Debbie & Ben who were so helpful & pleasant. We will definitely return soon…we all love this place & highly recommend it….you will be well looked after!