Had a wonderful time at Ruby's. Good food with excellent service by Jaco. Keep the charm mate :)
Leoni Stratford
We got there and was waiting 15 mins for our table we was before another couple and they got seated before us and we had to ask to sit in the restaurant part as was put in bar area.We was 10 mins early for our table as well.Had to wait 20 mins to order didn’t have many options for drinks and what they did have weren’t available. Menus deals weren’t explained and menus was covered in tip ex and felt unclean and sticky.X2 pints were flat and had to be sent back.Asked for prawn crackers and they didn’t come out till after the starters and was accused of being hostile for asking for clean cutlery. Cutlery had food on had to asks for napkins and had to ask for cutlery once all our starters had came out.BBQ ribs had no meat on and food was cold.Had to go bar for drinks and the service was slow and staff was moody.Won’t be going back. We paid £30 for our starters and cancelled all our mains. Tried to charge us for drinks we didn’t even drink.Manager was rude and staff wasn’t pleasant and didn’t empathise at all and didn’t seem bothered at all.Said they was understaffed and a staff member was sat on their on phone and not doing anything to help. Not a great way to end Mother’s Day was very disappointed will not be returning. We ended up grabbing a takeaway on the way home.
Nanny Sue
Had the ‘all you can eat’ menu tonight with husband and a close friend. Fabulous food and polite and efficient service. Not been to The Ruby for years but we will be back very soon. Well done ?
Kirsty Sandish
Was visiting my Grandma in Lichfield and we came here on Sunday for lunch. Really good food and even better staff; very friendly and helpful. My Grandma visits regularly with the girls, so she’ll be back very soon. Thank you for looking after her!
Libby Chadwick
Great quality foodFeb 2024Went here on Saturday as a group of 6. We'd booked for as soon as it opened so we were seated quickly and ordered drinks and how to order from the set menu was explained to usOne of our party doesn't eat pork so they allowed us to order half and half of the meat/veg spring rolls and the yuk sung.All the food was hot and fresh and the portions were enough for us all to try some of everything.We ordered a couple of extra starters that came out with mains and a smaller 2 round of main course dishes.Only thing I would say is you had to ask to order more food rather than them offering despite it being all you can eat.Overall great experience and would definitely go back
Dean Webb
Never went but seems to be pricey compared to other Chinese outlets.
Kay Rogers
Was really looking forward to eating here for a birthday celebration. The starters came, they were OK, but not hot. Waited 1½ hours after entering before the mains came. The rice was mushy, the noodles sparce, two of the mains were hot, the others just warm. Can't bear cold food served on cold plates, so sadly it wasn't a winner for me, although it did taste OK. The room was cold as well. The staff seemed very busy.
Dan Jones
Delicious succulent Chinese meal for the wife and I as an after work treat. Was stuffed after the 4 starters and soup. But also Shared 3 delicious mains and rice. Much better than other places as the food is cooked fresh to order not the lukewarm gloop you get at all you can eats. Would highly recommend, service was exceptional. I prefer a prompt service and piping hot food which is what we gor. All round really good. Very full afterwards tho!
Clare Withington
Yet again order is wrong we asked for beef curry got chicken food so greasy and un edible. £40 down the drain . A treat for my husbands 60th never again disgusting
Quite expensive and not very big portions, tasty tho
Nick Chomyk
Had the Buffett option. You choose 6 starters and 5 mains. Once you’ve finished one course you can order more, but this disrupt the flow of the meal. Attentive staff but felt rushed. Not a very calm eating experience. For 7 people it came to £235 including 1 beer each. Not sure it was value for money. Expected better . Lots of choice in Lichfield so will go elsewhere next time.
Chris H
Great food and service. Cannot fault at
Carol Downes
An absolutely fantastic evening, food was excellent, freshly cooked flavourful, no grease. Excellent service very friendly helpful staff could not do enough to help. Highly recommend. ????
Torch
It's a very nice restaurant in every way, I thoroughly recommend eating here if you have not eaten here before. A+++
Always great
Had a wonderful time at Ruby's. Good food with excellent service by Jaco. Keep the charm mate :)
We got there and was waiting 15 mins for our table we was before another couple and they got seated before us and we had to ask to sit in the restaurant part as was put in bar area.We was 10 mins early for our table as well.Had to wait 20 mins to order didn’t have many options for drinks and what they did have weren’t available. Menus deals weren’t explained and menus was covered in tip ex and felt unclean and sticky.X2 pints were flat and had to be sent back.Asked for prawn crackers and they didn’t come out till after the starters and was accused of being hostile for asking for clean cutlery. Cutlery had food on had to asks for napkins and had to ask for cutlery once all our starters had came out.BBQ ribs had no meat on and food was cold.Had to go bar for drinks and the service was slow and staff was moody.Won’t be going back. We paid £30 for our starters and cancelled all our mains. Tried to charge us for drinks we didn’t even drink.Manager was rude and staff wasn’t pleasant and didn’t empathise at all and didn’t seem bothered at all.Said they was understaffed and a staff member was sat on their on phone and not doing anything to help. Not a great way to end Mother’s Day was very disappointed will not be returning. We ended up grabbing a takeaway on the way home.
Had the ‘all you can eat’ menu tonight with husband and a close friend. Fabulous food and polite and efficient service. Not been to The Ruby for years but we will be back very soon. Well done ?
Was visiting my Grandma in Lichfield and we came here on Sunday for lunch. Really good food and even better staff; very friendly and helpful. My Grandma visits regularly with the girls, so she’ll be back very soon. Thank you for looking after her!
Great quality foodFeb 2024Went here on Saturday as a group of 6. We'd booked for as soon as it opened so we were seated quickly and ordered drinks and how to order from the set menu was explained to usOne of our party doesn't eat pork so they allowed us to order half and half of the meat/veg spring rolls and the yuk sung.All the food was hot and fresh and the portions were enough for us all to try some of everything.We ordered a couple of extra starters that came out with mains and a smaller 2 round of main course dishes.Only thing I would say is you had to ask to order more food rather than them offering despite it being all you can eat.Overall great experience and would definitely go back
Never went but seems to be pricey compared to other Chinese outlets.
Was really looking forward to eating here for a birthday celebration. The starters came, they were OK, but not hot. Waited 1½ hours after entering before the mains came. The rice was mushy, the noodles sparce, two of the mains were hot, the others just warm. Can't bear cold food served on cold plates, so sadly it wasn't a winner for me, although it did taste OK. The room was cold as well. The staff seemed very busy.
Delicious succulent Chinese meal for the wife and I as an after work treat. Was stuffed after the 4 starters and soup. But also Shared 3 delicious mains and rice. Much better than other places as the food is cooked fresh to order not the lukewarm gloop you get at all you can eats. Would highly recommend, service was exceptional. I prefer a prompt service and piping hot food which is what we gor. All round really good. Very full afterwards tho!
Yet again order is wrong we asked for beef curry got chicken food so greasy and un edible. £40 down the drain . A treat for my husbands 60th never again disgusting
Restaurantji Recommends
Quite expensive and not very big portions, tasty tho
Had the Buffett option. You choose 6 starters and 5 mains. Once you’ve finished one course you can order more, but this disrupt the flow of the meal. Attentive staff but felt rushed. Not a very calm eating experience. For 7 people it came to £235 including 1 beer each. Not sure it was value for money. Expected better . Lots of choice in Lichfield so will go elsewhere next time.
Great food and service. Cannot fault at
An absolutely fantastic evening, food was excellent, freshly cooked flavourful, no grease. Excellent service very friendly helpful staff could not do enough to help. Highly recommend. ????
It's a very nice restaurant in every way, I thoroughly recommend eating here if you have not eaten here before. A+++