The only cafe Nero experience out of 200 visits nationwide that doesn't award stamps for own cup or when using the Meerkat app. Staff's ability to be courteous and belligerent to customer at the same time was interesting. It will be a one-off...
Ryan Berrisford
I nipped in for a coffee whilst my car was being fixed. Good atmosphere inside and the coffee was good.
Benjamin Sims
Regularly visit Cafe Nero Newcastle whenever we go Newcastle for Pokemon GO. Great spot to relax, drink coffee and grab some mons.
Inaya Ibnath Choudhury
Poor customer service.
Joanna Coates
Nice cosy place, good variety of food, but the advantage for us is that it is one of the few places we can take our dog in. When the weather is good, it is pleasant to sit outsideVegetarian options: They have a vegetarian sausage roll
Richard Champion
Definitely the most comfortable coffee shop in the UK and I should know as I drive all over the country for work.My local Costa in Morpeth has just been refurbished and it is now so unwelcoming… this is lovely, and my latte was nice too.
Sal Lee
I used to drink, eat & work here lots. The staff were chatty, friendly, organised and kept the place very clean.Today in 2023 it seems no one is managing the place, tables are left messy, crumbs inside and outside chairs. The toilets are vile and don’t look and feel clean. Staff now smoke just outside the actual doorway (really!) - but she did wash her hands.I remember the previous manager (tall blonde) who had things under control and ran a tight ship. Think she went to Costa nr who really do run a tight ship!The chap that works here now is very friendly and didn’t leave me waiting. Not all bad but so much worse than it was just over a year ago.Come on Nero! Care!
Sandra Harding
Love the shop in Newcastle,staff are very friendly.
I used to drink, eat & work here lots. The staff were chatty, friendly, organised and kept the place very clean. Today in 2023 it seems no one is managing the place, tables are left messy, crumbs inside and outside chairs. The toilets are vile and don’t look and feel clean. Staff nor smoke just outside the actual doorway (really!) - but she did wash her hands. Toilet cleaning schedule was already pre-filled at 14:56 for the entire day. (See picture & time of me posting this) I remember the previous manager (tall blonde) who had things under control and ran a tight ship. Think she went to Costa nr who really do run a tight ship! The chap that works here now is very friendly and didn’t leave me waiting. Not all bad but so much worse than it was just over a year ago. Come on Nero! Care!
Maxine Simcock
It's worth having a loyalty card if you are planning on going a few times. Some comfortable sofas scattered about. They serve a decent hot beverage.
réka takács
I loved my coffee & Lovely staff ! Thank you ?
Marian Cartwright
Lovely coffee tried hot chocolate Ameretto it was
Jack Jokes
Nice coffee shop. I have NOT bin there for a few years.
Great coffee. Need more comfy seats
Great tasting
The only cafe Nero experience out of 200 visits nationwide that doesn't award stamps for own cup or when using the Meerkat app. Staff's ability to be courteous and belligerent to customer at the same time was interesting. It will be a one-off...
I nipped in for a coffee whilst my car was being fixed. Good atmosphere inside and the coffee was good.
Regularly visit Cafe Nero Newcastle whenever we go Newcastle for Pokemon GO. Great spot to relax, drink coffee and grab some mons.
Poor customer service.
Nice cosy place, good variety of food, but the advantage for us is that it is one of the few places we can take our dog in. When the weather is good, it is pleasant to sit outsideVegetarian options: They have a vegetarian sausage roll
Definitely the most comfortable coffee shop in the UK and I should know as I drive all over the country for work.My local Costa in Morpeth has just been refurbished and it is now so unwelcoming… this is lovely, and my latte was nice too.
I used to drink, eat & work here lots. The staff were chatty, friendly, organised and kept the place very clean.Today in 2023 it seems no one is managing the place, tables are left messy, crumbs inside and outside chairs. The toilets are vile and don’t look and feel clean. Staff now smoke just outside the actual doorway (really!) - but she did wash her hands.I remember the previous manager (tall blonde) who had things under control and ran a tight ship. Think she went to Costa nr who really do run a tight ship!The chap that works here now is very friendly and didn’t leave me waiting. Not all bad but so much worse than it was just over a year ago.Come on Nero! Care!
Love the shop in Newcastle,staff are very friendly.
Restaurantji Recommends
I used to drink, eat & work here lots. The staff were chatty, friendly, organised and kept the place very clean. Today in 2023 it seems no one is managing the place, tables are left messy, crumbs inside and outside chairs. The toilets are vile and don’t look and feel clean. Staff nor smoke just outside the actual doorway (really!) - but she did wash her hands. Toilet cleaning schedule was already pre-filled at 14:56 for the entire day. (See picture & time of me posting this) I remember the previous manager (tall blonde) who had things under control and ran a tight ship. Think she went to Costa nr who really do run a tight ship! The chap that works here now is very friendly and didn’t leave me waiting. Not all bad but so much worse than it was just over a year ago. Come on Nero! Care!
It's worth having a loyalty card if you are planning on going a few times. Some comfortable sofas scattered about. They serve a decent hot beverage.
I loved my coffee & Lovely staff ! Thank you ?
Lovely coffee tried hot chocolate Ameretto it was
Nice coffee shop. I have NOT bin there for a few years.