We had a lovely Meal for our granddaughters birthday and even though they were really busy they found us a table quickly, we had a little wait for the food which was fine as they had informed us of that because they were so busy, Al in all a good experience.Vegetarian options: I had the spinach and ricotta lasagne which was delicious
yvonne flood
went on a lunchtime they where busy managed to get a table.told there was a waiting time for food orders .but my food was over cooked had to send it back .replaced it with something else .service not that good.had to go looking for staff after 30 mins waiting for dessert.don't think I will go back not impressed.
Dewsey97
40 minute delay for food which wasn't to much of an issue seemed to be a staff shortage which sometimes can't be helped but the place seems a little care worn needs tlc I know it's not the ritz but it's a bit gloomy also quite expensive for what it is food was alright and the staff that were there were friendly. Also query male toilets why is the hand dryer above the urinal bit awkward to dry your hands while someone's going to the toilet ?
DebbieR871
Boxing Day treat for myself and mum. Was not disappointed. After a slight delay and acknowledgement on arrival, we were shown to our table. We ordered at the bar the 3 course festive meal with drinks. The food did not disappoint neither did the service. The staff were friendly and the food was definitely value for money. Well done to all who worked on Boxing Day late afternoon.
Linda Sheerin
Tried to dine there on the 10th Dec. Lots of empty tables. Left stood there ignored for 15 mins. Whilst I witnessed several customers complaining about meals being wrong or slow. Then eventually asked I'd I had a booking, which I hadn't. Then coldly told sorry you can't eat with us today. Found the young woman very cold and rude. Will certainly never dine there again
Donna Millman
Gone downhill. Service was awful. Friend was given a pint instead of a half and his dessert was unavailable. Took ages for food to arrive. My steak was very dry. Lots of noise from the kitchen. Then just before 11 we were asked to leave. Barely finished our food. We noticed as we left several men were still sat at the bar.
Maria Newman
There seem to be a bad display of the Christmas menu in their booklet. The menu says 14.99 for a two course meal and if you want to upgrade to the rump you have to add 2.49 extra and underneath it says sirloin 2.00 extra but they charged me 14.99 plus 2.49 plus 2.00 when I questioned this the chef said they got it wrong but the manager said no that is right so I got my money back and left.
wlewis712
Six of us went for a festive farye on the Friday evening. I had booked a table online and received an email to confirm but received no online booking form. I tried to contact them by phone several times, but they must have been busy. A friend wrote down our meal choice and delivered it by hand. I did phone up a few days later to confirm that they had received it and was told yes. But unfortunately when we arrived, we were sat at a normal table and was told to order at the bar when ready. When I Mentioned that we had booked a Christmas meal the young lady looked very shocked as she did not have it down in her book? But she made sure straight away that our table was changed to a Christmas decorated one with red napkins and crackers. She was most apologetic and I could see she felt awful about the situation. They managed to get us everything that we had previously ordered and they knocked £5 of each of our meals and told us we could have a free drink. So we were all very happy in the end.
Emily Ruth
We had a party for my little boy in the play area, I was really pleased with it. The girl doing it (I think her name was Kiera) was really kind and helpful. They have a nice party room which was clean, kids had a buffet which was all nice.
Michael Wood
Everything was ok until we ordered a dessert and the order seems to have got lost. I had to go and remind the staff that we were still waiting for our food.The food is fine and very reasonably
We had A good meal my wife enjoyed her meal as normal my chicken wings were ok may be a bit overdone for ME. Others may be not but when we are travelling north to south we stop here and will do so again .the staff are always friendly and helpful. ?
Diana Hughes (T.T.G.Emporium)
We went for breakfast about a week ago and were greeted by Shane and Jane. What a lovely refreshing change to have two happy smiling faces greet you. We were dealt with swiftly and advised sit where we wanted. We had read it was self service but Shane explained all about the reason and what days self service was available. He told us we could order as much as we wanted, and that we could request more.The food was quickly prepared and it was really lovely food. I was a bit dissapointed my yolks were hard but said it was ok. They both said they would get replacements done. Straight away Shane and Jane the dynamic duo brought me yummy replacement eggs with runny yolks.Also for the first time ever I had heard someone in a breakfast restaurant let us all know they would be putting away the breakfast food etc. and please help yourselves.We chatted to them both afterwards to compliment then on such fantastic service lovely friendly atmosphere and that we wanted to do reviews and would definitely be back. I mentioned the call out of end of breakfast stating what a refreshing change. Sadly Shane advised he would be leaving his Team Leader role there to persue a different career. We wish you lots of luck Shane. What an absolute loss to the Shire Horse he will be a very hard act to follow. We think Jane would be ideal for the role she has the same fantastic customer care and service attitude with the same lovely personality. Whoever you pick though Redhill please make sure they have that same customer focus and people personality as Shane.Diana & Steve ????Parking: Not enough Diabled allocated spaces but plenty of parking spaces so we got near the front anyway luckily
Colin Ilott
Lovely place, great selection of beers and ales and wine, food was great would recommend to anyone else who
Steve Scanlon
We had a family birthday party here recently and the staff were absolutely wonderful. Nothing was too much trouble. We brought our own cake and the staff gave us plates and forks unlike many other establishments that offer only serviettes. They even gave us a birthday card and chocolates.
Anne Little
Ordered mains and dessert at the same time, as needed to order before 8 pm, which was fine, but we had to chase up the desserts, as there was a very long gap between courses. Otherwise, everything was fine, and the food and atmosphere were good.
We had a lovely Meal for our granddaughters birthday and even though they were really busy they found us a table quickly, we had a little wait for the food which was fine as they had informed us of that because they were so busy, Al in all a good experience.Vegetarian options: I had the spinach and ricotta lasagne which was delicious
went on a lunchtime they where busy managed to get a table.told there was a waiting time for food orders .but my food was over cooked had to send it back .replaced it with something else .service not that good.had to go looking for staff after 30 mins waiting for dessert.don't think I will go back not impressed.
40 minute delay for food which wasn't to much of an issue seemed to be a staff shortage which sometimes can't be helped but the place seems a little care worn needs tlc I know it's not the ritz but it's a bit gloomy also quite expensive for what it is food was alright and the staff that were there were friendly. Also query male toilets why is the hand dryer above the urinal bit awkward to dry your hands while someone's going to the toilet ?
Boxing Day treat for myself and mum. Was not disappointed. After a slight delay and acknowledgement on arrival, we were shown to our table. We ordered at the bar the 3 course festive meal with drinks. The food did not disappoint neither did the service. The staff were friendly and the food was definitely value for money. Well done to all who worked on Boxing Day late afternoon.
Tried to dine there on the 10th Dec. Lots of empty tables. Left stood there ignored for 15 mins. Whilst I witnessed several customers complaining about meals being wrong or slow. Then eventually asked I'd I had a booking, which I hadn't. Then coldly told sorry you can't eat with us today. Found the young woman very cold and rude. Will certainly never dine there again
Gone downhill. Service was awful. Friend was given a pint instead of a half and his dessert was unavailable. Took ages for food to arrive. My steak was very dry. Lots of noise from the kitchen. Then just before 11 we were asked to leave. Barely finished our food. We noticed as we left several men were still sat at the bar.
There seem to be a bad display of the Christmas menu in their booklet. The menu says 14.99 for a two course meal and if you want to upgrade to the rump you have to add 2.49 extra and underneath it says sirloin 2.00 extra but they charged me 14.99 plus 2.49 plus 2.00 when I questioned this the chef said they got it wrong but the manager said no that is right so I got my money back and left.
Six of us went for a festive farye on the Friday evening. I had booked a table online and received an email to confirm but received no online booking form. I tried to contact them by phone several times, but they must have been busy. A friend wrote down our meal choice and delivered it by hand. I did phone up a few days later to confirm that they had received it and was told yes. But unfortunately when we arrived, we were sat at a normal table and was told to order at the bar when ready. When I Mentioned that we had booked a Christmas meal the young lady looked very shocked as she did not have it down in her book? But she made sure straight away that our table was changed to a Christmas decorated one with red napkins and crackers. She was most apologetic and I could see she felt awful about the situation. They managed to get us everything that we had previously ordered and they knocked £5 of each of our meals and told us we could have a free drink. So we were all very happy in the end.
We had a party for my little boy in the play area, I was really pleased with it. The girl doing it (I think her name was Kiera) was really kind and helpful. They have a nice party room which was clean, kids had a buffet which was all nice.
Everything was ok until we ordered a dessert and the order seems to have got lost. I had to go and remind the staff that we were still waiting for our food.The food is fine and very reasonably
Restaurantji Recommends
We had A good meal my wife enjoyed her meal as normal my chicken wings were ok may be a bit overdone for ME. Others may be not but when we are travelling north to south we stop here and will do so again .the staff are always friendly and helpful. ?
We went for breakfast about a week ago and were greeted by Shane and Jane. What a lovely refreshing change to have two happy smiling faces greet you. We were dealt with swiftly and advised sit where we wanted. We had read it was self service but Shane explained all about the reason and what days self service was available. He told us we could order as much as we wanted, and that we could request more.The food was quickly prepared and it was really lovely food. I was a bit dissapointed my yolks were hard but said it was ok. They both said they would get replacements done. Straight away Shane and Jane the dynamic duo brought me yummy replacement eggs with runny yolks.Also for the first time ever I had heard someone in a breakfast restaurant let us all know they would be putting away the breakfast food etc. and please help yourselves.We chatted to them both afterwards to compliment then on such fantastic service lovely friendly atmosphere and that we wanted to do reviews and would definitely be back. I mentioned the call out of end of breakfast stating what a refreshing change. Sadly Shane advised he would be leaving his Team Leader role there to persue a different career. We wish you lots of luck Shane. What an absolute loss to the Shire Horse he will be a very hard act to follow. We think Jane would be ideal for the role she has the same fantastic customer care and service attitude with the same lovely personality. Whoever you pick though Redhill please make sure they have that same customer focus and people personality as Shane.Diana & Steve ????Parking: Not enough Diabled allocated spaces but plenty of parking spaces so we got near the front anyway luckily
Lovely place, great selection of beers and ales and wine, food was great would recommend to anyone else who
We had a family birthday party here recently and the staff were absolutely wonderful. Nothing was too much trouble. We brought our own cake and the staff gave us plates and forks unlike many other establishments that offer only serviettes. They even gave us a birthday card and chocolates.
Ordered mains and dessert at the same time, as needed to order before 8 pm, which was fine, but we had to chase up the desserts, as there was a very long gap between courses. Otherwise, everything was fine, and the food and atmosphere were good.