Bad Subway food. The seating area is clean, however the two girls behind the counter were rude to customers and making nasty remarks about customers between themselves.
Kev Deakins
Had a chicken teriyaki from here which gave me a touch of food poisoning, not surprised looking at the place its not the greatest in cleanliness but when you're in a rush needs must, when getting served the lad on the till was quite alright, but the girl serving was a nightmare she was so rude and obnoxious, I asked what drink I could have with the meal deal and she said any cup drink or water, so I said it doesn't matter I wanted a robinsons and the girl in a very rude manner said "I just said that", she clearly didn't as the lad on the till rolled his eyes and said she's having a bad day..not my problem I'm afraid, you took the job so try doing it properly..I will not be visiting this subway again after this experience!
Steve Hogan
Good service good food and almost empty
Nic Saunders
Nothing of note. The girls in there were friendly, they made the food quickly, it tasted fine - like any other subway (not my first choice for food but was all that was available in a town I'd not been to before and was hungry and in a rush ???)
nathan
i come here a lot. the food is subway so you can’t really complain about it , the staff are usually very friendly. but today was awful , i ordered my sandwich and it was a set sandwich , i then asked for a few salad items to be swapped which clearly isn’t difficult but the staff member decided to say “could’ve just said that” when repeating what salads i wanted. i then went to pay and i asked to scan my subcard and the woman proceeded to say to her colleague “could’ve just said before hand” and then left me to pay without saying thanks or anything. i don’t know their names but they are twins i think , they’re so rude and impolite everytime i come here. they make me not want to come anymore.Parking: not many parking spots , unless you want to pay for parking.Wheelchair accessibility: there is no accessibility for wheelchairs , steep steps to the doorway.
Adam Blakemannn
Probably the moodiest Subway I’ve been to in my life. Staff were hostile and both seating areas had chairs blocking them from customers at 8pm on Saturday night. Imagine you get a better experience in prison.
Flo Pyatt
Rubbish service here says you can only have hot side for your free side even though I have been to both in Hanley and they said I could get any snack, pathetic ruined my day
Azz
Everytime I order from here they always get my order wrong, today orderd a tuna sub and they put bbq sauce all over it and killed the sub absolutely disgusting why they would do that idk was told to request a refund and reorder but refunds take upto 5 days.... I'll just never order or recommend this place againShould of just sent me a replacement sub as it was your screw up not mine.Delivery was quick only good thing
Listed closing time as 10pm which was confirmed by the owner a week ago, I arrive at 9:40 and the door is locked.
Eddie Phillips
Refused to serve tap water. Rude staff.
Daniel Marr
Good location, not much else about. Reasonably friendly staff.I think they changed the layout and the queueing area feels very claustrophobic and narrow.The drink machine was out of order so I had to pay extra for a bottle, that's not right. When I got the bottle it was warm, and I asked for a different bottle, but it too was warm.They may be trying to save on electricity but it's just annoying for customers and leaves them with a bad taste.
Wilf
Quite like the subs here. Like the ham with cheese and poached egg. Tried the gravy for the first time and thought it had a peculiar taste so wouldn’t buy again. Also tried the pigs in blankets and they were ok.
Lesley Thompson
The girl seving us was lovely, polite and curtious, however, the manager on the other hand was ranting and swearing at her, said the f word multiple times and said she was stupid. Absolutely appaulling bullying behaviour and needs sacking!
Super disappointing really. Everything was poor.
Nice food and quick
Bad Subway food. The seating area is clean, however the two girls behind the counter were rude to customers and making nasty remarks about customers between themselves.
Had a chicken teriyaki from here which gave me a touch of food poisoning, not surprised looking at the place its not the greatest in cleanliness but when you're in a rush needs must, when getting served the lad on the till was quite alright, but the girl serving was a nightmare she was so rude and obnoxious, I asked what drink I could have with the meal deal and she said any cup drink or water, so I said it doesn't matter I wanted a robinsons and the girl in a very rude manner said "I just said that", she clearly didn't as the lad on the till rolled his eyes and said she's having a bad day..not my problem I'm afraid, you took the job so try doing it properly..I will not be visiting this subway again after this experience!
Good service good food and almost empty
Nothing of note. The girls in there were friendly, they made the food quickly, it tasted fine - like any other subway (not my first choice for food but was all that was available in a town I'd not been to before and was hungry and in a rush ???)
i come here a lot. the food is subway so you can’t really complain about it , the staff are usually very friendly. but today was awful , i ordered my sandwich and it was a set sandwich , i then asked for a few salad items to be swapped which clearly isn’t difficult but the staff member decided to say “could’ve just said that” when repeating what salads i wanted. i then went to pay and i asked to scan my subcard and the woman proceeded to say to her colleague “could’ve just said before hand” and then left me to pay without saying thanks or anything. i don’t know their names but they are twins i think , they’re so rude and impolite everytime i come here. they make me not want to come anymore.Parking: not many parking spots , unless you want to pay for parking.Wheelchair accessibility: there is no accessibility for wheelchairs , steep steps to the doorway.
Probably the moodiest Subway I’ve been to in my life. Staff were hostile and both seating areas had chairs blocking them from customers at 8pm on Saturday night. Imagine you get a better experience in prison.
Rubbish service here says you can only have hot side for your free side even though I have been to both in Hanley and they said I could get any snack, pathetic ruined my day
Everytime I order from here they always get my order wrong, today orderd a tuna sub and they put bbq sauce all over it and killed the sub absolutely disgusting why they would do that idk was told to request a refund and reorder but refunds take upto 5 days.... I'll just never order or recommend this place againShould of just sent me a replacement sub as it was your screw up not mine.Delivery was quick only good thing
Restaurantji Recommends
Listed closing time as 10pm which was confirmed by the owner a week ago, I arrive at 9:40 and the door is locked.
Refused to serve tap water. Rude staff.
Good location, not much else about. Reasonably friendly staff.I think they changed the layout and the queueing area feels very claustrophobic and narrow.The drink machine was out of order so I had to pay extra for a bottle, that's not right. When I got the bottle it was warm, and I asked for a different bottle, but it too was warm.They may be trying to save on electricity but it's just annoying for customers and leaves them with a bad taste.
Quite like the subs here. Like the ham with cheese and poached egg. Tried the gravy for the first time and thought it had a peculiar taste so wouldn’t buy again. Also tried the pigs in blankets and they were ok.
The girl seving us was lovely, polite and curtious, however, the manager on the other hand was ranting and swearing at her, said the f word multiple times and said she was stupid. Absolutely appaulling bullying behaviour and needs sacking!