Just had a meal ,so called at ume restaurant, chicken balls all dough and soggy seaweed soggy, limp chips £43 rubbish and RIP off avoid
Y7631NIandyb
Our regular 'go to' Chinese was shut for summer holidays and so had to make a last minute alternative for a takeaway. Very convenient as a 3 minute drive away (don't bother with delivery unless your are a lot further away and then if you are there has to be something else as good more local). I am presuming this is now just a takeaway. There are tables but none were set. And the place is tiny. You have to walk through the tables to get to the place to order/collect your food. Food was ready quickly - 15 mins - which sadly means they probably had not a lot of custom on what was a midweek night in summer holiday season. No one else was in there in the few minutes I was there. OK, so my review of the food is based on only two dishes, a rice and some prawn crackers so no idea whether what I had was representative. One dish was good. One was bland. Portion sizes on the small side and so larger eaters than us will probably have wanted more for 2 persons (which then starts to make it expensive). Paid about the same as my go to place so it will be back to there next time. In this day and age surprised to see they offer 10% discount for cash on collection for orders over £20. They must have a very bad arrangement with their card payment processor.
Wimble Dan
It was nice. Will go again
Stephanie Crotty
Very nice food.
William Ford
absolutely blown away by the quality of the food! the food was fantastic the service was great too! would recomend this place too anyone!
p4sta
Always enjoy the food from here particularly the sweet and sour chicken balls in batter and the crispy beef. I always collect rather than ask for delivery which I prefer so I get the food quicker.
lucy s
An hour delivery time is long. I called when the delivery hadn’t arrived after 1 hour and 20 minutes. I was told an hour delivery actually meant give us 15 minutes extra. Food was ok not great, quite bland. Really disappointed we’ve had great food in the past but tonight did not deliver.
john ackerman
Best chinese food I have ever had.Thanks Charlie
Sai Sai
Friendly staff and nice food
Matt Spencer
Probably the best Chinese restaurant in the Surbiton / Claygate area. Food is always fresh, ordering on the phone is easy and the staff are friendly. Prices on the higher end for a takeaway but worth it for the quality and area. I can recommend the chicken curry, my wife the crispy duck rolls.
Fabulous service by Will and Charlie and the food was the best I'v eever tasted, especially the shredded chicken. I will definitely be going here again. Would totally recommend this place.
david whitfield
Had amazing food, would say best Chinese we have ever had in the UK with excellent service and due to covid restrictions we had a private dining experience. Will be back for sure
Bernadette Cleaver
Very difficult to give a good review as when we were there it was the last night of tier 3 before going into tier 4 but staff were lovely and great food
LOP735
We ordered a delivery on New Year's Eve which was perfect. Delivery was spot on time and the food was great as always. Great service.
MAECobham
We just moved to Claygate and thought we would try this local business. We regularly eat Chinese food and have it at least once most weeks, but this was the worse we have ever experienced. Chow Mein tasting of burnt flavour and black on the bottom. Chicken fried rice that was really boiled rice, with a few chicken chunks and peas thrown in. Salt and pepper ribs that were soggy, undercooked and vile. Hot and spicy soup that was like gravy. We could of lived with the small portions, if it was edible but this was shocking - really guys why bother to open if you can’t be bothered to do a proper job. We called and expressed our displeasure - but not once did the lady apologies - but just tried to insult our intelligence and tell us this is how Chinese food should be ! Such a shame a local business can not do better and be humble enough to apologies when they clearly get it wrong. Suffice to say we won’t be going back and will order better, cheaper from people who want our business on - Just Eat.
Just had a meal ,so called at ume restaurant, chicken balls all dough and soggy seaweed soggy, limp chips £43 rubbish and RIP off avoid
Our regular 'go to' Chinese was shut for summer holidays and so had to make a last minute alternative for a takeaway. Very convenient as a 3 minute drive away (don't bother with delivery unless your are a lot further away and then if you are there has to be something else as good more local). I am presuming this is now just a takeaway. There are tables but none were set. And the place is tiny. You have to walk through the tables to get to the place to order/collect your food. Food was ready quickly - 15 mins - which sadly means they probably had not a lot of custom on what was a midweek night in summer holiday season. No one else was in there in the few minutes I was there. OK, so my review of the food is based on only two dishes, a rice and some prawn crackers so no idea whether what I had was representative. One dish was good. One was bland. Portion sizes on the small side and so larger eaters than us will probably have wanted more for 2 persons (which then starts to make it expensive). Paid about the same as my go to place so it will be back to there next time. In this day and age surprised to see they offer 10% discount for cash on collection for orders over £20. They must have a very bad arrangement with their card payment processor.
It was nice. Will go again
Very nice food.
absolutely blown away by the quality of the food! the food was fantastic the service was great too! would recomend this place too anyone!
Always enjoy the food from here particularly the sweet and sour chicken balls in batter and the crispy beef. I always collect rather than ask for delivery which I prefer so I get the food quicker.
An hour delivery time is long. I called when the delivery hadn’t arrived after 1 hour and 20 minutes. I was told an hour delivery actually meant give us 15 minutes extra. Food was ok not great, quite bland. Really disappointed we’ve had great food in the past but tonight did not deliver.
Best chinese food I have ever had.Thanks Charlie
Friendly staff and nice food
Probably the best Chinese restaurant in the Surbiton / Claygate area. Food is always fresh, ordering on the phone is easy and the staff are friendly. Prices on the higher end for a takeaway but worth it for the quality and area. I can recommend the chicken curry, my wife the crispy duck rolls.
Restaurantji Recommends
Fabulous service by Will and Charlie and the food was the best I'v eever tasted, especially the shredded chicken. I will definitely be going here again. Would totally recommend this place.
Had amazing food, would say best Chinese we have ever had in the UK with excellent service and due to covid restrictions we had a private dining experience. Will be back for sure
Very difficult to give a good review as when we were there it was the last night of tier 3 before going into tier 4 but staff were lovely and great food
We ordered a delivery on New Year's Eve which was perfect. Delivery was spot on time and the food was great as always. Great service.
We just moved to Claygate and thought we would try this local business. We regularly eat Chinese food and have it at least once most weeks, but this was the worse we have ever experienced. Chow Mein tasting of burnt flavour and black on the bottom. Chicken fried rice that was really boiled rice, with a few chicken chunks and peas thrown in. Salt and pepper ribs that were soggy, undercooked and vile. Hot and spicy soup that was like gravy. We could of lived with the small portions, if it was edible but this was shocking - really guys why bother to open if you can’t be bothered to do a proper job. We called and expressed our displeasure - but not once did the lady apologies - but just tried to insult our intelligence and tell us this is how Chinese food should be ! Such a shame a local business can not do better and be humble enough to apologies when they clearly get it wrong. Suffice to say we won’t be going back and will order better, cheaper from people who want our business on - Just Eat.