Awful experience trying to order a pizza that they owed me for messing up my order last time. I was put on hold but could hear everything they were saying and slagging me off.Sounds like it’s run by children who even order a bag of crayons in a wax
Little legs 26 F
Pizza was fresh and hot!Great deal via App
Lethaniel Jones
Vegan options are superb
Douglas Croxford
Two Awful pizzas delivered this evening. They must have run very low/out of cheese and sauce aswell as a couple of less essential ingredients. It didn't taste like domino pizza, it didn't look like domino pizza, it probably wasn't domino pizza. Really poor to take payment but not explain why the pizza was so very dry and flavourless.
Scott Mcsorley
Ordered to collect. Paid for extra cheese and extra pepperoni, had same amount as standard. Also it was burnt with hardly any cheese. Pizzas are getting worse. Very poor branch
melissa tiwaah
The tall, big guy was super nice. Would go again just because of him
John Smith
Poorly run run store just take a look at what was delivered as part of a £30 meal deal. The pizza is large but the toppings and cheese is clearly from a small pizza or maybe whoever made it ate some of it themselves.Rang up to get it resolved but told manager is on a break and call back when less busy.If this is what they're sending out to customers and how they respond when called I dread to think what their food hygiene is like.
Brooke Stone
If I could give no stars I would, tried a new pizza buffalo chicken for the first time and thanks to Lewis my last. Pizza was drowned in hot sauce which ruined the pizza so just had a sloppy mess. Rang the branch to complain but Lewis who I spoke to was rude and claimed he made the pizza to exactly how it should be made which is awful and he hung up on me. I had exactly the same problem with my order before the pizza was just dough and cheese. Awful food and awful customer service wouldn’t spend 1p more with them. If I could upload the picture to show you I would but unable to add
Elena Eveleigh
This review is not based on the quality of the food but solely on the awful customer experience I received.I called the store to get information about deals however after 2 attempts and staff being unable to hear me I decided to go directly and place an order. After choosing the pizzas I promptly got the right amount of cash ready but was informed they do not take cash only card payment! I was pretty much forced to try a card payment knowing that I had already experienced issues earlier that day, reason why I had ensured I had enough cash (given our local lack of cash machines). No other customer were waiting and 2 managers were present yet zero effort was made to try resolving the matter. I was simply told ‘I should have known as Domino haven’t accepted cash payments for months’. By then it was past 9.30pm and despite me offering various solutions their best suggestion was to go to a different pizza restaurant!!! I did and my next review will highlight the difference in the customer service experience and willingness to keep a happy customer!
julie bastopcu
Placed order of pizza and chips and it came cold.I phoned and spoke to will the assistant manager and told him it was cold all he kept saying was it was delivered on time .I knew that but it is cold can you send another ,he said no but you can have it off your next pizza.what a joke!
Shambles doesn't come close. Look elsewhere if you actually want any food to ever arrive
Ian Koxvold
They messed up the order - delivered one pizza as "create your own" (with nothing on it) instead of a half and half pepperoni / farmhouse. When I complained they said it was my fault - and that I'd have to pay for a replacement. I'm pretty sure I selected the right stuff on the website, but in putting the "deal" into the basket I think it might have scrubbed it. Anyway - the end result was negative in terms of pizza and customer service.
Nick Guyan
I do enjoy my Domino's, But not from this particular outlet, Staff have absolutely no customer service skills, Rather than rant and rage about there condescending service, I recommend you continue eating the lovely Dominoes Pizza, but not from here, atrocious service for the 20 seconds I was in the establishment.
James Saunderson
Shocking we tried ordering a half and half pizza but due to covid they don't do half and half pizzas. They also don't except cash anymore but the delivery drivers love it for a tip. Any way my son loves there garlic pizza bread so unfortunately we have to get that but this time it had all blue plastic in it. Went back in store showed them it and they couldn't of cared less I was so shocked I just asked for a refund! Well 4 weeks later and still no refund and head office stopped returning emails. So many different pizza places about we won't return ever again.
Yvonne Bartlett
Polite staff on phone and at door. Quick delivery time. Order Accurate. Reasonable price. Food lovely and hot. Everything tastes delicious and fresh. Highly recommend. I am fussy but this is really good.Xx
Awful experience trying to order a pizza that they owed me for messing up my order last time. I was put on hold but could hear everything they were saying and slagging me off.Sounds like it’s run by children who even order a bag of crayons in a wax
Pizza was fresh and hot!Great deal via App
Vegan options are superb
Two Awful pizzas delivered this evening. They must have run very low/out of cheese and sauce aswell as a couple of less essential ingredients. It didn't taste like domino pizza, it didn't look like domino pizza, it probably wasn't domino pizza. Really poor to take payment but not explain why the pizza was so very dry and flavourless.
Ordered to collect. Paid for extra cheese and extra pepperoni, had same amount as standard. Also it was burnt with hardly any cheese. Pizzas are getting worse. Very poor branch
The tall, big guy was super nice. Would go again just because of him
Poorly run run store just take a look at what was delivered as part of a £30 meal deal. The pizza is large but the toppings and cheese is clearly from a small pizza or maybe whoever made it ate some of it themselves.Rang up to get it resolved but told manager is on a break and call back when less busy.If this is what they're sending out to customers and how they respond when called I dread to think what their food hygiene is like.
If I could give no stars I would, tried a new pizza buffalo chicken for the first time and thanks to Lewis my last. Pizza was drowned in hot sauce which ruined the pizza so just had a sloppy mess. Rang the branch to complain but Lewis who I spoke to was rude and claimed he made the pizza to exactly how it should be made which is awful and he hung up on me. I had exactly the same problem with my order before the pizza was just dough and cheese. Awful food and awful customer service wouldn’t spend 1p more with them. If I could upload the picture to show you I would but unable to add
This review is not based on the quality of the food but solely on the awful customer experience I received.I called the store to get information about deals however after 2 attempts and staff being unable to hear me I decided to go directly and place an order. After choosing the pizzas I promptly got the right amount of cash ready but was informed they do not take cash only card payment! I was pretty much forced to try a card payment knowing that I had already experienced issues earlier that day, reason why I had ensured I had enough cash (given our local lack of cash machines). No other customer were waiting and 2 managers were present yet zero effort was made to try resolving the matter. I was simply told ‘I should have known as Domino haven’t accepted cash payments for months’. By then it was past 9.30pm and despite me offering various solutions their best suggestion was to go to a different pizza restaurant!!! I did and my next review will highlight the difference in the customer service experience and willingness to keep a happy customer!
Placed order of pizza and chips and it came cold.I phoned and spoke to will the assistant manager and told him it was cold all he kept saying was it was delivered on time .I knew that but it is cold can you send another ,he said no but you can have it off your next pizza.what a joke!
Restaurantji Recommends
Shambles doesn't come close. Look elsewhere if you actually want any food to ever arrive
They messed up the order - delivered one pizza as "create your own" (with nothing on it) instead of a half and half pepperoni / farmhouse. When I complained they said it was my fault - and that I'd have to pay for a replacement. I'm pretty sure I selected the right stuff on the website, but in putting the "deal" into the basket I think it might have scrubbed it. Anyway - the end result was negative in terms of pizza and customer service.
I do enjoy my Domino's, But not from this particular outlet, Staff have absolutely no customer service skills, Rather than rant and rage about there condescending service, I recommend you continue eating the lovely Dominoes Pizza, but not from here, atrocious service for the 20 seconds I was in the establishment.
Shocking we tried ordering a half and half pizza but due to covid they don't do half and half pizzas. They also don't except cash anymore but the delivery drivers love it for a tip. Any way my son loves there garlic pizza bread so unfortunately we have to get that but this time it had all blue plastic in it. Went back in store showed them it and they couldn't of cared less I was so shocked I just asked for a refund! Well 4 weeks later and still no refund and head office stopped returning emails. So many different pizza places about we won't return ever again.
Polite staff on phone and at door. Quick delivery time. Order Accurate. Reasonable price. Food lovely and hot. Everything tastes delicious and fresh. Highly recommend. I am fussy but this is really good.Xx