I had brackfast here as a non resident of the PremierInn, the venue is nice, you have brackfast upstairs in an old building, the food is cooked to order- which is really unusual for a Beefeater! The staff were 100% friendly, the coffee is good and lots of choice all for £10.99. I will be back! You are right next to the canal and there is plenty of parking!
Ian Skelton
Back to normal after being closed for a while after the roof fell in.Very good food at a reasonable price.
Kirsty Cooper
Service was slow and not with a smile! Waited over 40 minutes for starters. I ordered the ribs and chicken combo, ribs were like cardboard and chicken was dry! Never will I set foot back into a beefeater especially in Woking!Vegetarian options: My daughter is vegetarian , no vegan burger in stock, all that was left was halloum, disappointed.
Megan Patrick
Ate here whilst staying at the adjacent premier inn. The staff were friendly and helpful. The food was hot and tasty. More than adequately filled our needs and enhanced our
Mike Paternoster
Nice setting beside the canal, great staff.
Ann Lundie
More staff than diners, and still waited around an hour, eventually when the food did arrive it was tasty but not hot enough.
Steven Mackay
Opening times were confirmed by the business to Google one week ago, we were allowed to book online for a specific time slot. When we arrived after a half hour walk we found it was indefinitely closed. This needs to be listed on Google or on their website at the very least. You should not be able to book a meal at a closed restaurant ?
Chris Hunter
It was closed!
Rob Coulson
Traveled from Croydon to meet family for lunch on 6th Dec. restaurant was closed for repairs. ?
Sar0508
Been a regular here for years but has been gradually going downhill. Staff continue to be lovely but, decor and furniture tatty. Chairs in bar are patched with duck tape. The food was dreadful. It was cold and inedible. Many things on the menu were not available and particularly no Sunday roast!
APPALLING AND DIRE LACK OF CUSTOMER SERVICE Booked online evening before, arrived to find building closed. Called central office who said manager would call me. 24 hrs later called central office again and finally spoke to manager, who said she hadn't been passed the message and building closed FOR A WEEK although website still taking bookings. Said she would call me back, she did not. Wrote feedback of this on Bridge Barn website, received email ticket number that I would be contacted soon. NO RESPONSE. Tried to book again for midweek lunch only to use previously downloaded Reward vouchers. Closed midweek, only open weekends. Wrote another feedback of this on Bridge Barn website regarding no response to date, and requesting reinstatement of Reward voucher, received another ticket number that I would be contacted soon. NO RESPONSE My conclusion can only be that, THERE IS NO CUSTOMER SERVICE because, in my opinion, not factually based, they will be closing down permanently soon, and keeping regular customers happy is of no interest. They will take their money for Christmas bookings in their shabby rundown premises, which is a poor representation of hospitality, and then they will be gone. It makes sense that Whitbread have not maintained and updated the premises if it is to be closed. Ceilings do not fall down of their own accord unless there have been no recent inspections and no recent maintenance. My experience is consistent with other poor reviews of Bridge Barn. In October we visited another Beefeater and the vibe, customer service and food in that restaurant was so different, and such a positive experience. I'm lucky, I only lost my vouchers value, but fortunately I'm not eating there on Christmas Day, and NEVER AGAIN anyway. Good luck to any customers expecting good Christmas Day food and service, as I doubt you will get it.
Wendy Steele
Always had great food here although the potions have shrunk a bit
Traudl Eilers
Booked Sunday Roast for 4, which we were told on arrival, had not been available for a few weeks and was not going to be available until possibly next week.The restaurant was totally empty, which made the atmosphere awkward and we soon realised why this might be the case. The poor waitress carried a list of non available items and had to apologise several times for not being able to provide what we would have liked from your menu.The coffee machine was also broken and the card machine defect.The service we received by Sue was excellent and so were the dishes we had ordered instead, however relying on the front of house to apologise and make up for bad organisation of a restaurant does not make happy customers or on the long run, happy servers!
Matthew Taylor
Firstly the service given the circumstances was good. They had 1 person on fron what I could tell. The poor person was running round like a blue a*** fly. The restaurant was dead when we got in. This was a Sunday early afternoon and the place should be packed. We have a beefeater near where I live and on Sundays they are queuing out the door. The next thing was the menu. The list of unavailable things was not far off the main menu. Starters no roasts on a sunday! In fact this had been the same some months back. Next the staple of beefeater starters, no prawn cocktail. Then came a list of things. No veg and prawn skewers as they had no king prawns. No chilli rice. Then the best of all. No apple pie. These were the only missing things I could remember. Utter farce to be honest. I gave them the benefit of the doubt but no again. Head office you need to take charge of the situation.
Loz V
Nice place, lovely location in a really interesting old building. Staff friendly and welcoming, food perfectly fine and what you can expect in a
I had brackfast here as a non resident of the PremierInn, the venue is nice, you have brackfast upstairs in an old building, the food is cooked to order- which is really unusual for a Beefeater! The staff were 100% friendly, the coffee is good and lots of choice all for £10.99. I will be back! You are right next to the canal and there is plenty of parking!
Back to normal after being closed for a while after the roof fell in.Very good food at a reasonable price.
Service was slow and not with a smile! Waited over 40 minutes for starters. I ordered the ribs and chicken combo, ribs were like cardboard and chicken was dry! Never will I set foot back into a beefeater especially in Woking!Vegetarian options: My daughter is vegetarian , no vegan burger in stock, all that was left was halloum, disappointed.
Ate here whilst staying at the adjacent premier inn. The staff were friendly and helpful. The food was hot and tasty. More than adequately filled our needs and enhanced our
Nice setting beside the canal, great staff.
More staff than diners, and still waited around an hour, eventually when the food did arrive it was tasty but not hot enough.
Opening times were confirmed by the business to Google one week ago, we were allowed to book online for a specific time slot. When we arrived after a half hour walk we found it was indefinitely closed. This needs to be listed on Google or on their website at the very least. You should not be able to book a meal at a closed restaurant ?
It was closed!
Traveled from Croydon to meet family for lunch on 6th Dec. restaurant was closed for repairs. ?
Been a regular here for years but has been gradually going downhill. Staff continue to be lovely but, decor and furniture tatty. Chairs in bar are patched with duck tape. The food was dreadful. It was cold and inedible. Many things on the menu were not available and particularly no Sunday roast!
Restaurantji Recommends
APPALLING AND DIRE LACK OF CUSTOMER SERVICE Booked online evening before, arrived to find building closed. Called central office who said manager would call me. 24 hrs later called central office again and finally spoke to manager, who said she hadn't been passed the message and building closed FOR A WEEK although website still taking bookings. Said she would call me back, she did not. Wrote feedback of this on Bridge Barn website, received email ticket number that I would be contacted soon. NO RESPONSE. Tried to book again for midweek lunch only to use previously downloaded Reward vouchers. Closed midweek, only open weekends. Wrote another feedback of this on Bridge Barn website regarding no response to date, and requesting reinstatement of Reward voucher, received another ticket number that I would be contacted soon. NO RESPONSE My conclusion can only be that, THERE IS NO CUSTOMER SERVICE because, in my opinion, not factually based, they will be closing down permanently soon, and keeping regular customers happy is of no interest. They will take their money for Christmas bookings in their shabby rundown premises, which is a poor representation of hospitality, and then they will be gone. It makes sense that Whitbread have not maintained and updated the premises if it is to be closed. Ceilings do not fall down of their own accord unless there have been no recent inspections and no recent maintenance. My experience is consistent with other poor reviews of Bridge Barn. In October we visited another Beefeater and the vibe, customer service and food in that restaurant was so different, and such a positive experience. I'm lucky, I only lost my vouchers value, but fortunately I'm not eating there on Christmas Day, and NEVER AGAIN anyway. Good luck to any customers expecting good Christmas Day food and service, as I doubt you will get it.
Always had great food here although the potions have shrunk a bit
Booked Sunday Roast for 4, which we were told on arrival, had not been available for a few weeks and was not going to be available until possibly next week.The restaurant was totally empty, which made the atmosphere awkward and we soon realised why this might be the case. The poor waitress carried a list of non available items and had to apologise several times for not being able to provide what we would have liked from your menu.The coffee machine was also broken and the card machine defect.The service we received by Sue was excellent and so were the dishes we had ordered instead, however relying on the front of house to apologise and make up for bad organisation of a restaurant does not make happy customers or on the long run, happy servers!
Firstly the service given the circumstances was good. They had 1 person on fron what I could tell. The poor person was running round like a blue a*** fly. The restaurant was dead when we got in. This was a Sunday early afternoon and the place should be packed. We have a beefeater near where I live and on Sundays they are queuing out the door. The next thing was the menu. The list of unavailable things was not far off the main menu. Starters no roasts on a sunday! In fact this had been the same some months back. Next the staple of beefeater starters, no prawn cocktail. Then came a list of things. No veg and prawn skewers as they had no king prawns. No chilli rice. Then the best of all. No apple pie. These were the only missing things I could remember. Utter farce to be honest. I gave them the benefit of the doubt but no again. Head office you need to take charge of the situation.
Nice place, lovely location in a really interesting old building. Staff friendly and welcoming, food perfectly fine and what you can expect in a