Went with a group of friends. Service was excellent. Delicious food, especially the spaghetti Bolognese. Good sized portions.
Joe Armstrong
Honestly this is the worse place I have ever been in my life. The beer was absolutely disgusting serving it in 15 year old glass and flat as anything. The food was also disgusting and clearly not cooked properly, Wouldn’t even feed it to my dogs, please avoid this place at all costs!!!
Ozzker
Seated for 30 minutes before a new entrant was seated beside us and had their drinks order taken immediately. The only switched on front of house member of staff, I believe to be the bartender, noticed the issue and rushed over to take a drinks order. I believe the other front of house member of staff managed to eat a staff meal at the bar while we finally received drinks. After the newly seated table had their food orders taken, we finally had our offer of a drinks order and subsequent food order taken. Sat for about 20 minutes until the table next door received their food, assumed ours would arrive soon. It did not. A member of kitchen staff then came out from the kitchen and engaged in friendly chit chat with the only other two tables besides us for the rest of the night. Decided however long waiting was enough, offered to pay the bartender for the drinks order and she apologised and confirmed our departure with the chef/owner who waived our bill. I believe the bartender tried her best but was let down by the rest of her team at the venue.
scott fletcher
Best food in Bala. Authentic,tasty and the owner is very genuine
Peter Schiller
Very good lasagna and pizza and a very friendly service. They were understaffed but our waiter did the best out of that situation, thank you.
TK A
Okay so, we were staying nearby and needed to have some tea and saw pizza and thought brilliant, came in and it looked great, well presented but there was no indication of whether to wait to be seated or anything so we stayed where we were and waited. A young man came over. Barely said a word except to basically let us sit anywhere, so we did. The window had a small collection of dead flies but that doesn’t put me off my food. He very quietly asked us what we’d like to drink, we gave our order, he went off. Twenty minutes later, we got our drinks and he apologised about the wait (it was mostly quiet) then ordered our starters and main and made sure he heard exactly what we would like. Waited another half an hour. Thoroughly enjoyed the starters. Garlic mushrooms with dough balls and garlic bread. Lovely food, so nearly 45-ish minutes go by and a young lass comes to the table with the wrong order, they’re going around tables trying to find out where it is. I’m sort of losing patience by then, I won’t lie and nearly asked hubby to pay for what we had and leave. He wanted to just give benefit of the doubt. The food came, my hubby ordered T-bone steak rare, it was medium, and I had to ask if my side was coming, they brought it no problem and they asked us if food was okay and partner said that he was a little unhappy he got a medium and not a rare steak, she apologised and he said it’s fine, I will still eat it but the young lad has barely communicated. and that’s not great. She explained they worked long hours etc. It’s more nods and “mm-hmms” etc. We ate the food. She didn’t look happy. None of them did tbh. To me, as an outsider, they looked under 18. There were people who were in after us and they’ve been in, ordered, paid and gone. The business needs to really change how they operate and they can’t say they’re busy because it was quiet when we arrived. The “chef” asked us what we wanted from the situation and insinuated we wanted a free meal. We said no, we will pay what was appropriate for the poor service we received. He also said my partner should have sent the steak back and he would have made another but my partner said no, because one he would have waited another 45 minutes for food and two, he wasn’t going to waste the food. He did take money off the bill and we left
Stevie B
My son is a fussy eater but he loved the pizza here. I had ham tagliatelle and my wife had the lasagne. We all shared a garlic bread and olives. Everything was cooked to perfection and the flavours were rich, but in a good way - they're clearly not skimping on the herbs, and everything tasted fresh. The owner was a good laugh and had good banter with us and my son. An unexpected gem in a small town - highly recommended.
kevin c
We visited this restaurant when visiting family in Bala, what an absolutely awful experience, the food tasted absolutely vile, the only decent thing was the garlic bread. having looked into this restaurant and the owner of this establishment, he has already been fined thousands for keeping well out of date food (please look him up on google), i am not sure how he is allowed to trade anymore and i will be reporting him before someone gets seriously ill. Seriously AVOID this place...
Navigator24829366312
It's great for a night out. I went on Saturday and had a lot of fun with my mates. Very nice staff. Waiting time for food was a little long but definetly worth it. I recommend the pizza. Best place to go for a good pizza in bala. Definetly recommend the place
Nathan Capstick
Tried to go to Pizza Plas but the wait was too long so came here instead. Maybe the worst meal I’ve ever eaten. Needs a Gordon Ramsey style reckoning. Also, it’s cash only which no one tells you until it’s time to pay. Avoid!
The restaurant is probably the nicest restaurant in Bala. The food here is good and the service is great. The owner is very nice. In short, the highlight in Bala
helenpZ3781DC
Lovely food with quick and polite service, the owner was super helpful with information. The pizza was great and the dough balls with twisted herbs inside was beautiful! Loved this!!
Gareth E
Best food I have ever had, margarita is next level, lovely location in bala lovely place and lovely staff , it's a must try
Dadda24
Dreadful service, food that had clearly gone off it tasted sour and awful, dreadful management who were extremely rude, the waiting staff have clearly not been trained at all. This is the worst restaurant we have ever visited!!!! Avoid at all costs!!!!!!!
juliasW4068OI
The place was empty but as it was Sunday evening we assumed that was why. However, the young waiter serving us was severely under-trained or really didn't want to be there, either way, he shouldn't have been front of house. The pizza's were very nice, as were the chips but when we asked the waiter for salt, his response was that the chips already had salt on, (a) clearly they shouldn't have for customers who don't want it & (b) we asked for the salt because we wanted the salt (for the pizza's) , but whatever we required it for, we just expected the waiter to get it, not tell us we didn't need it. Upon finishing our pizza's but still eating the chips, the waiter asked if we were done, & when we said 'not quite', he still attempted to lean over & take the plates away. Overall I'd say by all means get a takeaway (ensuring you specify salted or not) but as for eating in, I'd strongly recommend you chose another venue.
Went with a group of friends. Service was excellent. Delicious food, especially the spaghetti Bolognese. Good sized portions.
Honestly this is the worse place I have ever been in my life. The beer was absolutely disgusting serving it in 15 year old glass and flat as anything. The food was also disgusting and clearly not cooked properly, Wouldn’t even feed it to my dogs, please avoid this place at all costs!!!
Seated for 30 minutes before a new entrant was seated beside us and had their drinks order taken immediately. The only switched on front of house member of staff, I believe to be the bartender, noticed the issue and rushed over to take a drinks order. I believe the other front of house member of staff managed to eat a staff meal at the bar while we finally received drinks. After the newly seated table had their food orders taken, we finally had our offer of a drinks order and subsequent food order taken. Sat for about 20 minutes until the table next door received their food, assumed ours would arrive soon. It did not. A member of kitchen staff then came out from the kitchen and engaged in friendly chit chat with the only other two tables besides us for the rest of the night. Decided however long waiting was enough, offered to pay the bartender for the drinks order and she apologised and confirmed our departure with the chef/owner who waived our bill. I believe the bartender tried her best but was let down by the rest of her team at the venue.
Best food in Bala. Authentic,tasty and the owner is very genuine
Very good lasagna and pizza and a very friendly service. They were understaffed but our waiter did the best out of that situation, thank you.
Okay so, we were staying nearby and needed to have some tea and saw pizza and thought brilliant, came in and it looked great, well presented but there was no indication of whether to wait to be seated or anything so we stayed where we were and waited. A young man came over. Barely said a word except to basically let us sit anywhere, so we did. The window had a small collection of dead flies but that doesn’t put me off my food. He very quietly asked us what we’d like to drink, we gave our order, he went off. Twenty minutes later, we got our drinks and he apologised about the wait (it was mostly quiet) then ordered our starters and main and made sure he heard exactly what we would like. Waited another half an hour. Thoroughly enjoyed the starters. Garlic mushrooms with dough balls and garlic bread. Lovely food, so nearly 45-ish minutes go by and a young lass comes to the table with the wrong order, they’re going around tables trying to find out where it is. I’m sort of losing patience by then, I won’t lie and nearly asked hubby to pay for what we had and leave. He wanted to just give benefit of the doubt. The food came, my hubby ordered T-bone steak rare, it was medium, and I had to ask if my side was coming, they brought it no problem and they asked us if food was okay and partner said that he was a little unhappy he got a medium and not a rare steak, she apologised and he said it’s fine, I will still eat it but the young lad has barely communicated. and that’s not great. She explained they worked long hours etc. It’s more nods and “mm-hmms” etc. We ate the food. She didn’t look happy. None of them did tbh. To me, as an outsider, they looked under 18. There were people who were in after us and they’ve been in, ordered, paid and gone. The business needs to really change how they operate and they can’t say they’re busy because it was quiet when we arrived. The “chef” asked us what we wanted from the situation and insinuated we wanted a free meal. We said no, we will pay what was appropriate for the poor service we received. He also said my partner should have sent the steak back and he would have made another but my partner said no, because one he would have waited another 45 minutes for food and two, he wasn’t going to waste the food. He did take money off the bill and we left
My son is a fussy eater but he loved the pizza here. I had ham tagliatelle and my wife had the lasagne. We all shared a garlic bread and olives. Everything was cooked to perfection and the flavours were rich, but in a good way - they're clearly not skimping on the herbs, and everything tasted fresh. The owner was a good laugh and had good banter with us and my son. An unexpected gem in a small town - highly recommended.
We visited this restaurant when visiting family in Bala, what an absolutely awful experience, the food tasted absolutely vile, the only decent thing was the garlic bread. having looked into this restaurant and the owner of this establishment, he has already been fined thousands for keeping well out of date food (please look him up on google), i am not sure how he is allowed to trade anymore and i will be reporting him before someone gets seriously ill. Seriously AVOID this place...
It's great for a night out. I went on Saturday and had a lot of fun with my mates. Very nice staff. Waiting time for food was a little long but definetly worth it. I recommend the pizza. Best place to go for a good pizza in bala. Definetly recommend the place
Tried to go to Pizza Plas but the wait was too long so came here instead. Maybe the worst meal I’ve ever eaten. Needs a Gordon Ramsey style reckoning. Also, it’s cash only which no one tells you until it’s time to pay. Avoid!
Restaurantji Recommends
The restaurant is probably the nicest restaurant in Bala. The food here is good and the service is great. The owner is very nice. In short, the highlight in Bala
Lovely food with quick and polite service, the owner was super helpful with information. The pizza was great and the dough balls with twisted herbs inside was beautiful! Loved this!!
Best food I have ever had, margarita is next level, lovely location in bala lovely place and lovely staff , it's a must try
Dreadful service, food that had clearly gone off it tasted sour and awful, dreadful management who were extremely rude, the waiting staff have clearly not been trained at all. This is the worst restaurant we have ever visited!!!! Avoid at all costs!!!!!!!
The place was empty but as it was Sunday evening we assumed that was why. However, the young waiter serving us was severely under-trained or really didn't want to be there, either way, he shouldn't have been front of house. The pizza's were very nice, as were the chips but when we asked the waiter for salt, his response was that the chips already had salt on, (a) clearly they shouldn't have for customers who don't want it & (b) we asked for the salt because we wanted the salt (for the pizza's) , but whatever we required it for, we just expected the waiter to get it, not tell us we didn't need it. Upon finishing our pizza's but still eating the chips, the waiter asked if we were done, & when we said 'not quite', he still attempted to lean over & take the plates away. Overall I'd say by all means get a takeaway (ensuring you specify salted or not) but as for eating in, I'd strongly recommend you chose another venue.