I know someone evil would have to invent dominoes if it didn't exist but- this- was an affront to pizza.And I'm not even close to some snooty Italian. I have enjoyed student pizza hellholes at times- at least they managed cheese and toppings on top of their grease.This was the dreariest desert of a doughty doughy drought I've come across yet. And that is by dominoes own standards; of deciding sauce and flavour and cheese are just simply in the way of all that lovely dry dough everyone wants to spend 20 quid to get in their face without any other supplementary flavour.It's like the anti- Atkins diet- more carbs than your body could absorb while carb loading on chargrilled carbonara. And nothing else. Lest we might cheat on our regimen with some tomato sauce or a grain of cheesey flavour.I've never heard of a business so obsessed with gp since my local newsagent got diagnosed as a hyperchondriac.But enough of the jokes.Go to macdonalds and buy 20 triple cheeseburgers for the price of a pizza- you'll get more protein, veg and flavour by a doughty mile.
Ovidija Juozapaviciene
Ridiculous customer service,waited ages for delivery,got the wrong pizza. Called the place and was told they cannot deliver the right pizza as they too busy ,they can just refund for the pizza ?
Spike Wilde
No delivery and said it’s been delivered and nobody answer the phone. Absolute joke.
Sophie
After waiting over an hour decided to ring for an update on our order, we were told they were short on drivers with no time frame. Ended up having to go and pick it up ourselves, a quick phone call to us and we could have picked it up a lot sooner had we been made aware! So ended up with cold and disappointing food. Definitely not worth the 62 quid.
Steph lyke
Over an hour for a delivery that was quoted as 30 mins..... eventually arrive stone cold !Called to check when we could expect delivery or at least the time it left store apparently this is not possible
Jayne King
Absolutely awful service this evening the pizza turned up cold, rang the store to let them know. Lady that answered was polite enough, passed me through to someone else who could help. The man refused to believe they were cold, telling me I'm wrong and they're hot as he quality checks them himself and they go straight out for delivery once they've been cooked. I explained the tracker was on quality control for over half an hour before it updated to out for delivery so how could that happen if they were cooked then sent out. He talked/ mumbled over me telling me they're not cold, he checks them himself and they don't sit under any heat lights or hang around before being delivered then rudely said bye and hung up on me before I could even get a word in.Don't know if it was the manager but if it was he's probably in the wrong profession to be dealing with customers.
Luke Antrobus
Gone downhill.Used to have no issues with this dominos however we have had multiple issues this year.Multiple times toppings have been missing from the pizza(s) which we paid extra for.One delivery was held on it's side instead of flat which resulted in the pizza being a total jumbled mess.And the most recent order took 2 hours after ordering to arrive and arrived cold and with a sauce topping missing.Not the quality or experience we expect from dominos especially when you spend nearly £50 on it.
Michelle Sansom
Last time we order from domino's, expensive, cold ,wrong order and noone picking up the phone, what a waste of money, last time we spend our money in their shops ??
Rhys Auty
Mayhem. Waited 40 minutes more than should of. Told 12 minutes when arrived which was 15-20 mins later than should have been. Ok fair enough I thought probably busy. 25 minutes later am told its just gone in be 5 mins another 20 mins till it came. Shambles. People shouting at each other. Very unprofessional. Some charity cancelled there order over phone as they said they could no longer deliver. Obviously annoyed customer hung up. Someone commented argh well not really bothered whether they come or not. Total shambles. No real apology when Pizza actually sorted almost just thrown over counter. Kids running the place zero organisation. Owner prob sipping Cocktails in Barbados. Won't be contributing to his life style anymore. £40 out of pocket due to missed appointment because of lies that was nearly ready.
Liam Williams
Always quick and reliable service from Dominos Queensferry both in person and delivery.
Absolutely awful. Manager was rude and put the phone down. I’ve contacted head office for a refund!
Carl Rayner
Took over an hour and a half to come and when it did it was literally stone cold. Went in the bin as I'm in a hotel and no way to heat it up. Complete waste of money
Cora Lancaster
Toppings not on pizzas, hardly any cheese on the margarita pizzas. The pizzas were crunchy to bite into
Stacey Jackson
I pay for extra cheese every time and it never comes with it. Pizzas are often dry.
Clair Williams
Ordered gluten free pizza it came burnt not only that I feel absolutely Ill today, the only thing I can think of is they have cross contaminated my food, tried to sort it, no apologies no nothing and absolutely arrogant
I know someone evil would have to invent dominoes if it didn't exist but- this- was an affront to pizza.And I'm not even close to some snooty Italian. I have enjoyed student pizza hellholes at times- at least they managed cheese and toppings on top of their grease.This was the dreariest desert of a doughty doughy drought I've come across yet. And that is by dominoes own standards; of deciding sauce and flavour and cheese are just simply in the way of all that lovely dry dough everyone wants to spend 20 quid to get in their face without any other supplementary flavour.It's like the anti- Atkins diet- more carbs than your body could absorb while carb loading on chargrilled carbonara. And nothing else. Lest we might cheat on our regimen with some tomato sauce or a grain of cheesey flavour.I've never heard of a business so obsessed with gp since my local newsagent got diagnosed as a hyperchondriac.But enough of the jokes.Go to macdonalds and buy 20 triple cheeseburgers for the price of a pizza- you'll get more protein, veg and flavour by a doughty mile.
Ridiculous customer service,waited ages for delivery,got the wrong pizza. Called the place and was told they cannot deliver the right pizza as they too busy ,they can just refund for the pizza ?
No delivery and said it’s been delivered and nobody answer the phone. Absolute joke.
After waiting over an hour decided to ring for an update on our order, we were told they were short on drivers with no time frame. Ended up having to go and pick it up ourselves, a quick phone call to us and we could have picked it up a lot sooner had we been made aware! So ended up with cold and disappointing food. Definitely not worth the 62 quid.
Over an hour for a delivery that was quoted as 30 mins..... eventually arrive stone cold !Called to check when we could expect delivery or at least the time it left store apparently this is not possible
Absolutely awful service this evening the pizza turned up cold, rang the store to let them know. Lady that answered was polite enough, passed me through to someone else who could help. The man refused to believe they were cold, telling me I'm wrong and they're hot as he quality checks them himself and they go straight out for delivery once they've been cooked. I explained the tracker was on quality control for over half an hour before it updated to out for delivery so how could that happen if they were cooked then sent out. He talked/ mumbled over me telling me they're not cold, he checks them himself and they don't sit under any heat lights or hang around before being delivered then rudely said bye and hung up on me before I could even get a word in.Don't know if it was the manager but if it was he's probably in the wrong profession to be dealing with customers.
Gone downhill.Used to have no issues with this dominos however we have had multiple issues this year.Multiple times toppings have been missing from the pizza(s) which we paid extra for.One delivery was held on it's side instead of flat which resulted in the pizza being a total jumbled mess.And the most recent order took 2 hours after ordering to arrive and arrived cold and with a sauce topping missing.Not the quality or experience we expect from dominos especially when you spend nearly £50 on it.
Last time we order from domino's, expensive, cold ,wrong order and noone picking up the phone, what a waste of money, last time we spend our money in their shops ??
Mayhem. Waited 40 minutes more than should of. Told 12 minutes when arrived which was 15-20 mins later than should have been. Ok fair enough I thought probably busy. 25 minutes later am told its just gone in be 5 mins another 20 mins till it came. Shambles. People shouting at each other. Very unprofessional. Some charity cancelled there order over phone as they said they could no longer deliver. Obviously annoyed customer hung up. Someone commented argh well not really bothered whether they come or not. Total shambles. No real apology when Pizza actually sorted almost just thrown over counter. Kids running the place zero organisation. Owner prob sipping Cocktails in Barbados. Won't be contributing to his life style anymore. £40 out of pocket due to missed appointment because of lies that was nearly ready.
Always quick and reliable service from Dominos Queensferry both in person and delivery.
Restaurantji Recommends
Absolutely awful. Manager was rude and put the phone down. I’ve contacted head office for a refund!
Took over an hour and a half to come and when it did it was literally stone cold. Went in the bin as I'm in a hotel and no way to heat it up. Complete waste of money
Toppings not on pizzas, hardly any cheese on the margarita pizzas. The pizzas were crunchy to bite into
I pay for extra cheese every time and it never comes with it. Pizzas are often dry.
Ordered gluten free pizza it came burnt not only that I feel absolutely Ill today, the only thing I can think of is they have cross contaminated my food, tried to sort it, no apologies no nothing and absolutely arrogant