Waited over 1 hour 20 for food, just kept being told it's being played up but clearly that was just to passify us. However the waitress was nice and it's clearly not her
David Hopkins
I take my boys here a couple of times a year. Always get good service but had particularly good service today from Ellis.
Don't bother!!!!!After waiting 30 minutes to get served my gf had to ask for someone to come take our order, even though there was a waiter walking around with his hand in his pockets talking and on his mobile. He did however have time to eat some of his own food that the restaurant obviously provided for him, but had no time to take our order. We then waited over an hour for our food to arrive and when it did it was stone cold. My sons lasange was burnt and freezing cold (how the managed that I have no idea)My calzone had raw mushrooms inside, was completely undercooked, the loaded fries were also cold so we didn't chance eating them nor did we fancy having the pulled pork on top of them re heated I think inedible food was enough without having to deal with possible food poisoningAbsolute shambles of a place, don't bother going.Completely ruined our families new years eve!!!!!
Leigh J
Great food and service Not busy but our server looked after us well The food was hot and was tasty Arrived quickly was offered desserts but declined as the portions were a good size
E4807YQvickyb
A faultless experience, the service & food was of an excellent standard, it was very busy but felt really relaxed in there due to the efficiency of the team, the place was also spotless, credit where it’s due, this is one very well run restaurant, definitely will return in the future.
emilybudd23
Food was great and Sue our waitress was lovely! Would recommend frankie and bennys! Lunch was a good deal too!
Miss Ceryn T
Brilliant service and staff were lovely with the children. Every order out of the 27 was correct and they encouraged the pupils to get involved with a Christmas game of finding the elves. Brilliant all round
Gar G
Service slow, lucky for us, we picked a Saturday evening where they were training new waiter staff. Food menu choices have been cutback to compared to the last time. A touch on the expensive side tooFestive burger was enjoyed, but the spicy meat feast (pasta) was a compete disappoint. £15 for what was essentially spicy pasta with only three small meatballs.Local Italian next time - has real food.
D1806KGsuep
Had a lovely meal, restaurant was nice and clean our server Sue was very friendly and helpful, So were the other staff we had contact with, the food was of a very good quality, overall a lovely experience and look forward to another visit on the near future.
I went there with my mom when she visit ?? for the 1st time. The staff who deal with us was professional and took time to explain everything step by step which was great. We haven't wait for food too long, when food arrives it was looking so great. The pieces of chicken was melting inside when chewing them. My mom was impressed ? ? well done to F&B.Great atmosphere and style. Felt like back in times with Al Capone?? great stuff will be back there definitely. Keep it that way.By the way it's plenty other restaurants in this area they also have a vue cinema and bowling centre plus gym with swimming pool.Kid-friendliness: Great place for family with kids. Cool style make this place unforgettable and create great memories.
Susan Lewis
Often take my Grandchildren here for the set menu , excellent food , staff and atmosphere, good value
butterfly075
We used to visit Frankie and Benny's so often for breakfast it was a standing joke in the family. NOT ANY LONGER. On the last visit we ordered Eggs Benedict. The whites of the eggs were raw. We sent them back but the replacement eggs were no better and now the ham was scanty and dried out. On the previous visit we chose full English. The sausages weren't tasty as they used to be and the bacon was cremated. You are no longer offered butter but given chemical full spread which is not very pleasant on toast. The lunchtime offer was little better when we visited in August. Portions are skimpy and not very well garnished. It used to be a favourite for family celebrations but we are looking for a new venue.
Z1779BBjanew
Gone downhill AGAIN long wait between starters and mains being served not all the table recieved there food at the same time other tables the same.resturant priortising dilveroo over seated customers.not value for money overpriced bland burgers shame it was so good before covid .
824katiej
Before Covid we would pop to Frankie and Bennies on a regular basis for breakfast, there was nowhere better for quality and value for money. Bottomless coffees, fresh, well cooked food and real BUTTER! Now, the last twice we've been the breakfasts have been appalling. Bacon extremely over cooked, eggs undercooked, not once but twice during a visit after sending them back and then being told that thats the spec they are told to cook to, scabby pieces of ham, no coffee refills and the only option for toast is Flora margarine ?. Very, very disappointed. Will not be returning.
Waited over 1 hour 20 for food, just kept being told it's being played up but clearly that was just to passify us. However the waitress was nice and it's clearly not her
I take my boys here a couple of times a year. Always get good service but had particularly good service today from Ellis.
Food always spot on. Massive portions, always full... quick friendly service..
Don't bother!!!!!After waiting 30 minutes to get served my gf had to ask for someone to come take our order, even though there was a waiter walking around with his hand in his pockets talking and on his mobile. He did however have time to eat some of his own food that the restaurant obviously provided for him, but had no time to take our order. We then waited over an hour for our food to arrive and when it did it was stone cold. My sons lasange was burnt and freezing cold (how the managed that I have no idea)My calzone had raw mushrooms inside, was completely undercooked, the loaded fries were also cold so we didn't chance eating them nor did we fancy having the pulled pork on top of them re heated I think inedible food was enough without having to deal with possible food poisoningAbsolute shambles of a place, don't bother going.Completely ruined our families new years eve!!!!!
Great food and service Not busy but our server looked after us well The food was hot and was tasty Arrived quickly was offered desserts but declined as the portions were a good size
A faultless experience, the service & food was of an excellent standard, it was very busy but felt really relaxed in there due to the efficiency of the team, the place was also spotless, credit where it’s due, this is one very well run restaurant, definitely will return in the future.
Food was great and Sue our waitress was lovely! Would recommend frankie and bennys! Lunch was a good deal too!
Brilliant service and staff were lovely with the children. Every order out of the 27 was correct and they encouraged the pupils to get involved with a Christmas game of finding the elves. Brilliant all round
Service slow, lucky for us, we picked a Saturday evening where they were training new waiter staff. Food menu choices have been cutback to compared to the last time. A touch on the expensive side tooFestive burger was enjoyed, but the spicy meat feast (pasta) was a compete disappoint. £15 for what was essentially spicy pasta with only three small meatballs.Local Italian next time - has real food.
Had a lovely meal, restaurant was nice and clean our server Sue was very friendly and helpful, So were the other staff we had contact with, the food was of a very good quality, overall a lovely experience and look forward to another visit on the near future.
Restaurantji Recommends
I went there with my mom when she visit ?? for the 1st time. The staff who deal with us was professional and took time to explain everything step by step which was great. We haven't wait for food too long, when food arrives it was looking so great. The pieces of chicken was melting inside when chewing them. My mom was impressed ? ? well done to F&B.Great atmosphere and style. Felt like back in times with Al Capone?? great stuff will be back there definitely. Keep it that way.By the way it's plenty other restaurants in this area they also have a vue cinema and bowling centre plus gym with swimming pool.Kid-friendliness: Great place for family with kids. Cool style make this place unforgettable and create great memories.
Often take my Grandchildren here for the set menu , excellent food , staff and atmosphere, good value
We used to visit Frankie and Benny's so often for breakfast it was a standing joke in the family. NOT ANY LONGER. On the last visit we ordered Eggs Benedict. The whites of the eggs were raw. We sent them back but the replacement eggs were no better and now the ham was scanty and dried out. On the previous visit we chose full English. The sausages weren't tasty as they used to be and the bacon was cremated. You are no longer offered butter but given chemical full spread which is not very pleasant on toast. The lunchtime offer was little better when we visited in August. Portions are skimpy and not very well garnished. It used to be a favourite for family celebrations but we are looking for a new venue.
Gone downhill AGAIN long wait between starters and mains being served not all the table recieved there food at the same time other tables the same.resturant priortising dilveroo over seated customers.not value for money overpriced bland burgers shame it was so good before covid .
Before Covid we would pop to Frankie and Bennies on a regular basis for breakfast, there was nowhere better for quality and value for money. Bottomless coffees, fresh, well cooked food and real BUTTER! Now, the last twice we've been the breakfasts have been appalling. Bacon extremely over cooked, eggs undercooked, not once but twice during a visit after sending them back and then being told that thats the spec they are told to cook to, scabby pieces of ham, no coffee refills and the only option for toast is Flora margarine ?. Very, very disappointed. Will not be returning.