Pretty poor experience today. Ordered 4 pizzas and 5 sides. The food took over an hour to arrive which was 20 minutes after the app alerted me that the food was ready and out for delivery. When the order arrived, 3 of the sides were missing. In fairness after contacting them they sent out the missing items within 20 minutes. The food was not up to the usual standard though and looked as though the pizzas had been thrown together at speed. The pizzas were also very dry. Possibly from sitting on top of the oven for so long
J
Used to be great....Gone down hill, ordered for collection. Collected on time pizza was warm garlic bread cold, chicken combo cold and wedges cold .
Michael Clare
Ordered a pizza through the app, but what a disaster!!!Watched the whole process on the tracking app, I live one and half miles from the store, from leaving the store to arriving at our house on a Sunday evening took nearly 25 minutes!!!! normally it’s 7-8 minutes, Pizza was Cold, would give zero stars if I could, not the first time either experiencing problems with this store
Laura B
Absolutely disgusting!! Paid nearly £50 for our food to have it arrive like its been shaken up!! Called the store to be told they couldn't even find my order they had just sent to me so put me on hold for 10mins, now being told if you want a refund we need to come and collect all the food or you can wait another 30/40mins for new pizzas to be sent out?! Then you also won't get any money back for the inconvenience!! Not happy at all, customer service absolutely appalling.
Arun Kuttz
I specially recommend this place for delicious pizza very good customer service ?
Nickrowley1980
Orderd pizza took about 20 minutes for it to get here and the pizza guy just stood knocking on my gate he would not come to my house or door it was only because my security camera went off that I noticed him. Pizza and sides where cold So my friend ordered from Pizza Hut to see which is better and warmer
wamambo chitandachinemasvosve
Phoned to order Piza and was told they can't take my order over the phone because of the area I live. I then made order online for a vegan pizza. Just fancied a vegan one as am not vegan. I phoned them asking if they could put normal cheese on my pizza, but was told that could not happen because its an allegyn, I explained that is how I wanted it and as a customer had the right to choose what cheese how I wanted my pizza and if they needed me to add extra money would pay incase normal cheese was more expensive.They request was denied and the manager refused to give me her name which I found very strange and unprofessional. The lady manager said I was wasting her time and gave me 2 choices either take the pizza as it is or get refund and ofcourse I had to go with refund.So Domino's does not allow people to order half vegan or choose however they want their pizzas. Surprisingly we have been buying pizza in the same store for a long time and have never had an issue when we requested normal cheese on vegan before but according to the lady manager on duty tonight 24.02.2023 we are not allowed to choose but just take it as given like we are getting it for free.Very disappointed in Domino's. However, looking on the brighter side, now I have to eat salad, guess its a blessing in duguise.Very poor customer service.Disappointed ex-customerUnfortunately I had to put one star as this site would not allow me to post until I press on the stars, I don't believe their service tonight deserves even a half star, if it was possible would give them minus 5 stars
Sundeep Rai
Used dominos nuneaton town for the food on my pre-wedding party. I called up a few days before, everything went smoothly. Great service, delivered on time and everybody loved the food. Fantastic.
Bought two 7 inch pizzas and a 7 inch garlic bread. Pizzas @ £2.99 and was charged £15.97. When queried the server said one of the pizzas was dearer than the other?
Craig Fieldhouse
Dominoes never dissappionts great food fast service
Paul Thornton
Food was tasty, hot and fairly quick - cooked to order and done in front of me. Place looked clean enough - nothing WRONG - but there was no real atmosphere to speak of - and staff while polite - did not engage in conversation - to the point - I felt - 'ignored'. Feels a little like I'm nit picking - but gotta say it how I see it!!!!
Sarah Thompson
Shocking service in the past month. Have cancelled my last 3 orders due to lack of delivery staff. My issue is that everytime this happens I'm calling over a week later to ask why my refund hasn't been processed. Its just happened again now. Money taken out my account, can't fulfill it and now wait 3 to 5 days for refund. Absolutely disgusting service. TheLast occasions this has happened. Avoid at all cost. S
Friendly serviceParking: Very busy
Pretty poor experience today. Ordered 4 pizzas and 5 sides. The food took over an hour to arrive which was 20 minutes after the app alerted me that the food was ready and out for delivery. When the order arrived, 3 of the sides were missing. In fairness after contacting them they sent out the missing items within 20 minutes. The food was not up to the usual standard though and looked as though the pizzas had been thrown together at speed. The pizzas were also very dry. Possibly from sitting on top of the oven for so long
Used to be great....Gone down hill, ordered for collection. Collected on time pizza was warm garlic bread cold, chicken combo cold and wedges cold .
Ordered a pizza through the app, but what a disaster!!!Watched the whole process on the tracking app, I live one and half miles from the store, from leaving the store to arriving at our house on a Sunday evening took nearly 25 minutes!!!! normally it’s 7-8 minutes, Pizza was Cold, would give zero stars if I could, not the first time either experiencing problems with this store
Absolutely disgusting!! Paid nearly £50 for our food to have it arrive like its been shaken up!! Called the store to be told they couldn't even find my order they had just sent to me so put me on hold for 10mins, now being told if you want a refund we need to come and collect all the food or you can wait another 30/40mins for new pizzas to be sent out?! Then you also won't get any money back for the inconvenience!! Not happy at all, customer service absolutely appalling.
I specially recommend this place for delicious pizza very good customer service ?
Orderd pizza took about 20 minutes for it to get here and the pizza guy just stood knocking on my gate he would not come to my house or door it was only because my security camera went off that I noticed him. Pizza and sides where cold So my friend ordered from Pizza Hut to see which is better and warmer
Phoned to order Piza and was told they can't take my order over the phone because of the area I live. I then made order online for a vegan pizza. Just fancied a vegan one as am not vegan. I phoned them asking if they could put normal cheese on my pizza, but was told that could not happen because its an allegyn, I explained that is how I wanted it and as a customer had the right to choose what cheese how I wanted my pizza and if they needed me to add extra money would pay incase normal cheese was more expensive.They request was denied and the manager refused to give me her name which I found very strange and unprofessional. The lady manager said I was wasting her time and gave me 2 choices either take the pizza as it is or get refund and ofcourse I had to go with refund.So Domino's does not allow people to order half vegan or choose however they want their pizzas. Surprisingly we have been buying pizza in the same store for a long time and have never had an issue when we requested normal cheese on vegan before but according to the lady manager on duty tonight 24.02.2023 we are not allowed to choose but just take it as given like we are getting it for free.Very disappointed in Domino's. However, looking on the brighter side, now I have to eat salad, guess its a blessing in duguise.Very poor customer service.Disappointed ex-customerUnfortunately I had to put one star as this site would not allow me to post until I press on the stars, I don't believe their service tonight deserves even a half star, if it was possible would give them minus 5 stars
Used dominos nuneaton town for the food on my pre-wedding party. I called up a few days before, everything went smoothly. Great service, delivered on time and everybody loved the food. Fantastic.
Ordered today.Very little cheese ?
Restaurantji Recommends
Same as any other Domino's nothing new!
Bought two 7 inch pizzas and a 7 inch garlic bread. Pizzas @ £2.99 and was charged £15.97. When queried the server said one of the pizzas was dearer than the other?
Dominoes never dissappionts great food fast service
Food was tasty, hot and fairly quick - cooked to order and done in front of me. Place looked clean enough - nothing WRONG - but there was no real atmosphere to speak of - and staff while polite - did not engage in conversation - to the point - I felt - 'ignored'. Feels a little like I'm nit picking - but gotta say it how I see it!!!!
Shocking service in the past month. Have cancelled my last 3 orders due to lack of delivery staff. My issue is that everytime this happens I'm calling over a week later to ask why my refund hasn't been processed. Its just happened again now. Money taken out my account, can't fulfill it and now wait 3 to 5 days for refund. Absolutely disgusting service. TheLast occasions this has happened. Avoid at all cost. S