Delicious food, always order from here and service is 10/10. They are very hospitable and have catered to all my needs.
Peter Knight
The best Indian Restaurant in Rugby. Very friendly staff.
ukzz4iroc
Love this place- best around!! In the 8 years I've eaten here (weekly!) I've probably only had 1 meal that wasn't over 8/10. Exceptional and 5 * rating on hygiene too!
GRAW T
good take away! little on the cold side, need to make sure online orders have more info on readiness timing
ProfessionalCritic44
So very disappointing! My god was so bright red, so strong it was overwhelming and not consistent with the same dishes I’ve had in any other Indian. I was unable to eat the dish so I had to ask them to make some change and add more cream for it to be edible. The 5 dishes we received were average and the quality was nothing like it was last time we visited. We were so disappointed as we’d taken family there so it was embarrassing. The other point to make is there was a service change added. Weirdly it was hidden on the bill in the middle and just had the descriptor as S/C. I had to ask what the charge was- apparently the menu stated there a service charge…. I didn’t see that. We were only a table of 5 so I was surprised. He offered to remove it, but it was the way it had been done that irked me. I paid it anyway. Won’t ever go back.
Malcolm Clarke
Three of us had an early dinner here on Thursday and, well I was honestly underwhelmed. Charged 80p for each pickle/dip accompanying the poppadoms, x6 chicken wings on the menu had become x3 but price was the same, Babu served us and it felt like he didn't want us there but whatever, had worse, had much better. My comment here Babu would be you are in the hospitality business, have a run at being hospitable!My friend asked if the meat was Halal, " we buy from cash and carry, it says Hala on the label. Makf that what you will". Was the response.I sincerely hope the take away / delivery side is on fire cos I won't be beating a path back there a d my friends were less than impressed.I couldn't eat the bahjees undercooked, oily and told Babu this. A drug of 5he shoulders said it all from his perspective. No discussion on how he could address my comments, the Biyrianni wasn't exactly hot either but I hope that this was an isolated issue and they were having a bad night.Listen, I can only tell you my experience and would encourage you to make your own minds up and try it for yourselves but don't say you weren't warned.Personally, I won't be going back so my research for consistent quality at restaurants continues.Malcolm ClarkeRugbyWarwickshireNovember 2023Wheelchair accessibility: It's upstairs so definitely not for you if you have any mobility challenges, no disabled wc either even if you do make it up the bell tower..
Mark Craig
OMG!!! I've had the best curry I've ever tasted. Chicken tikka in honey and mustard with pilau rice. I wish the place was nearer to where I live, as I'd have this every week if I could. Anyone who lives near or is visiting this place is very lucky. [And my friends enjoyed their meals too, along with the peaceful atmosphere and prompt, attentive service].
Dom
Ordered a takeaway on Sat 16th and ordered it for 8.15pm and arrived promptly but it has clearly been ready earlier. To top it all, a naan bread we paid for was missing. Disappointed.
Brysons23
We’ve been coming here for a while now and the food is excellent good value for money my husband loves the prawn achari and aloo gobi my go to dish is prawn rogan and the garlic fried rice is amazing. The staff are very friendly and approachable, with any requests.
Joshua J
Stunning food, amazing serviceAbsolutely love the food from here and usually order weekly for take away or sit in when with friends / family
Been using this establishment for years visiting friends ,the staff have changed and a older guy with glasses on is very rude in the middle of serving us stops and starts with some other customers,instead of dealing with the task in hand ,then on picking up takeaway and trying to make payment done the same again,so I jumped in and told him deal with one or the other ,the guy has NO CUSTOMER SKILLS whatsoever and will cost the business in the long run unless he is taught some skills ,and then the order was short of poppadoms, which will be pointed out on next visit
khal ali
Went here for a meal with friends so food was good service good but due to the time of night the restaurant was a little empty .but apart from that it was giid
Janeywaney1960
Yet again a lovely meal. Well presented and very tasty. Staff are always polite and helpful. They will explain the dishes if you are not sure what they are and will adjust the ingredients to your liking. Whether it’s a sit in meal or a takeaway it always tastes good! Well done again Cinnamon Lounge staff!
Harry Roberts
Consistently great food coupled with fantastic service.
R3844RTwilliamb
My self and my partner visited the restaurant with another couple on Saturday 15/4/23 and were left bitterly disappointed. After sitting down and ordering drinks we were looking forward to a pleasant evening. Things started to go wrong upon ordering our mains. A gentleman who appeared to be the manager came to take our order, he seemed very disinterested and annoyed by my request to make a mixed meat tikka masala, hotter. When our food arrived they had got my order wrong and given me a chicken tikka instead of the mixed meat tikka. I immediately informed the server but was quickly and impolitely told that I would have to wait 15 minutes for the correct curry. The manager was unapologetic and made it clear that changing my dish was of the upmost inconvenience to him. So I had to persevere with what I had so that I could have my meal with the rest of my party. After eating half the dish and feeling disappointed, we asked for the bill. After once again expressing my disappointment to the manager, I was reluctant to pay full price for my curry, and asked for this to be removed from the final bill. The manager told me that I should have raised my concerns at the time. I had done all of this so was not happy with this response. After raising this, the manager walked off without saying a word, and sent a waiter over to deal with us whilst he hid behind the bar. After paying, we left and said thank you to the staff. Although we were sent away with a charming dirty look from the manager. No apologies. No manners. No business from me in future.
Delicious food, always order from here and service is 10/10. They are very hospitable and have catered to all my needs.
The best Indian Restaurant in Rugby. Very friendly staff.
Love this place- best around!! In the 8 years I've eaten here (weekly!) I've probably only had 1 meal that wasn't over 8/10. Exceptional and 5 * rating on hygiene too!
good take away! little on the cold side, need to make sure online orders have more info on readiness timing
So very disappointing! My god was so bright red, so strong it was overwhelming and not consistent with the same dishes I’ve had in any other Indian. I was unable to eat the dish so I had to ask them to make some change and add more cream for it to be edible. The 5 dishes we received were average and the quality was nothing like it was last time we visited. We were so disappointed as we’d taken family there so it was embarrassing. The other point to make is there was a service change added. Weirdly it was hidden on the bill in the middle and just had the descriptor as S/C. I had to ask what the charge was- apparently the menu stated there a service charge…. I didn’t see that. We were only a table of 5 so I was surprised. He offered to remove it, but it was the way it had been done that irked me. I paid it anyway. Won’t ever go back.
Three of us had an early dinner here on Thursday and, well I was honestly underwhelmed. Charged 80p for each pickle/dip accompanying the poppadoms, x6 chicken wings on the menu had become x3 but price was the same, Babu served us and it felt like he didn't want us there but whatever, had worse, had much better. My comment here Babu would be you are in the hospitality business, have a run at being hospitable!My friend asked if the meat was Halal, " we buy from cash and carry, it says Hala on the label. Makf that what you will". Was the response.I sincerely hope the take away / delivery side is on fire cos I won't be beating a path back there a d my friends were less than impressed.I couldn't eat the bahjees undercooked, oily and told Babu this. A drug of 5he shoulders said it all from his perspective. No discussion on how he could address my comments, the Biyrianni wasn't exactly hot either but I hope that this was an isolated issue and they were having a bad night.Listen, I can only tell you my experience and would encourage you to make your own minds up and try it for yourselves but don't say you weren't warned.Personally, I won't be going back so my research for consistent quality at restaurants continues.Malcolm ClarkeRugbyWarwickshireNovember 2023Wheelchair accessibility: It's upstairs so definitely not for you if you have any mobility challenges, no disabled wc either even if you do make it up the bell tower..
OMG!!! I've had the best curry I've ever tasted. Chicken tikka in honey and mustard with pilau rice. I wish the place was nearer to where I live, as I'd have this every week if I could. Anyone who lives near or is visiting this place is very lucky. [And my friends enjoyed their meals too, along with the peaceful atmosphere and prompt, attentive service].
Ordered a takeaway on Sat 16th and ordered it for 8.15pm and arrived promptly but it has clearly been ready earlier. To top it all, a naan bread we paid for was missing. Disappointed.
We’ve been coming here for a while now and the food is excellent good value for money my husband loves the prawn achari and aloo gobi my go to dish is prawn rogan and the garlic fried rice is amazing. The staff are very friendly and approachable, with any requests.
Stunning food, amazing serviceAbsolutely love the food from here and usually order weekly for take away or sit in when with friends / family
Restaurantji Recommends
Been using this establishment for years visiting friends ,the staff have changed and a older guy with glasses on is very rude in the middle of serving us stops and starts with some other customers,instead of dealing with the task in hand ,then on picking up takeaway and trying to make payment done the same again,so I jumped in and told him deal with one or the other ,the guy has NO CUSTOMER SKILLS whatsoever and will cost the business in the long run unless he is taught some skills ,and then the order was short of poppadoms, which will be pointed out on next visit
Went here for a meal with friends so food was good service good but due to the time of night the restaurant was a little empty .but apart from that it was giid
Yet again a lovely meal. Well presented and very tasty. Staff are always polite and helpful. They will explain the dishes if you are not sure what they are and will adjust the ingredients to your liking. Whether it’s a sit in meal or a takeaway it always tastes good! Well done again Cinnamon Lounge staff!
Consistently great food coupled with fantastic service.
My self and my partner visited the restaurant with another couple on Saturday 15/4/23 and were left bitterly disappointed. After sitting down and ordering drinks we were looking forward to a pleasant evening. Things started to go wrong upon ordering our mains. A gentleman who appeared to be the manager came to take our order, he seemed very disinterested and annoyed by my request to make a mixed meat tikka masala, hotter. When our food arrived they had got my order wrong and given me a chicken tikka instead of the mixed meat tikka. I immediately informed the server but was quickly and impolitely told that I would have to wait 15 minutes for the correct curry. The manager was unapologetic and made it clear that changing my dish was of the upmost inconvenience to him. So I had to persevere with what I had so that I could have my meal with the rest of my party. After eating half the dish and feeling disappointed, we asked for the bill. After once again expressing my disappointment to the manager, I was reluctant to pay full price for my curry, and asked for this to be removed from the final bill. The manager told me that I should have raised my concerns at the time. I had done all of this so was not happy with this response. After raising this, the manager walked off without saying a word, and sent a waiter over to deal with us whilst he hid behind the bar. After paying, we left and said thank you to the staff. Although we were sent away with a charming dirty look from the manager. No apologies. No manners. No business from me in future.