KFC Birmingham - Old Hill

Halesowen Rd, Old Hill, Cradley Heath
01384 639142

Recent Reviews

Jamie Chadaj

Woman behind the counter was rude and actually tried to embarrass me, she then doubled down by telling me they don't do table service this early while delivering my food. I never ask for table service but on this occasion I wasn't given the option to collect when ordering, and if you don't do it, why was it forced on me or even an option when using the instore ordering software. This was going to be my only complaint but the chicken strips were also sub par, extremely light on batter. First bad experience at KFC, thank god this isn't my local KFC. I ordered to eat in but felt so uncomfortable I left to eat in my car.

brandon bingham

Normally come here everyweek but went yesterday and i stood waiting at the tills to order my food the guy who was taking orders took the orders of 2 people then went to make drinks then left me waiting for 15 min ended up walking out as he saw me standing there but still wouldn't take my order normally the staff are 10/10 here but just that one person who letting the team down shame

Remote Controller

I needed help with my order and how to use my app.Tracy came over to help me. She was amazing and so friendly!!! She made me feel so welcome. I normally get stressed ordering on the order screen aspecily and she was great and showed me how to do it. She brought our food over and reminded us to play on the app for prizes. She was great and really made me smile!

Craig Jones

Tables are

Richard Smith

nice chickenaverage serviceno

Andrew Chambers

Alot better than the on in stsfford nice food prompt service and food was good

Jayne Stevens

Absolutely disgusting food. Ordered via uber. Food was cold chicken was horrible the seasoned fries were cold and soggy the worst 46.00 ever spent never ever

Razor

I have ordered multiple times and my orders been wrong they need to do their jobs

Michael Turner

Every time i use the place they always get the food wrong and missing

Laura Morton

We visited this restaurant peak time on a Saturday evening and Ta'Lisha couldn't do enough to help with ordering and offers etc using the KFC app to get the best deal. Ta'Lisha is a credit to this company and if only everyone had her patience with customers as she does it would always be a pleasure anywhere you went. The food was really tasty and the only reason I haven't given 5 stars is because the chips weren't the freshest and were made up of very small bits, but on the whole it was an enjoyable experience and very tasty chicken.

Trek66327223989

Went through the drive through ordered 6piese bucket 4 fries £13.99. Comes to something when the fries were better than the dry 5 LEGS of chicken and 1 Thigh. Old Hill Kentucky you are the worst. Expensive crap.

Kerry Chambers

Worst meal. Chips were stale and warmed up. The bun was thrown together. Never go there again.

Alan Cash

Only 2 ordering screens so on busy days it's slow. Like all kfcs you are ignored when standing at counter.

Pete Clarke

I can only score 3 for the atmosphere as it was take away.All in all very

Liam Gardiner

Ordered through the KFC app was missing a large bottle of pop contact to the customer service team and was told to call the number instead. Poor customer service from the very start of the food was disgusting and an edible soggy and cold definitely wasn’t worth a single penny that we paid nearly all of it went to the bin. Just avoid this place, we have been feeling a bit funny the next day and there is definitely this place that has caused it. It’s definitely not safe just avoid

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