Avoid this store.The customer service is disgusting.They do not honour deals on the app even after you pay for your order.See other reviews and you can tell its a badly managed store.
Bushra Ahmad
No halal options
G S
They advertise a 50% off deal through the app but can't select delivery or collection. Waste of time.Even when you can place an order, the consistency is getting very bad. Cheese uncooked sometimes, topping incorrect. Long delivery times in some cases. Definitely not what I used be.
Caitlin Smith
This is only the second time I have ordered Dominos from this specific store, and this is the worst experience I have ever had with Dominos:1. The pizza arrived ice cold both the first time I ordered from here and the second time.2. The driver informed me that he could not come to my door (I've recently had surgery) because I live in an apartment and that it is policy that I collect the pizza from him outside of my apartment. Is this true because I have googled it as much as possible and I can't find this policy. I also asked the manager of the store and he said that it is policy but I need another opinion because I do not trust this manager for the following reason:3. My order today is a Veggie Supreme, I bit into and proceeded to find chunks of chicken in my pizza, I called the store and the manager said "we experience cross contamination" as though it is to be expected and not a health hazard. I have been vegetarian since 2014.I'm going to be honest I have been ordering Dominos for years and this specific order as well and I have never experienced anything like this until I moved to solihull and started ordering from this store.Update: I did receive compensation for my next order, I now need to order all the way from Shirley if I bother to use this compensation.
Dannielle Salisbury
Me and my partner had sickness all night after ordering a pizza and sharing it, we had both eaten separately during the day.
Kashif Husain
Very competent. Ordered for pick up and all went smoothly.
Munir Abu
Cold and dry pizza... Customer service is awful. Dominos asked for a feedback which I gave. That was it for me. They emailed me back with this:For me to investigate your concern please can you provide me with the following information:Your order number.If was delivery then Full delivery address including the contact number provided,Did you call the store directly, if so, they would have resolved your concern.Photographic evidence of the pizzas for training and monitoring purposes.Brilliant!!
Shoaib Shoaib
I went to get pizza from here. Food is OK and some staff,, but a couple of staff are very rude and unprofessional. Two girls busy on their phones instead of doing their job and manager ( chubby white guy don't know his name) very rude and unprofessional with customers and staff.He seriously lacks people skills.
SoggyToast
I went to get pizza from here. Food is OK and some staff,, but a couple of staff are very rude and unprofessional. Two girls busy on their phones instead of doing their job and manager ( chubby white guy don't know his name) very rude and unprofessional with customers and staff.He seriously lacks people skills.
M. O
Pizza's are very nice and the delivery was also within the specified time. On one occasion the base of the pizza was not sliced all the way to the ends and not cut properly so had to tear the base apart but ordered a few times and they are usually very nice.
Ordered a click and collect pizza and arrived on time to collect tenfold I had to wait 15 or so minutes as it wasn't ready, even though the collection screen was showing my order should have been ready
Kassik Kolo
My order was incorrect and the cookies were raw, asked them to contact but no one did it. Very poor service not recommending
MALIK SSS
YUMMY ?
Sanath Kumar
I got the delivery on time, pizza was average. Nothing exceptional
g b
Poorly run branch, they never honour any of the dominos promotions. Get orders wrong all the time. Rude customer service with Brocken English. Avoid this branch at all costs and use any other dominos franchise.The manager told me to go F myself. Avoid this place at all costs.
Avoid this store.The customer service is disgusting.They do not honour deals on the app even after you pay for your order.See other reviews and you can tell its a badly managed store.
No halal options
They advertise a 50% off deal through the app but can't select delivery or collection. Waste of time.Even when you can place an order, the consistency is getting very bad. Cheese uncooked sometimes, topping incorrect. Long delivery times in some cases. Definitely not what I used be.
This is only the second time I have ordered Dominos from this specific store, and this is the worst experience I have ever had with Dominos:1. The pizza arrived ice cold both the first time I ordered from here and the second time.2. The driver informed me that he could not come to my door (I've recently had surgery) because I live in an apartment and that it is policy that I collect the pizza from him outside of my apartment. Is this true because I have googled it as much as possible and I can't find this policy. I also asked the manager of the store and he said that it is policy but I need another opinion because I do not trust this manager for the following reason:3. My order today is a Veggie Supreme, I bit into and proceeded to find chunks of chicken in my pizza, I called the store and the manager said "we experience cross contamination" as though it is to be expected and not a health hazard. I have been vegetarian since 2014.I'm going to be honest I have been ordering Dominos for years and this specific order as well and I have never experienced anything like this until I moved to solihull and started ordering from this store.Update: I did receive compensation for my next order, I now need to order all the way from Shirley if I bother to use this compensation.
Me and my partner had sickness all night after ordering a pizza and sharing it, we had both eaten separately during the day.
Very competent. Ordered for pick up and all went smoothly.
Cold and dry pizza... Customer service is awful. Dominos asked for a feedback which I gave. That was it for me. They emailed me back with this:For me to investigate your concern please can you provide me with the following information:Your order number.If was delivery then Full delivery address including the contact number provided,Did you call the store directly, if so, they would have resolved your concern.Photographic evidence of the pizzas for training and monitoring purposes.Brilliant!!
I went to get pizza from here. Food is OK and some staff,, but a couple of staff are very rude and unprofessional. Two girls busy on their phones instead of doing their job and manager ( chubby white guy don't know his name) very rude and unprofessional with customers and staff.He seriously lacks people skills.
I went to get pizza from here. Food is OK and some staff,, but a couple of staff are very rude and unprofessional. Two girls busy on their phones instead of doing their job and manager ( chubby white guy don't know his name) very rude and unprofessional with customers and staff.He seriously lacks people skills.
Pizza's are very nice and the delivery was also within the specified time. On one occasion the base of the pizza was not sliced all the way to the ends and not cut properly so had to tear the base apart but ordered a few times and they are usually very nice.
Restaurantji Recommends
Ordered a click and collect pizza and arrived on time to collect tenfold I had to wait 15 or so minutes as it wasn't ready, even though the collection screen was showing my order should have been ready
My order was incorrect and the cookies were raw, asked them to contact but no one did it. Very poor service not recommending
YUMMY ?
I got the delivery on time, pizza was average. Nothing exceptional
Poorly run branch, they never honour any of the dominos promotions. Get orders wrong all the time. Rude customer service with Brocken English. Avoid this branch at all costs and use any other dominos franchise.The manager told me to go F myself. Avoid this place at all costs.