Very disappointed. Hardly no cheese, sauce or toppings on my pizza. I feel robbed. Wasn’t very nice at all.
UKDread
Great pizza, fast service, good
Georgia Dayman
Ordered the Philly cheesesteak pizza and piri piri chicken bites, pizza was delicious, one of the best I’ve had, chicken was lovely, was delivered within 20 minutes of ordering, staff were lovely on the phone, very
Khush Chetan
Ordered the day before for Tudor Grange Academy St James school summer fair. Delivery on time, great staff and Manager in the shop, lovely Pizzas everyone enjoyedThank you very much.
Thefoodiefrombrum
Great quick service, food still fresh when it arrived home.. everyone enjoyed it, and finished everything up right away. Definitely go back soon!
Ecclesia Andune
Ordered the wrong thing, but they very kindly altered the order by cooking a fresh pizza free of charge!
Haroon Khan
We ordered a large pizza for £7.99 collection. No cheese in the centre of the pizza. I know it's a deal but atleast they can put the cheese in it. Pizza taste nice but with proper cheese would have been a delicious treat.
Lynn Allwood
We ordered 30 pizzas and 30 portions of potato tots for delivery for on sons 21st birthday party. We dealt with Lalit at Shirley Branch and right from first contact he and the staff there were fabulous. Order was taken without issue, even helped us work out how many portions to order. Contact from store all the way from order to delivery was fabulous!! Food was all delivered in time, was all hot and very tasty. Delivery driver wad lovely and help us carry all the food from the van to the venue. Thanks guys you were amazing. 100% recommend xVegetarian options: We had a number of vegetarian guests and Lalit helped us to choose the best options for theseParking: Parked right outside store
aanchal aggarwal
Yesterday, I had an unpleasant experience with my order. I placed it at 7:24 pm, but it was delivered at 9:15 pm. Concerned about the delay, I contacted the store to inquire about the reason, and they informed me that there had been an issue with the oven. I then requested the cancellation of my order and a refund. Unfortunately, the store staff admitted to not knowing how to cancel orders either online or in-store. Eventually, I managed to obtain the manager's contact information from a person at the store. The manager assured me that I would receive a full refund and that they would provide me with further updates. However, I have yet to receive any communication from them, leaving me disappointed with the lack of customer support. It would greatly benefit your team to be knowledgeable about order cancellations and guide your customers accordingly.
vijay kumar
incredible veg and non vegetarian topping, delicious pizza base with an amazing customer service.
Would give zero if there was an option. Ordered two pizzas last night both specifically with no onion. Went for collection as a better deal, when we got it home both covered in onion. Called the store to be told we would need to speak to the manager, he came to the phone and after going through the order agreed to remake them. He asked if we could collect. When I said we had already done that once and it was not our fault he said it was the only option. We went to collect the replacement, not a sorry, offer of a free bottle of pop, nothing! When we said we were out of pocket for their error, they were not bothered. To top it off, has to be one of the worse tasting pizzas I have ever tasted. Wont be using again. Do yourself a favour and use pizzahut instead.
Paige Bowden
Ordered via Deliveroo (but papa johns use their own drivers) at 23:15 with expected arrival time of 23:40 I waited until midnight and no order had shown up and there was no way to contact the restaurant as they weren’t answering the phone. I went to bed assuming the order had been cancelled. They attempted delivery at 01:35am, by which time I was fast asleep. The driver lied to Deliveroo that the order was delivered despite the fact it was not delivered at all and they refused to refund me. AVOID AVOID AVOID.
Scott Wills
Absolutely awful! Placed order, waited 1hr 45mins before it turned up.
They sent a small pizza. But gave us a free small bottle of coke.
AVOID AT ALL COSTS!
Mr J05H1
Mr Lalit Kumar is a top guy who makes a great pizza. ?
Kyle Fulford
Hands down best pizza in Shirley!Order there daily
Very disappointed. Hardly no cheese, sauce or toppings on my pizza. I feel robbed. Wasn’t very nice at all.
Great pizza, fast service, good
Ordered the Philly cheesesteak pizza and piri piri chicken bites, pizza was delicious, one of the best I’ve had, chicken was lovely, was delivered within 20 minutes of ordering, staff were lovely on the phone, very
Ordered the day before for Tudor Grange Academy St James school summer fair. Delivery on time, great staff and Manager in the shop, lovely Pizzas everyone enjoyedThank you very much.
Great quick service, food still fresh when it arrived home.. everyone enjoyed it, and finished everything up right away. Definitely go back soon!
Ordered the wrong thing, but they very kindly altered the order by cooking a fresh pizza free of charge!
We ordered a large pizza for £7.99 collection. No cheese in the centre of the pizza. I know it's a deal but atleast they can put the cheese in it. Pizza taste nice but with proper cheese would have been a delicious treat.
We ordered 30 pizzas and 30 portions of potato tots for delivery for on sons 21st birthday party. We dealt with Lalit at Shirley Branch and right from first contact he and the staff there were fabulous. Order was taken without issue, even helped us work out how many portions to order. Contact from store all the way from order to delivery was fabulous!! Food was all delivered in time, was all hot and very tasty. Delivery driver wad lovely and help us carry all the food from the van to the venue. Thanks guys you were amazing. 100% recommend xVegetarian options: We had a number of vegetarian guests and Lalit helped us to choose the best options for theseParking: Parked right outside store
Yesterday, I had an unpleasant experience with my order. I placed it at 7:24 pm, but it was delivered at 9:15 pm. Concerned about the delay, I contacted the store to inquire about the reason, and they informed me that there had been an issue with the oven. I then requested the cancellation of my order and a refund. Unfortunately, the store staff admitted to not knowing how to cancel orders either online or in-store. Eventually, I managed to obtain the manager's contact information from a person at the store. The manager assured me that I would receive a full refund and that they would provide me with further updates. However, I have yet to receive any communication from them, leaving me disappointed with the lack of customer support. It would greatly benefit your team to be knowledgeable about order cancellations and guide your customers accordingly.
incredible veg and non vegetarian topping, delicious pizza base with an amazing customer service.
Restaurantji Recommends
Would give zero if there was an option. Ordered two pizzas last night both specifically with no onion. Went for collection as a better deal, when we got it home both covered in onion. Called the store to be told we would need to speak to the manager, he came to the phone and after going through the order agreed to remake them. He asked if we could collect. When I said we had already done that once and it was not our fault he said it was the only option. We went to collect the replacement, not a sorry, offer of a free bottle of pop, nothing! When we said we were out of pocket for their error, they were not bothered. To top it off, has to be one of the worse tasting pizzas I have ever tasted. Wont be using again. Do yourself a favour and use pizzahut instead.
Ordered via Deliveroo (but papa johns use their own drivers) at 23:15 with expected arrival time of 23:40 I waited until midnight and no order had shown up and there was no way to contact the restaurant as they weren’t answering the phone. I went to bed assuming the order had been cancelled. They attempted delivery at 01:35am, by which time I was fast asleep. The driver lied to Deliveroo that the order was delivered despite the fact it was not delivered at all and they refused to refund me. AVOID AVOID AVOID.
Absolutely awful! Placed order, waited 1hr 45mins before it turned up. They sent a small pizza. But gave us a free small bottle of coke. AVOID AT ALL COSTS!
Mr Lalit Kumar is a top guy who makes a great pizza. ?
Hands down best pizza in Shirley!Order there daily