Hetal was cheerful and friendly in her service. Made our day!
Urvi Jatia
my cashier, Hetal, was lovely and asked me my particular preferences for my drink as i was ordering. i dont order from starbucks often so this was helpful as i didn’t know which specifications i needed for the drink.
fatima jivraj
Nice server - Ila
Sophie C
Good food and quick service before a flight! Thanks to Ila who was very
Kaella Lawson
Hetal was great, she forgot to put my blue light card discount through so called me back, gave me a refund and then put it through again with the discount. It was very busy and it could easily have been ignored but she chose to not let that happen :)
Noelle Quinn
Gabriel served me at a very busy Gatwick. He was smiling, friendly and funny. Made a hectic day nicer.
Berta Ciechanowska
Meeting such a positive person like Gabi in the morning is a great happiness. the coffee was delicious ?
Shhh
Ila is soo helpful and lovely - thank you for helping me and my little boys this morning!
Belinda Lloyd
Hetal was very lovely and helpful despite it being so early in the morning this did not effect her mood, thank you Hetal!
I bought a bottle of orange juice. When I got to the counter it was more than I was expecting (4.30 instead of 2.90). I was told the price on the shelf was for a different size. Not only was there no label for the larger size, there were also none of the smaller bottles, nor was there any space for them on the shelf where they might have been previously. The label for the non-existen smaller bottles was on the right side of the shelf, and the large bottles took up around a quarter of the shelf, going right up to the end and stacked deep too. For some reason, the lady serving me chose not to remove the misleading label even after having the problem pointed out to her. The only indication that the label was not for what was on the shelf was "250ml" written in the most miniscule writing imaginable. I regret not taking a picture of it. Many people would not be able to read this at all. I myself, being 31 and with perfect eyesight, had to lean closer to read it than I had to in order to pick up the bottle.Someone buying this as part of a larger order would probably not realise they had been charged more than they were expecting.
Hassan Ibrahim
Extremely substandard behaviour from the manager. No clear indication of landside and airside two different stores. The app only showed airside or whatever- so unable pick up the ordered item. The manager could have stopped making coffee elsewhere and could have helped in getting the coffee but instead was very rude and educated me while I was fasting in the Ramadan. Utterly disgraceful service.
Kristófer Örvar
After waking up at 4 a.m for our flight home a butter crossant and a hot cup of caffe latte hit the spot, our barista ila gave us great service and was really
Hetal was cheerful and friendly in her service. Made our day!
my cashier, Hetal, was lovely and asked me my particular preferences for my drink as i was ordering. i dont order from starbucks often so this was helpful as i didn’t know which specifications i needed for the drink.
Nice server - Ila
Good food and quick service before a flight! Thanks to Ila who was very
Hetal was great, she forgot to put my blue light card discount through so called me back, gave me a refund and then put it through again with the discount. It was very busy and it could easily have been ignored but she chose to not let that happen :)
Gabriel served me at a very busy Gatwick. He was smiling, friendly and funny. Made a hectic day nicer.
Meeting such a positive person like Gabi in the morning is a great happiness. the coffee was delicious ?
Ila is soo helpful and lovely - thank you for helping me and my little boys this morning!
Hetal was very lovely and helpful despite it being so early in the morning this did not effect her mood, thank you Hetal!
Hetal was amazing! Great customer service
Restaurantji Recommends
Ila was helpful when we were ordering.
We were served by Ila, a very friendly
I bought a bottle of orange juice. When I got to the counter it was more than I was expecting (4.30 instead of 2.90). I was told the price on the shelf was for a different size. Not only was there no label for the larger size, there were also none of the smaller bottles, nor was there any space for them on the shelf where they might have been previously. The label for the non-existen smaller bottles was on the right side of the shelf, and the large bottles took up around a quarter of the shelf, going right up to the end and stacked deep too. For some reason, the lady serving me chose not to remove the misleading label even after having the problem pointed out to her. The only indication that the label was not for what was on the shelf was "250ml" written in the most miniscule writing imaginable. I regret not taking a picture of it. Many people would not be able to read this at all. I myself, being 31 and with perfect eyesight, had to lean closer to read it than I had to in order to pick up the bottle.Someone buying this as part of a larger order would probably not realise they had been charged more than they were expecting.
Extremely substandard behaviour from the manager. No clear indication of landside and airside two different stores. The app only showed airside or whatever- so unable pick up the ordered item. The manager could have stopped making coffee elsewhere and could have helped in getting the coffee but instead was very rude and educated me while I was fasting in the Ramadan. Utterly disgraceful service.
After waking up at 4 a.m for our flight home a butter crossant and a hot cup of caffe latte hit the spot, our barista ila gave us great service and was really