Food is delicious, but they need to get rid of the unprofessional, impolite, no smiles, bad attitude 2 Rottweilers at the tills! Sorry! You will instantly know who it is when you go in! Been many times now and when they are working it’s a huge OH NO, got to deal with these 2 again!
Mohammed Ahmed
Food is of high quality here always fresh and tasty. Pricing very reasonable too. Only small criticism would be staff always come across
Jennifer Peers
Nice food it was very quiet and staff seemed
Eniola Adegboyega (ENIGOLD)
I absolutely loved it here ❤️ would visit again ?
Mark Lawrence
Nice tasty burgers, not over priced at around £10 for a decent double burger with fries and a soft drink. Service not the best, but not terrible either.
Gavin CLAPHAM
Dreadful atmosphereMiserable staff on their phone never smile they look like they can’t be bothered serving you but the food is
Awais Butt
Bradfords Best Burger Place. Thanking Alice for her brilliant customer service.
parm
Got take out, burgers very small for the price, five guys probably the same price and burgers much
Priyanshi Singh
Food is good but I must say staff and service is very bad. They behaved so unprofessional and weird it really making customers so uncomfortable.They don’t welcome customers and I never seen any smile on their face . I think just tell them to be more professional.
Suleman Yusuf Adam
Food was nice, the burger has good flavour however I think they’ve got the spice level on the Tennessee burger wrong as it’s very hot.It’s very expensive though for what it is, and charging almost £6 for a milkshake is ludicrous!
Thanks to Alise, for helping with our issues and dealing with them in a respectful and very fair
Jake Kelly
Came in with my partner to a empty restaurant which is fine but the place was silent no music no atmosphere walked to the till was met by the most miserable and unwelcoming staff ever it almost felt like we was a inconvenience been there to them because they had to get off their phones he taken our order with such unintrest it was almost uncomfortable we then sat in a silent restaurant with every staff member just sat on their phones or looking miserable and almost angry they have to work the food was OK not as good as the leeds branches will likely just go there in future as this place just made us wanna rush our meals and go!
Alisha Zaman
Absolutely appalling. I ordered food on Uber eats; food never arrived. I called Frankies to speak to the manager. The girl who picked up the phone was very rude and unhelpful. All she kept saying is ‘get in touch with Ubereats’. When I asked to speak to a manager, she then passed it to a colleague not a manager; and I could hear her speaking very rudely about myself. Horrible customer service! The Uber driver name was Naveed for future purposes if anyone comes across when ordering on Ubereats.
Sim Ahmed
I always order the spicy chicken fillet burger meal. It's really good and they are consistent. They have good fries and sauces. I did try the wings but they were a let down as they were badly burnt. I had them at the leeds frankster's, it was really good there.
Janphen Matarak
I ordered food in store, only to find out that a meal was missing. Called back the shop and only told they could not deliver the food. Then called back again 1 minute after to ask for refund instead of the food and told it was not possible.Food was missing and couldn’t get refund for food that I didn’t get.Got hang up by “supervisor” No response from fb page admin.Overall bad experience and pretty getting rob at this point.
Food is delicious, but they need to get rid of the unprofessional, impolite, no smiles, bad attitude 2 Rottweilers at the tills! Sorry! You will instantly know who it is when you go in! Been many times now and when they are working it’s a huge OH NO, got to deal with these 2 again!
Food is of high quality here always fresh and tasty. Pricing very reasonable too. Only small criticism would be staff always come across
Nice food it was very quiet and staff seemed
I absolutely loved it here ❤️ would visit again ?
Nice tasty burgers, not over priced at around £10 for a decent double burger with fries and a soft drink. Service not the best, but not terrible either.
Dreadful atmosphereMiserable staff on their phone never smile they look like they can’t be bothered serving you but the food is
Bradfords Best Burger Place. Thanking Alice for her brilliant customer service.
Got take out, burgers very small for the price, five guys probably the same price and burgers much
Food is good but I must say staff and service is very bad. They behaved so unprofessional and weird it really making customers so uncomfortable.They don’t welcome customers and I never seen any smile on their face . I think just tell them to be more professional.
Food was nice, the burger has good flavour however I think they’ve got the spice level on the Tennessee burger wrong as it’s very hot.It’s very expensive though for what it is, and charging almost £6 for a milkshake is ludicrous!
Restaurantji Recommends
Thanks to Alise, for helping with our issues and dealing with them in a respectful and very fair
Came in with my partner to a empty restaurant which is fine but the place was silent no music no atmosphere walked to the till was met by the most miserable and unwelcoming staff ever it almost felt like we was a inconvenience been there to them because they had to get off their phones he taken our order with such unintrest it was almost uncomfortable we then sat in a silent restaurant with every staff member just sat on their phones or looking miserable and almost angry they have to work the food was OK not as good as the leeds branches will likely just go there in future as this place just made us wanna rush our meals and go!
Absolutely appalling. I ordered food on Uber eats; food never arrived. I called Frankies to speak to the manager. The girl who picked up the phone was very rude and unhelpful. All she kept saying is ‘get in touch with Ubereats’. When I asked to speak to a manager, she then passed it to a colleague not a manager; and I could hear her speaking very rudely about myself. Horrible customer service! The Uber driver name was Naveed for future purposes if anyone comes across when ordering on Ubereats.
I always order the spicy chicken fillet burger meal. It's really good and they are consistent. They have good fries and sauces. I did try the wings but they were a let down as they were badly burnt. I had them at the leeds frankster's, it was really good there.
I ordered food in store, only to find out that a meal was missing. Called back the shop and only told they could not deliver the food. Then called back again 1 minute after to ask for refund instead of the food and told it was not possible.Food was missing and couldn’t get refund for food that I didn’t get.Got hang up by “supervisor” No response from fb page admin.Overall bad experience and pretty getting rob at this point.