Stayed the night after a fashion show at the Kings Hall. Clean room, clean bedding and towels. Friendly and helpful staff. Had our breakfast which didn't disappoint. Also got a good selection of beers.
Clare Streets
My daughter and I stayed here Tue 12/3 beautiful room, very clean plenty of space superking bed, staff Emma & Lizzy were fantastic hosts, lost a point as the chef turned up 2 hours late for work on Wed so we had to wait for our breakfast, otherwise wonderful place to stay right in the middle of Ilkley so you could walk everywhere you wanted to go.
Andy Thornton
Called in after a walk around the river. We were immediately made welcome with friendly and helpful staff, particularly Emma the manager, we didn’t eat but the food arriving around us looked delicious! We will be back soon to try the food.
Mary Bowler
Great food pleasant staffEnjoyabl
Keith Rogers
Amazing visit, staff were friendly and attentive service was fast and efficient. Will definitely
Barry Jeffery
Great place to catch up with friends over a pint. Good food. Good staff. Can't fault it.
aidan foley
Great pub with brilliant atmosphere and welcoming staff. Emma the deputy manager is especially accommodating. Great place to watch the rugby along with excellent beer and food. Definitely will be back
Paul Needham
Very quiet when we called in for lunch. Staff were friendly.Food was alright.
Stephen Muir
Stopped in on a Saturday afternoon wander around Ilkley's pubs. We had already been to a couple of pubs prior and were working upto food...Unfortunately the initial atmosphere when coming in the front door was not encouraging. Seemed like a couple of tables set up for football match day and a few pints in - were a bit rowdy and swearing. To be expected when TV's are on in the bar area i guess.In any case we moved towards the bar and one of the chaps in the loud group spotted us; and proceeded to race to the bar to get their round in first (still half a pint in hand). He obviously knew the staff and got into a full conversation whilst doing so. So we waited....But as the conversation progressed and no comment, service or acknowledgement from the bar manager - the tirade of language from the table in question continued. We were unlucky, the barrel ran dry and the manager ran off to swap barrels, but again - we were still not acknowledged. We waited...At this point - we chatted amongst ourselves and decided that other pubs in the area maybe more welcoming to our custom.... so we left. As pubs struggle these days - its heart breaking to experience this level of failing in basic customer service.
Robert Mason
Called on a quiet Friday lunch time. A good choice of local ales. Myself and partner ordered Pies which were ok. A small portion of mash and a few peas accompanied. Nothing special. The girl behind the bar was excellent. Hardworking, smiley and very pleasant, an asset to the pub.
Nice pub to watch the rugby in. 3 local ales on during our visit.2 x Ilkley, 1 SaltaireAll on form.Town centre pub vibe, but busy and friendly. Lots of room out back of its warm. Plus a barn for over flow where we watched the rugby.
Ian Mackie
Had to travel up to Ilkley a couple of times for work this week. So stayed here for a couple of nights. What a great place the rooms are spacious and if you want a good nights sleep the beds are so comfortable. The staff are friendly and ready to help. A great selection of beers and my fav Hazy jane on tap. Thankyou to all the staff for the warm welcome. Hope to be back soon.
BeckyB007
We stayed overnight at the Black Hat as it was centrally located and had good reviews and good value. The standard of the room exceeded our expectations of a pub accomodation in terms of being modern, quality finish, warm and quiet and we slept really well. Pub landlord Tony and staff were welcoming, including resident pub dog Frodo. Great generous breakfast that set us up for the day. Definitely would book here again and recommend as top marks for anyone looking for place to stay in Ilkley.
Yorkshire Rosy
We just had a fantastic Sunday roast at the Black Hat. It was the best Sunday roast I've had in a long time. Delicious food and very friendly service. Thank you, we will be back!
Charlotte H
We have just returned from an excellent overnight stay, I can’t recommend this place enough the room was spotless and the staff went above and beyond to support us with a quick turnaround for a wedding. They were so friendly and helpful, making our stay an enjoyable experience. Many thanks ?
Stayed the night after a fashion show at the Kings Hall. Clean room, clean bedding and towels. Friendly and helpful staff. Had our breakfast which didn't disappoint. Also got a good selection of beers.
My daughter and I stayed here Tue 12/3 beautiful room, very clean plenty of space superking bed, staff Emma & Lizzy were fantastic hosts, lost a point as the chef turned up 2 hours late for work on Wed so we had to wait for our breakfast, otherwise wonderful place to stay right in the middle of Ilkley so you could walk everywhere you wanted to go.
Called in after a walk around the river. We were immediately made welcome with friendly and helpful staff, particularly Emma the manager, we didn’t eat but the food arriving around us looked delicious! We will be back soon to try the food.
Great food pleasant staffEnjoyabl
Amazing visit, staff were friendly and attentive service was fast and efficient. Will definitely
Great place to catch up with friends over a pint. Good food. Good staff. Can't fault it.
Great pub with brilliant atmosphere and welcoming staff. Emma the deputy manager is especially accommodating. Great place to watch the rugby along with excellent beer and food. Definitely will be back
Very quiet when we called in for lunch. Staff were friendly.Food was alright.
Stopped in on a Saturday afternoon wander around Ilkley's pubs. We had already been to a couple of pubs prior and were working upto food...Unfortunately the initial atmosphere when coming in the front door was not encouraging. Seemed like a couple of tables set up for football match day and a few pints in - were a bit rowdy and swearing. To be expected when TV's are on in the bar area i guess.In any case we moved towards the bar and one of the chaps in the loud group spotted us; and proceeded to race to the bar to get their round in first (still half a pint in hand). He obviously knew the staff and got into a full conversation whilst doing so. So we waited....But as the conversation progressed and no comment, service or acknowledgement from the bar manager - the tirade of language from the table in question continued. We were unlucky, the barrel ran dry and the manager ran off to swap barrels, but again - we were still not acknowledged. We waited...At this point - we chatted amongst ourselves and decided that other pubs in the area maybe more welcoming to our custom.... so we left. As pubs struggle these days - its heart breaking to experience this level of failing in basic customer service.
Called on a quiet Friday lunch time. A good choice of local ales. Myself and partner ordered Pies which were ok. A small portion of mash and a few peas accompanied. Nothing special. The girl behind the bar was excellent. Hardworking, smiley and very pleasant, an asset to the pub.
Restaurantji Recommends
Nice pub to watch the rugby in. 3 local ales on during our visit.2 x Ilkley, 1 SaltaireAll on form.Town centre pub vibe, but busy and friendly. Lots of room out back of its warm. Plus a barn for over flow where we watched the rugby.
Had to travel up to Ilkley a couple of times for work this week. So stayed here for a couple of nights. What a great place the rooms are spacious and if you want a good nights sleep the beds are so comfortable. The staff are friendly and ready to help. A great selection of beers and my fav Hazy jane on tap. Thankyou to all the staff for the warm welcome. Hope to be back soon.
We stayed overnight at the Black Hat as it was centrally located and had good reviews and good value. The standard of the room exceeded our expectations of a pub accomodation in terms of being modern, quality finish, warm and quiet and we slept really well. Pub landlord Tony and staff were welcoming, including resident pub dog Frodo. Great generous breakfast that set us up for the day. Definitely would book here again and recommend as top marks for anyone looking for place to stay in Ilkley.
We just had a fantastic Sunday roast at the Black Hat. It was the best Sunday roast I've had in a long time. Delicious food and very friendly service. Thank you, we will be back!
We have just returned from an excellent overnight stay, I can’t recommend this place enough the room was spotless and the staff went above and beyond to support us with a quick turnaround for a wedding. They were so friendly and helpful, making our stay an enjoyable experience. Many thanks ?