Perfectly reasonable supermarket cafe. Friendly welcome, good service. Food arrived in decent time and was well presented. Yes, there are things I could quibble about but at £6.50 for a decent brekkie, I’m not complaining at all! The water dispenser was a nice feature - free filtered and chilled water.Plenty of space, level access. Vegan and GF choicesWheelchair accessibility: Level access, plenty of spaceDietary restrictions: Vegan and GF options
Sue Johnson
Terrible, slow service, got drinks, there were no teaspoons, waited 30 mins for a breakfast which came cold in a bowl as no clean plates, also then had to wait as no clean cutlery, coffee was luke warm.
Martyna Miodońska
We ordered iced coffee and after paying The man said that they don't have iced coffee. We lost our money.
Patrick Worthington
Ordered online. Said driver was there was 4p minutes. Food never arrived. Contact number said to go online. No way of contacting online. Shouldn't be allowed to be on justeat!
EllenH7456
My experience today was shocking.Over half an hour for something so simple. 32 minutes my food took to come out. A man who had only just come in and ordered his food who was next behind us got his meal which was the same as ours had his food within 5 of ordering. How come it works like that?Now I work in hospitality and catering myself.. this was a shambles. There was an older lady who was huffing at puffing at everybody. I even heard her say ‘where are those lady’s who ordered these lattes’ an other lady answered ‘ sat down over there’ then the misserable lady said ‘ we’ll best get there ar** over here then’Utter disrespect and horrible service.
Cj0304
My experience today was shocking.Over half an hour for something so simple. 32 minutes my food took to come out. A man who had only just come in and ordered his food who was next behind us got his meal which was the same as ours had his food within 5 of ordering. How come it works like that?Now I work in hospitality and catering myself.. this was a shambles. There was an older lady who was huffing at puffing at everybody. I even heard her say ‘where are those lady’s who ordered these lattes’ an other lady answered ‘ sat down over there’ then the misserable lady said ‘ we’ll best get there ar** over here then’Utter disrespect and horrible service.
U5230QHjessicab
The place was freezing, barely any staff, we ordered at the machine & didn't get a receipt. I had to ask my for my iced tea, our sauces and the puddings. The burger was from their essentials range, no lettuce or tomato just spinach. The chips were cold, the plates were boiling hot (thankfully I got to my 2 year olds before he did). The Yorkshire pudding wrap had been defrosted in the microwave badly and could barely be chewed let alone cut with a knife. The kids meal was free which was good but it was the only decent meal of the lot! Had to go on a mission for a high chair, the cutlery and the condiments. Peach iced tea was nice and so we're the pudding, however I had whipped cream from a can and the sticky toffee pudding was their own brand microwavable pudding, which is nice, but for £8.99 per meal (their meal deal) the quality was shocking. Could've got a fish and chips cheaper, never coming again
Lee 17
No coffee/latté/cappuccinoNo poached eggsNo receipts offeredOnce we ordered the food and drinks, no prompt that we had to go and collect the drinks ourselves from the brew bar.Overall extremely poor experience & service.
rynw
Dreadful experience!Do not go here if you expect quick service.Arrived and ordered at the self service checkout where we ordered food/drinks and inputted a table number. Upon sitting down we realised we had to then go to the brew counter to let the 'barista' know what we ordered. Got our drinks but there weren't any napkins or clean spoons. Sat there for about 40 mins before our food arrived! Majority of the food wasn't bad but the roast beef is a definite no-no, for £7+ the amount of beef given was 10% and the rest was vegetables!Main annoying points:Why have the ability to order drinks at the self service point, when you then have to repeat your order at the brew counter? They should have the order in front of them already and then serve the drinks, they also got my order wrong and there were also no special beans which I had ordered.Why have the ability to select the table numbers on your order?, when the assistant comes out and shouts the table number/food anyway, and the customer has to then say where they're sat. When it's loud and busy this is terrible.There's no one manning the counter and everyone is in the kitchen, no idea what theyre doing in there! By the time someone comes out, there's a huge queue formed!There's just no process/logic to how they do things, there was a lot of people walking in and out carrying cups/plates on multiple occasions when they could have done all this in one trip with a tray!Whilst we waited 40 mins+ for food, our drinks went cold. There must have only been 5 other orders they actually served in that time! - the restaurant wasn't even 50% full, it was 25% max. I would love to see how they try and handle a full restaurant, it would probably take about 2.5 hours for you to get food. It was so bad that there were at least 2 tables who asked for a refund as one waited over an hour and didn't get served!All in all, probably one of the worst experiences I have ever had in a cafe/restaurant! If it wasn't for the Morrisons name, this place would have closed down/gone bankrupt ages ago!
sarahmH8104VZ
Been a few times here every time as been a disappointment but today was far the worst we thought we would give it another go There is never enough staff tables dirty no cutlery We went for lunch time 1.pm to be told they were only serving breakfast and sandwiches there was 2 children sandwich boxes on the counter with nothing in I had to ask for the sandwich which we had to wait for the lady to go in the back to get she only brought the sandwich nothing else had to ask for the rest of it 40 minutes for food which was cold and looked liked it had been chucked together the soft drinks from the machine were like water had to take back the staff I do feel sorry for as there dose not seem to be any management at all The machine you order from as been out of action for ages this really need the management team to take a look as other Morrison cafes I have been in are nothing like this one
Food tastes good.Service is terrible.- You order on a self service checkout- You have to collect drinks yourself at the counter, then you realise you paid for a drink that they don't have- Table numbers are meaning less. You have to collect a table flag and enter it at the checkout.Three star experience.Parking: Parking is found outside Morrisons upstairs.Wheelchair accessibility: Wheelchair accessible entranceDisabled toiletSteps to access a part of the seating area.
David Hodgson
Do not think of eating here very few staff tables not cleared cutlery dirty meal very poor mostly cold
Kate Dawson
Waited 15 minutes to get served - (context this was 2pm on a Sunday) got told they were only serving breakfast (on the online order and pay app it stated full menu) and there was no notice as you walked in - it’s been about 25 minutes and still no sign of our food and no staff to ask since there’s only one poor lad running and serving. There was also barely any drinks available.
N3833HHannel
Went to the Morley cafe at Morrisons today. Wanted a jacket potato but they had none left but my partner had the breakfast which was half price at £2.99 glad didn’t pay more as egg was undercooked and mushroom was so dry. Also the wait for a cup of tea was ridiculous. The meal was over by the time 1 cup was done and had to wait for milk to be brought down. The person who was preparing the drinks did not seem to know how to do the cappuccino or lattes for the people in front. Would not go back
Jeffrey Graham
Table dirty,seats covered in food not wiped down floor under table covered in rubbishCutlery disgusting service atrocious enough said
Perfectly reasonable supermarket cafe. Friendly welcome, good service. Food arrived in decent time and was well presented. Yes, there are things I could quibble about but at £6.50 for a decent brekkie, I’m not complaining at all! The water dispenser was a nice feature - free filtered and chilled water.Plenty of space, level access. Vegan and GF choicesWheelchair accessibility: Level access, plenty of spaceDietary restrictions: Vegan and GF options
Terrible, slow service, got drinks, there were no teaspoons, waited 30 mins for a breakfast which came cold in a bowl as no clean plates, also then had to wait as no clean cutlery, coffee was luke warm.
We ordered iced coffee and after paying The man said that they don't have iced coffee. We lost our money.
Ordered online. Said driver was there was 4p minutes. Food never arrived. Contact number said to go online. No way of contacting online. Shouldn't be allowed to be on justeat!
My experience today was shocking.Over half an hour for something so simple. 32 minutes my food took to come out. A man who had only just come in and ordered his food who was next behind us got his meal which was the same as ours had his food within 5 of ordering. How come it works like that?Now I work in hospitality and catering myself.. this was a shambles. There was an older lady who was huffing at puffing at everybody. I even heard her say ‘where are those lady’s who ordered these lattes’ an other lady answered ‘ sat down over there’ then the misserable lady said ‘ we’ll best get there ar** over here then’Utter disrespect and horrible service.
My experience today was shocking.Over half an hour for something so simple. 32 minutes my food took to come out. A man who had only just come in and ordered his food who was next behind us got his meal which was the same as ours had his food within 5 of ordering. How come it works like that?Now I work in hospitality and catering myself.. this was a shambles. There was an older lady who was huffing at puffing at everybody. I even heard her say ‘where are those lady’s who ordered these lattes’ an other lady answered ‘ sat down over there’ then the misserable lady said ‘ we’ll best get there ar** over here then’Utter disrespect and horrible service.
The place was freezing, barely any staff, we ordered at the machine & didn't get a receipt. I had to ask my for my iced tea, our sauces and the puddings. The burger was from their essentials range, no lettuce or tomato just spinach. The chips were cold, the plates were boiling hot (thankfully I got to my 2 year olds before he did). The Yorkshire pudding wrap had been defrosted in the microwave badly and could barely be chewed let alone cut with a knife. The kids meal was free which was good but it was the only decent meal of the lot! Had to go on a mission for a high chair, the cutlery and the condiments. Peach iced tea was nice and so we're the pudding, however I had whipped cream from a can and the sticky toffee pudding was their own brand microwavable pudding, which is nice, but for £8.99 per meal (their meal deal) the quality was shocking. Could've got a fish and chips cheaper, never coming again
No coffee/latté/cappuccinoNo poached eggsNo receipts offeredOnce we ordered the food and drinks, no prompt that we had to go and collect the drinks ourselves from the brew bar.Overall extremely poor experience & service.
Dreadful experience!Do not go here if you expect quick service.Arrived and ordered at the self service checkout where we ordered food/drinks and inputted a table number. Upon sitting down we realised we had to then go to the brew counter to let the 'barista' know what we ordered. Got our drinks but there weren't any napkins or clean spoons. Sat there for about 40 mins before our food arrived! Majority of the food wasn't bad but the roast beef is a definite no-no, for £7+ the amount of beef given was 10% and the rest was vegetables!Main annoying points:Why have the ability to order drinks at the self service point, when you then have to repeat your order at the brew counter? They should have the order in front of them already and then serve the drinks, they also got my order wrong and there were also no special beans which I had ordered.Why have the ability to select the table numbers on your order?, when the assistant comes out and shouts the table number/food anyway, and the customer has to then say where they're sat. When it's loud and busy this is terrible.There's no one manning the counter and everyone is in the kitchen, no idea what theyre doing in there! By the time someone comes out, there's a huge queue formed!There's just no process/logic to how they do things, there was a lot of people walking in and out carrying cups/plates on multiple occasions when they could have done all this in one trip with a tray!Whilst we waited 40 mins+ for food, our drinks went cold. There must have only been 5 other orders they actually served in that time! - the restaurant wasn't even 50% full, it was 25% max. I would love to see how they try and handle a full restaurant, it would probably take about 2.5 hours for you to get food. It was so bad that there were at least 2 tables who asked for a refund as one waited over an hour and didn't get served!All in all, probably one of the worst experiences I have ever had in a cafe/restaurant! If it wasn't for the Morrisons name, this place would have closed down/gone bankrupt ages ago!
Been a few times here every time as been a disappointment but today was far the worst we thought we would give it another go There is never enough staff tables dirty no cutlery We went for lunch time 1.pm to be told they were only serving breakfast and sandwiches there was 2 children sandwich boxes on the counter with nothing in I had to ask for the sandwich which we had to wait for the lady to go in the back to get she only brought the sandwich nothing else had to ask for the rest of it 40 minutes for food which was cold and looked liked it had been chucked together the soft drinks from the machine were like water had to take back the staff I do feel sorry for as there dose not seem to be any management at all The machine you order from as been out of action for ages this really need the management team to take a look as other Morrison cafes I have been in are nothing like this one
Restaurantji Recommends
Food tastes good.Service is terrible.- You order on a self service checkout- You have to collect drinks yourself at the counter, then you realise you paid for a drink that they don't have- Table numbers are meaning less. You have to collect a table flag and enter it at the checkout.Three star experience.Parking: Parking is found outside Morrisons upstairs.Wheelchair accessibility: Wheelchair accessible entranceDisabled toiletSteps to access a part of the seating area.
Do not think of eating here very few staff tables not cleared cutlery dirty meal very poor mostly cold
Waited 15 minutes to get served - (context this was 2pm on a Sunday) got told they were only serving breakfast (on the online order and pay app it stated full menu) and there was no notice as you walked in - it’s been about 25 minutes and still no sign of our food and no staff to ask since there’s only one poor lad running and serving. There was also barely any drinks available.
Went to the Morley cafe at Morrisons today. Wanted a jacket potato but they had none left but my partner had the breakfast which was half price at £2.99 glad didn’t pay more as egg was undercooked and mushroom was so dry. Also the wait for a cup of tea was ridiculous. The meal was over by the time 1 cup was done and had to wait for milk to be brought down. The person who was preparing the drinks did not seem to know how to do the cappuccino or lattes for the people in front. Would not go back
Table dirty,seats covered in food not wiped down floor under table covered in rubbishCutlery disgusting service atrocious enough said