I've been an ever going Prezzo Diner ever since I came across it in The Light, Leeds City Centre nearly 10 years ago. Good had always been good but the quality and taste went down in past 4/6 months or so. Visited the White Rose Prezzo recently and to be honest it was not different to the one in Leeds City Centre.Service was Top Notch from The Staff, No Denying in That but The Food Was Not All That, It Just Lacked The Taste Which I Would Expect From Prezzo or an Italian Cuisine. Since Both Prezzos Food Quality was Blew on My Past 3 Visits to Both Leeds City & White Rose Branch. I Personally Feel That The Issue is With Management in The Hierarchy, Who are Happy to Compromise Over Quality of Food For God Knows What Reason.The Hospitality Sector is Already Struggling All Over UK So Please Don't Take a Risk Losing More Business, Just What I Thought.
Coleen McHale
It is the first time I have been to this Prezzo but I have been to a lot of others. As always the food was delicious (when the order was gotten right) the service from the person who sat me and took my order to the server who brought my meals however was completely substandard and not what I am used to. For the first time I was made to feel substandard by dinning on my own. The one saving grace was a young lady called May who is a credit to the establishment and I would like to say thank you to her or I would have left the restaurant very upset
James Moxon
Visited yesterday lunch time what an absolute joy the entire team made us feel welcomed like one of the family and Savannah especially made the day an excellent experience.
Andy B
It's been many years since I last visited a Prezzo, and it'll be many more before I return.Some of the staff were really friendly, and the service was relatively quick, the food let's it down. The pizzas (a staple of àn Italian restaurant!) seriously lacked toppings! So much so, we sent one back.To their credit, the replacement was better.This is not a cheap place to eat, and they really shouldn't be cutting corners on something such as toppings (even more so when there's a Pizza Hut opposite).If you're fortunate to have a voucher for discounted eating, then you'll probably get value for money. If not, I'd avoid it! I am very disappointed and underwhelmed.
Amy Robinson
Thank you Savannah and Mae for making our experience so wonderful!
Patricia waterworth
Need more choicesKid-friendliness: Need kids menuWheelchair accessibility: Yes
Josephine Barton
Beautiful food,great service provided. Definitely going again.
Max B
Ethan, our server, was great. He was very helpful with explaining the set menu, friendly, and nothing was too much trouble for him. I’ve knocked a star off because the manager sold my friend’s cake that he’d already ordered to another table, didn’t bother to tell us so the desserts were late then blamed Ethan for it. Other than that, we had a great time.
Aleah Tuban
Horrible food! Pizza was served hard and cold! Pasta lacks flavour. Even their dessert was awful! This is the second time we’ve been. First visit was not great but wanted to give them another go. Definitely won’t come back to Prezzo.
BramleyLoiner21
Met for a family meal on Saturday lunchtime. The restaurant was almost empty. I ordered a calzone which turned out to be more substance than taste. disappointing
We booked as a treat one Sunday lunch in Feb as had some Tesco partner vouchers to use before. I booked online which was straightforward and the staff were friendly and helpful, although they were kept busy as the restaurant got busier into the early afternoon. The food was okay although a little bland and I would have been disappointed in the total bill if I hadn’t had voucher to put towards.
esther nkomba
Worst service
Tony Greenwood
Great meal, I had the burger it's was very good.Kid-friendliness: Good choice on the kids menu. My grandkids loved it.
Javancena
Service was decent and what you would expect from a restaurant.Place looked clean but when as my wife was about to sit down there was crumbs on the seat.The food was overpriced and mediocre at best. I had the calzone which was alright but the chicken was as bland as cardboard. The wife had the chicken and prosciutto focatia, the chicken was as above, had no seasoning and was dry, they had given 1 strip of prosciutto. We also ordered the calamari which for the 7 or 8 quid it was, were lacking in quality and quantity.Don't think we will return.
Judith Ellam
Was disappointed with the chicken prosciutto & sage saltimbocca that I ordered last night. The sauce had the flavour and consistency of the water the cabbage was broiled in. Lacked flavour and made my potato soggy. The sage was added as a garnish rather than being cooked in a sauce and there was quite a lot of it so it overpowered the rest of the dish. My friend had the Margherita pizza which she said was very nice. Service and atmosphere was excellent.
I've been an ever going Prezzo Diner ever since I came across it in The Light, Leeds City Centre nearly 10 years ago. Good had always been good but the quality and taste went down in past 4/6 months or so. Visited the White Rose Prezzo recently and to be honest it was not different to the one in Leeds City Centre.Service was Top Notch from The Staff, No Denying in That but The Food Was Not All That, It Just Lacked The Taste Which I Would Expect From Prezzo or an Italian Cuisine. Since Both Prezzos Food Quality was Blew on My Past 3 Visits to Both Leeds City & White Rose Branch. I Personally Feel That The Issue is With Management in The Hierarchy, Who are Happy to Compromise Over Quality of Food For God Knows What Reason.The Hospitality Sector is Already Struggling All Over UK So Please Don't Take a Risk Losing More Business, Just What I Thought.
It is the first time I have been to this Prezzo but I have been to a lot of others. As always the food was delicious (when the order was gotten right) the service from the person who sat me and took my order to the server who brought my meals however was completely substandard and not what I am used to. For the first time I was made to feel substandard by dinning on my own. The one saving grace was a young lady called May who is a credit to the establishment and I would like to say thank you to her or I would have left the restaurant very upset
Visited yesterday lunch time what an absolute joy the entire team made us feel welcomed like one of the family and Savannah especially made the day an excellent experience.
It's been many years since I last visited a Prezzo, and it'll be many more before I return.Some of the staff were really friendly, and the service was relatively quick, the food let's it down. The pizzas (a staple of àn Italian restaurant!) seriously lacked toppings! So much so, we sent one back.To their credit, the replacement was better.This is not a cheap place to eat, and they really shouldn't be cutting corners on something such as toppings (even more so when there's a Pizza Hut opposite).If you're fortunate to have a voucher for discounted eating, then you'll probably get value for money. If not, I'd avoid it! I am very disappointed and underwhelmed.
Thank you Savannah and Mae for making our experience so wonderful!
Need more choicesKid-friendliness: Need kids menuWheelchair accessibility: Yes
Beautiful food,great service provided. Definitely going again.
Ethan, our server, was great. He was very helpful with explaining the set menu, friendly, and nothing was too much trouble for him. I’ve knocked a star off because the manager sold my friend’s cake that he’d already ordered to another table, didn’t bother to tell us so the desserts were late then blamed Ethan for it. Other than that, we had a great time.
Horrible food! Pizza was served hard and cold! Pasta lacks flavour. Even their dessert was awful! This is the second time we’ve been. First visit was not great but wanted to give them another go. Definitely won’t come back to Prezzo.
Met for a family meal on Saturday lunchtime. The restaurant was almost empty. I ordered a calzone which turned out to be more substance than taste. disappointing
Restaurantji Recommends
We booked as a treat one Sunday lunch in Feb as had some Tesco partner vouchers to use before. I booked online which was straightforward and the staff were friendly and helpful, although they were kept busy as the restaurant got busier into the early afternoon. The food was okay although a little bland and I would have been disappointed in the total bill if I hadn’t had voucher to put towards.
Worst service
Great meal, I had the burger it's was very good.Kid-friendliness: Good choice on the kids menu. My grandkids loved it.
Service was decent and what you would expect from a restaurant.Place looked clean but when as my wife was about to sit down there was crumbs on the seat.The food was overpriced and mediocre at best. I had the calzone which was alright but the chicken was as bland as cardboard. The wife had the chicken and prosciutto focatia, the chicken was as above, had no seasoning and was dry, they had given 1 strip of prosciutto. We also ordered the calamari which for the 7 or 8 quid it was, were lacking in quality and quantity.Don't think we will return.
Was disappointed with the chicken prosciutto & sage saltimbocca that I ordered last night. The sauce had the flavour and consistency of the water the cabbage was broiled in. Lacked flavour and made my potato soggy. The sage was added as a garnish rather than being cooked in a sauce and there was quite a lot of it so it overpowered the rest of the dish. My friend had the Margherita pizza which she said was very nice. Service and atmosphere was excellent.