The Smokehouse at Westonbirt

Smokehouse, Cafe, British

Recent Reviews

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December 2023

Had a lovely walk around the Arboretum and ended it with a nice coffee and cake. However, I was sat on a table near the till and witnessed a male who I assume was the manager speak very rudely and raise his voice to a lady and the staff. I was left feeling uncomfortable and believe the whole situation was inappropriate so I went over to check if the lady was okay. Also, although the cake was nice I don't believe it was worth the price

November 2023

We visit Westonbirt very regularly, and the hot chocolate is absolutely wonderful. Unfortunately the staff and customer service has gone downhill massively over the last few months. On average even when there's no queue you are waiting around for 10 minutes for someone to notice you - for the past few visits I have had to leave and go to the coffee hut by the entrance (the staff are delightful and welcoming there) as it hasn't been worth the wait. The restaurant is very over priced...read full review

October 2023

Have been visiting for years and often stop for a coffee and sometimes breakfast. Sadly the cost as gone up a lot and the quality and amount of food gone down. On the plus side they have produced a small breakfast for nearly half the price of a full breakfast. The small one is plenty for most people…sausage, bacon, egg, beans, tomato and half slice of toast. The full breakfast however is not twice the amount of food ! The coffee is good and you get a decent size cup of it. Tea...read full review

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