Costa Coffee

Pod, The Parade, Swindon
0333 003 5883

Recent Reviews

Joseph James MCLAUGHLIN

The taste in my myouth Due to I'll health I get a falls tast so I paid without eating or Drinking No fault of your Employment staffSo Sorry if it was misunderstanding .

Darren Slingsby

Sunday 28th January 2024I visited this lovely quiet and atmospheric coffee house this morning it was cleas friendly comfortable ane well staffed with people who are good and organised at their jobsKeep up the good work

Robert Knight

It shut down years ago

shelley thompson

Unfortunately there had been a technical hitch on my visit so I couldn't have the beverage that I wantedThe customer assistant deserved a medal for managing to carry on serving

gerald alan Gl

Whetever we go costa quenches our thirst.

Alison Evans

A lovely place the staff are very polite and friendly, drinks and food are perfect !

Heroic Zephyr (Zephyr)

I always seem to have a really good time in every costa I go to. The staff in here seem happy like they're really enjoying their job. It also helps that the air conditioning is good. Please never stop serving Frappes they're my favourite :)

Uma V

This is absolutely abysmal customer service! They have the audacity to advertise food delivery in a mere 15 minutes, but in reality, it will consume a mind-numbing 2 hours of your precious time just to get the food to your doorstep. If they can't even manage to keep up with their own advertised times, why on earth are they in the business of wasting people's time with their abominable service? It's beyond atrocious!

David Gray

Really friendly staff, which makes a huge difference ☺️

Karen Whittard

Got a grab bag from too good to go. Great value treats.

Debs Quick

I visited your Costa in the Parade inn Swindon, today at 09:00, my Dad and I had a latte each and sat in, the girl behind never warmed the glasses and admitted it to her male colleague, she spilt all water everywhere, and we ended up with a cold drink each, we are not impressed. She was too busy talking and not watching what she was doing

Ben Stuart

Standard Costa with friendly, helpful staff serving.

Ava K

I have never had any problems with this place myself the staff were always welcoming and very helpful, however today was much different, when I got to the till to pay for my items I had handed the man a ten pound note which would’ve covered the cost which was about £9.50 however I had quickly noticed that I had a folded up ten pound note and a fiver folded up inside it, I told the man what had happened and asked for my five pound note back, he then argued with me about the matter and said there was no other note, he then gave me my change back from the ten pound note, this left me wondering who to speak to about this I reported this to another member of staff who then said she would find the manager for me, the manger was absent so I had to speak to the same man who was clearly in charge due to the managers absence, I proceeded to then tell him that I saw the five pound note folded up and that I had the money before I left, he then told me that he would check the security cameras, and got a piece of paper to write down my contact details, just as I finished writing these down he comes back with the five pound note saying it fell on the floor and angrily handed it to me and continued with his shift, I found this overall experience very overwhelming considering my age, I would’ve much appreciated an apology as it felt like he was simply giving it back to get me to leave.

Jesus Espejo

I have never really had a problem with any Costa. They usually have a good deal, and the coffee is good. I think it's the first cappuccino I've ordered that tastes like a reheated cortado with foam, it's the only very bad coffee I've ever drunk in a Costa, it has disappointed me a lot. Hours before I had another one and it tasted like always, this place in Swindon has disappointed me a lot.

Stephen Carpenter

Far too many people lurking around inside not eating or drinking. At least the homeless are keeping dry. But for paying customers the atmosphere is not great

Load More