Went to the soft play with 2 little ones,£4-50 for 90minutes which was good value...at the bar service was very slow due to them being understaffed.
Tracey Vale
We didn't eat. We took our 3 children to the play zone which was reasonably priced, spacious and clean...however the pub itself , was clean BUT hardly any barstaff. One member of staff behind the bar who is also taking food orders meaning the que was ridiculous. They really need to employ more staff. Stayed about 90
The Food and Travel Guru
Great value!We eat out every Christmas eve, this year we came here.We chose this restaurant due to the soft play area and its easy to get to with plenty of parking. It can get busy but always able to book in advance.We have been many times before for breakfast, lunch and even Christmas day and we're never disappointed with the quality or value for the food.The staff are friendly and helpful.My daughter and I both had the smothered platter, some had burgers and others had fish and chips.You always get hot fresh food and great portions.
Judith Lynes
Lovely Christmas turkey dinner with an after eight mint sundae! Friendly staff but not enough of them when receiving guests at the desk. There were quite a few people who came in at once and we ended up queuing with them even when we had made a reservation. One of the members of the staff showed us to the table and she was lovely. All the staff and the food really did make up for the short wait at the beginning. Thanks so much ?Parking: Free parking for customers but do remember to enter the registration number on the console provided inside the restaurant.Kid-friendliness: There's an indoor play area inside for children. There's a children's menu.
Jettyboy94
Went for a Boxing Day treat. We were totally underwhelmed entering a half empty, run down dining area with no atmosphere and no festive music playing. Starter of tomato soup arrived with a film of oil over it, vile! Was told by waitress that it was a pesto dressing and other people had also complained. Why continue serving it then? She was sorry and offered me a drink as a goodwill gesture. The waitress was polite but the place was obviously understaffed. We both had the carvery which looked unappealing and was luke warm at best. We were eager to leave and took our dessert home. No surprise, we won't be returning!!
Vernadene Huson
Food was a bit cold and some items overcooked..Staff are very welcoming and helpful.
Iris P
Breakfast with Santa is always a busy time of year, but this year was very poor. There was obviously a lack of staff especially preparing and restocking the breakfast buffet. This led to enormous queues, the coffee machine was not working, the hot water for tea did not seem hot enough, even Santa was on the grumpy side and didn’t interact with the children very well. We have been to the Guild many times for breakfast with Santa and it’s never need like this, let’s hope they were just having a bad day.
Jo K
The staff were lovely ? and the food ? was good. But the toilets ? were dirty and obvs not been cleaned ? for quite a while. I did send pics to brewers Fayre. Let’s hope they act on it.
sagar acharya
A good variety of breakfast choice if your staying at the Premier Inn. An amazing place to take the kids in the play area which is open 12pm to 7pm.Vegetarian options: Vegi sausages and vegi bacon for breakfast is goodParking: You must register your carKid-friendliness: Amazing playarea for them.
Sam Chapman
Food fairly average although they cooked the steaks nicely. Staff friendly and helpful but totally overwhelmed with customers so everything was slow.
Booked table for 4.30, was told table not available yet. Waited over 45 mins then had to chase up with staff. Hardly any food left on carvery and only 2 meats.Food not very hot. Had to chase up desserts as they didn’t arrive for a long time. Tables all needed emptying, lack of staff. Ladies toilets near children’s area filthy, sanitary bin overflowing and no toilet roll.
Ian Harding
We are weekly regulars at the guild , it is brilliant value for money , but most of all the staff are just amazing ,so welcoming and friendly, especially AMY B? she really knows how to make you feel at home and comfortable. Also the way she helps my Nan margret and walks her to her favourite table also brightens up her day .Basically amy b can turn any stormy day sunny.After writing this review now as a local food critic that has just got home from an exceptional meal and service from amy b at the guild , I’m finding my self now wanting more.
Andy
Booked for Sunday Carvery times were 12/6pm Visiting family,booked for 4.30pm!No Gammon only little vegetables.Not given reserved table?? Please not Sat by open Window/door.Sat us next to open door,Restaurant was empty?? Did you enjoy your food?Nobody
Barry T
Ive been a few times to the guild and it still continues to be the place i love going, last night was no different even though the staff had a rather large group in they still gave excellent service and food. Steph, Emma and Oliver were amazing and very efficient when taking out the food and Charlie did amazing cocktails even if they do take some time to make they are definitely worth the wait. Despite having such a large group in our food came out rather quickly even though we was told there was a wait. I will be definitely coming for more in the new year.
Jessica D
Had dinner at the guild today with my family. We visit here often and the staff are always really lovely especially Amy B. She couldn’t do enough for us. Absolutely great service.
Went to the soft play with 2 little ones,£4-50 for 90minutes which was good value...at the bar service was very slow due to them being understaffed.
We didn't eat. We took our 3 children to the play zone which was reasonably priced, spacious and clean...however the pub itself , was clean BUT hardly any barstaff. One member of staff behind the bar who is also taking food orders meaning the que was ridiculous. They really need to employ more staff. Stayed about 90
Great value!We eat out every Christmas eve, this year we came here.We chose this restaurant due to the soft play area and its easy to get to with plenty of parking. It can get busy but always able to book in advance.We have been many times before for breakfast, lunch and even Christmas day and we're never disappointed with the quality or value for the food.The staff are friendly and helpful.My daughter and I both had the smothered platter, some had burgers and others had fish and chips.You always get hot fresh food and great portions.
Lovely Christmas turkey dinner with an after eight mint sundae! Friendly staff but not enough of them when receiving guests at the desk. There were quite a few people who came in at once and we ended up queuing with them even when we had made a reservation. One of the members of the staff showed us to the table and she was lovely. All the staff and the food really did make up for the short wait at the beginning. Thanks so much ?Parking: Free parking for customers but do remember to enter the registration number on the console provided inside the restaurant.Kid-friendliness: There's an indoor play area inside for children. There's a children's menu.
Went for a Boxing Day treat. We were totally underwhelmed entering a half empty, run down dining area with no atmosphere and no festive music playing. Starter of tomato soup arrived with a film of oil over it, vile! Was told by waitress that it was a pesto dressing and other people had also complained. Why continue serving it then? She was sorry and offered me a drink as a goodwill gesture. The waitress was polite but the place was obviously understaffed. We both had the carvery which looked unappealing and was luke warm at best. We were eager to leave and took our dessert home. No surprise, we won't be returning!!
Food was a bit cold and some items overcooked..Staff are very welcoming and helpful.
Breakfast with Santa is always a busy time of year, but this year was very poor. There was obviously a lack of staff especially preparing and restocking the breakfast buffet. This led to enormous queues, the coffee machine was not working, the hot water for tea did not seem hot enough, even Santa was on the grumpy side and didn’t interact with the children very well. We have been to the Guild many times for breakfast with Santa and it’s never need like this, let’s hope they were just having a bad day.
The staff were lovely ? and the food ? was good. But the toilets ? were dirty and obvs not been cleaned ? for quite a while. I did send pics to brewers Fayre. Let’s hope they act on it.
A good variety of breakfast choice if your staying at the Premier Inn. An amazing place to take the kids in the play area which is open 12pm to 7pm.Vegetarian options: Vegi sausages and vegi bacon for breakfast is goodParking: You must register your carKid-friendliness: Amazing playarea for them.
Food fairly average although they cooked the steaks nicely. Staff friendly and helpful but totally overwhelmed with customers so everything was slow.
Restaurantji Recommends
Booked table for 4.30, was told table not available yet. Waited over 45 mins then had to chase up with staff. Hardly any food left on carvery and only 2 meats.Food not very hot. Had to chase up desserts as they didn’t arrive for a long time. Tables all needed emptying, lack of staff. Ladies toilets near children’s area filthy, sanitary bin overflowing and no toilet roll.
We are weekly regulars at the guild , it is brilliant value for money , but most of all the staff are just amazing ,so welcoming and friendly, especially AMY B? she really knows how to make you feel at home and comfortable. Also the way she helps my Nan margret and walks her to her favourite table also brightens up her day .Basically amy b can turn any stormy day sunny.After writing this review now as a local food critic that has just got home from an exceptional meal and service from amy b at the guild , I’m finding my self now wanting more.
Booked for Sunday Carvery times were 12/6pm Visiting family,booked for 4.30pm!No Gammon only little vegetables.Not given reserved table?? Please not Sat by open Window/door.Sat us next to open door,Restaurant was empty?? Did you enjoy your food?Nobody
Ive been a few times to the guild and it still continues to be the place i love going, last night was no different even though the staff had a rather large group in they still gave excellent service and food. Steph, Emma and Oliver were amazing and very efficient when taking out the food and Charlie did amazing cocktails even if they do take some time to make they are definitely worth the wait. Despite having such a large group in our food came out rather quickly even though we was told there was a wait. I will be definitely coming for more in the new year.
Had dinner at the guild today with my family. We visit here often and the staff are always really lovely especially Amy B. She couldn’t do enough for us. Absolutely great service.