Nice toasted sarnie ,but the furniture is in a disgusting filthy tatty condition!! Won't be visiting again any time soon!!
Louise
Absolutely awful. The lady running behind the counter was extremely rude to both staff and customers. I requested a black forest hot chocolate as displayed on the board and was rudely told that they don't have the seasonal specials in they're gone they're gone. I then ordered small hot chocolate with no cream but was charged for cream anyway. I questioned the price and was told I had to pay 50p for cream. I said I hadn't ordered cream on it and she shouted at the girl who took my order so i told her to just give me what I'd paid for.She was complaining loudly to the younger two colleagues about the shift working the previous night and how dreadful they were was abrupt with all the costumers whilst throwing crockery about. I popped in for a treat but I wish I'd made a drink at home. It would've been more enjoyable.
yvonne davidson
Staff are always cheerful n helpful, nice little treat from time to
Karl Burgess
Went in today and staff member Kath was quite frankly horrible to the fellow staff berating them for their performance to the point she even mentioned one member of staffs family and how they'd be disappointed in her. Fair play to the other staff for doing their job as if I'd have been talked to like that I'd have just walked out. Wasn't a relaxing atmosphere at all and was glad to leave.
BS L
What a grotty hell hole of a place. Seats ripped and foam hanging out, floor disgusting and tables filthy. This was at 10:20 in the morning so no excuses.
Oana Avram
Terrible service… all the time when I’m going to have a coffee I’m waiting half an hour for my coffee to be ready… new staff they don’t have a clue what they doing,they just wonder in around like a mopeds and the coffee that they doing it’s horrible i make better coffee my self… I’ve had some free cake on a costa app for my birthday and some offers, the other week I want it to use them and the girl that she was serving me she said that she doesn’t know how it works.
Robyn C
Friendly helpful efficient staff - vegan food & drinks available which is great for me! ? Clean & tidy inside the cafe & also pleasant efficient fast service on the drive thru
martinjacki
Wouldnt sit on that chair Shocking complained previously but nothing done seems costa dont care about customers
Stuart
A very dishevelled coffee shop. Dirty stained furniture and generally grubby. Young women doing their best but why would they care when the place is this run
Totally L
I have to say this Costa has really gone down hill. The chairs are extremely dirty and the tables are not much better. I have no issue with the staff they’re always friendly in my experience but it may be time for a refurb before the health inspector calls. Not great and it is said as this would be my local Costa if it had been cared for.
Dark, dirty, you are greeted with a ripped sofa not a long queue about 8 people but still took over 20 mins to get served and when we got the order it was wrong! Toilets were dirty tap continues to run even when switched off. I won't be going back and it looks like most don't visit either.
Xj6Rick
Service was great drinks and food was as expected. The place was clean and tidy , you could see the staff were keeping on top of it, but the seats could do with a refresh.
Lesley Parton
I think the sofa and comfy chair needs throwing out the condition of it is disgustingParking: The car park was very bust and not easy to get in and out off
Black Forest32
The woman Katherine who I think is the manager or at least thinks she is was vile to the three young girls working with her. Embarrassing them in front of customers saying you've already made one mistake today and just generally speaking to them like dirt. It was awful to hear.
Paul Farquharson
The worst of the worst. The vegan cake was nice but the coffee shop was filthy and service terrible. Only one member of staff working which seemed like an impossibly inefficient system. The only saving grace was that it wasn't busy.Vegetarian options: Good vegan cakeKid-friendliness: Changing facilities and high chairs
Nice toasted sarnie ,but the furniture is in a disgusting filthy tatty condition!! Won't be visiting again any time soon!!
Absolutely awful. The lady running behind the counter was extremely rude to both staff and customers. I requested a black forest hot chocolate as displayed on the board and was rudely told that they don't have the seasonal specials in they're gone they're gone. I then ordered small hot chocolate with no cream but was charged for cream anyway. I questioned the price and was told I had to pay 50p for cream. I said I hadn't ordered cream on it and she shouted at the girl who took my order so i told her to just give me what I'd paid for.She was complaining loudly to the younger two colleagues about the shift working the previous night and how dreadful they were was abrupt with all the costumers whilst throwing crockery about. I popped in for a treat but I wish I'd made a drink at home. It would've been more enjoyable.
Staff are always cheerful n helpful, nice little treat from time to
Went in today and staff member Kath was quite frankly horrible to the fellow staff berating them for their performance to the point she even mentioned one member of staffs family and how they'd be disappointed in her. Fair play to the other staff for doing their job as if I'd have been talked to like that I'd have just walked out. Wasn't a relaxing atmosphere at all and was glad to leave.
What a grotty hell hole of a place. Seats ripped and foam hanging out, floor disgusting and tables filthy. This was at 10:20 in the morning so no excuses.
Terrible service… all the time when I’m going to have a coffee I’m waiting half an hour for my coffee to be ready… new staff they don’t have a clue what they doing,they just wonder in around like a mopeds and the coffee that they doing it’s horrible i make better coffee my self… I’ve had some free cake on a costa app for my birthday and some offers, the other week I want it to use them and the girl that she was serving me she said that she doesn’t know how it works.
Friendly helpful efficient staff - vegan food & drinks available which is great for me! ? Clean & tidy inside the cafe & also pleasant efficient fast service on the drive thru
Wouldnt sit on that chair Shocking complained previously but nothing done seems costa dont care about customers
A very dishevelled coffee shop. Dirty stained furniture and generally grubby. Young women doing their best but why would they care when the place is this run
I have to say this Costa has really gone down hill. The chairs are extremely dirty and the tables are not much better. I have no issue with the staff they’re always friendly in my experience but it may be time for a refurb before the health inspector calls. Not great and it is said as this would be my local Costa if it had been cared for.
Restaurantji Recommends
Dark, dirty, you are greeted with a ripped sofa not a long queue about 8 people but still took over 20 mins to get served and when we got the order it was wrong! Toilets were dirty tap continues to run even when switched off. I won't be going back and it looks like most don't visit either.
Service was great drinks and food was as expected. The place was clean and tidy , you could see the staff were keeping on top of it, but the seats could do with a refresh.
I think the sofa and comfy chair needs throwing out the condition of it is disgustingParking: The car park was very bust and not easy to get in and out off
The woman Katherine who I think is the manager or at least thinks she is was vile to the three young girls working with her. Embarrassing them in front of customers saying you've already made one mistake today and just generally speaking to them like dirt. It was awful to hear.
The worst of the worst. The vegan cake was nice but the coffee shop was filthy and service terrible. Only one member of staff working which seemed like an impossibly inefficient system. The only saving grace was that it wasn't busy.Vegetarian options: Good vegan cakeKid-friendliness: Changing facilities and high chairs