So friendly warm lovely staff..very nice to pop in an relax with a cuppa...an slice of cake ...yum yum ..very popular Costa...worth a
Aaron Ingram
Really pleasant Costa café, the staff were friendly and very efficient with our food and drinks. The cafe was clean and tables well spaced out, chairs seemed quite new as well. I liked the fact they were playing Christmas carols instead of Christmas pop hits of the past. Car parking is camera controlled and has a three hour limit.
Lee Bryan
Always a pleasure to enter this store. I work close by but the staff are super friendly and always helpful. Grab a coffee with a smile.
Mick Barker
Really friendly genuinely nice people here.Had a laugh too.
CJH34
Used to really like coming here but twice in the last month we have walked away. First time we ordered 2 coffees and waited 40 minutes and no sign of them and when asked was told they hadn't started making them. Last weekend we tried again, sat down and waited and waited and waited. There were only three other people in there and another couple came in and they ordered and were served their food before we had even been asked what we would like. Went to the counter and it was as if we were invisible - 4 members of staff behind the counter , only 1 actually making coffees , the other three just stood doing nothing so once again we walked out and went to Belsteds!! A real shame as the food and drink when you get it is lovely!
Jo L
Had a lovely chap named lucas serve me a black forest hot chocolate and it was absolutely divine and was a fantastic suggestion!I also had a very yummy sausage roll that certantly warmed me up on a cold day.With a luxurious salted caramel brownie on top that was very yummy!Service with a smile is always appreciated and I hope to visit again soon!
Riccardo Ronco
It is Sunday mid morning and here i see really bad service. Three teenagers without a clue on how to deal with an issue with the cash register and unable or unwilling to explain what was going on. After 15 minutes witnessing the scene, i gave up. No more Costa for me. Not with this lack of service and basic communication skills. Clearly managers here sleeping big time.
Jody Foreman
Very short staffed, not their fault but they were rushed off their feet with only 2 guys working. You could see they were both fed up. Management need to sort the situation
Adam Curtis
Knocked over a whole large black coffee today which is mildly embarrassing, but staff couldn't have been kinder and made me a new one, which they didn't have to do but was a really nice gesture.Thanks again,Adam
Kevin Herring
Coffee, food and atmosphere was great but the place is a proper dump. Rubbish and food all over the floor and seats, this place is in need of some proper management that actually cares about health and hygiene regulations!
It’s a lovely place to go to and i’ve been a customer for a few years now. The team work so hard and are always welcoming no matter how stressful the job clearly is when they’re understaffed. I have noticed recently a change in atmosphere as well as a change in the standards. A few mornings i’ve come over for the store to not be open on time. While it was extremely busy, only two staff members were working to serve customers, while another seemed to be doing something sitting down behind the coffee machine. I was made aware this is the new manager and if he was doing work or not, it came across to me and i’m sure other customers as unprofessional. The girls are so lovely and have always given great service, and i hate to see how unhappy they seem. Despite this, they’re still keeping a smile on for the customers and working hard as usual!
Latia Towlai
Friendly staff, easy parking. Would like to see gluten free options from Costa but this isn't the franchisees fault.
Gerrypug
We had a lovely jacket potato for our lunch followed by fabulous cake ? our meal was really nice it was presented nicely and arrived quickly. The girls who served us are always lovely and friendly.
Kreshnik “K” Sh
Lovely staff, lovely two young ladies there, the min I walk in they start making my coconut milk late and they know that I always want extra hot, well done girls
Beaulieu Park Music Studio
Great Costa Coffee with plenty of room to share a coffee with friends and family. Great for families with children.
So friendly warm lovely staff..very nice to pop in an relax with a cuppa...an slice of cake ...yum yum ..very popular Costa...worth a
Really pleasant Costa café, the staff were friendly and very efficient with our food and drinks. The cafe was clean and tables well spaced out, chairs seemed quite new as well. I liked the fact they were playing Christmas carols instead of Christmas pop hits of the past. Car parking is camera controlled and has a three hour limit.
Always a pleasure to enter this store. I work close by but the staff are super friendly and always helpful. Grab a coffee with a smile.
Really friendly genuinely nice people here.Had a laugh too.
Used to really like coming here but twice in the last month we have walked away. First time we ordered 2 coffees and waited 40 minutes and no sign of them and when asked was told they hadn't started making them. Last weekend we tried again, sat down and waited and waited and waited. There were only three other people in there and another couple came in and they ordered and were served their food before we had even been asked what we would like. Went to the counter and it was as if we were invisible - 4 members of staff behind the counter , only 1 actually making coffees , the other three just stood doing nothing so once again we walked out and went to Belsteds!! A real shame as the food and drink when you get it is lovely!
Had a lovely chap named lucas serve me a black forest hot chocolate and it was absolutely divine and was a fantastic suggestion!I also had a very yummy sausage roll that certantly warmed me up on a cold day.With a luxurious salted caramel brownie on top that was very yummy!Service with a smile is always appreciated and I hope to visit again soon!
It is Sunday mid morning and here i see really bad service. Three teenagers without a clue on how to deal with an issue with the cash register and unable or unwilling to explain what was going on. After 15 minutes witnessing the scene, i gave up. No more Costa for me. Not with this lack of service and basic communication skills. Clearly managers here sleeping big time.
Very short staffed, not their fault but they were rushed off their feet with only 2 guys working. You could see they were both fed up. Management need to sort the situation
Knocked over a whole large black coffee today which is mildly embarrassing, but staff couldn't have been kinder and made me a new one, which they didn't have to do but was a really nice gesture.Thanks again,Adam
Coffee, food and atmosphere was great but the place is a proper dump. Rubbish and food all over the floor and seats, this place is in need of some proper management that actually cares about health and hygiene regulations!
Restaurantji Recommends
It’s a lovely place to go to and i’ve been a customer for a few years now. The team work so hard and are always welcoming no matter how stressful the job clearly is when they’re understaffed. I have noticed recently a change in atmosphere as well as a change in the standards. A few mornings i’ve come over for the store to not be open on time. While it was extremely busy, only two staff members were working to serve customers, while another seemed to be doing something sitting down behind the coffee machine. I was made aware this is the new manager and if he was doing work or not, it came across to me and i’m sure other customers as unprofessional. The girls are so lovely and have always given great service, and i hate to see how unhappy they seem. Despite this, they’re still keeping a smile on for the customers and working hard as usual!
Friendly staff, easy parking. Would like to see gluten free options from Costa but this isn't the franchisees fault.
We had a lovely jacket potato for our lunch followed by fabulous cake ? our meal was really nice it was presented nicely and arrived quickly. The girls who served us are always lovely and friendly.
Lovely staff, lovely two young ladies there, the min I walk in they start making my coconut milk late and they know that I always want extra hot, well done girls
Great Costa Coffee with plenty of room to share a coffee with friends and family. Great for families with children.