Worst McDonald's ever been to, gave our order to someone else after waiting 20 minutes don't blame the staff blame the terrible management leading to poor service. NOT FAST
Jack Mather
Got to be the slowest mcdonalds and order is always
Mark Hall
The lady that helped me when the service screens mucked up was very helpful, stood with me nd checked my order herself. Yous need more staff like her coz all the kids were clueless and all that happened was I didn't get a
Russell Sharp
Skeleton staff so breakfast took forever to arrive. Sat and did a few work emails, got myself another coffee. NEXT WEEK I get a letter telling me I had stayed longer than permitted and slapped with a £100 fine!!! Do not go here, if you do give them your money, ram the food down your gob and get out as quickly as possible....
Connor Ostle
Fast and good quality food, friendly staff and clean
James Ibbitson
This branch is always a bit hit and miss but it's my local. HOWEVER, when it's super quiet and I've waited 10 minutes for them to cook the food for them not to put the burger in the bun it is unforgivable. Don't get me started on not being able to get a milkshake at this branch either
Sandra Beadle
Horrible. I collected my order drove across to Wentworth car park to eat it. It was stone cold. The burger had obviously been cooked a while and left sitting on the hot plate.
Karen Rutherford
Oh man, what can I say, I’ve got a Mcchicken sandwich with barbecue sauce. I can’t remember the name of it it was on promotion £8.50 what a rip-off - it was probably about 4-5” inches across.Absolute rip-off - never again!
Lucas Scudamore
Everytime I go to this McDonald's the staff are always lovely and very apologetic if anything isn't right or if the food is taking a little longer than usual. I have never seen a huge problem with the cleanliness as when there is a big mess it's because of the customer not the staff and I'm aware they can only clean up so quickly with how busy they are and with shift changes.I've never had to wait longer than 10 minutes which is absolutely fine although I can't say the same for several impatient customers I've witnessed, clearly they have never had to work in a busy food industry and don't know how to behave towards the staff as they can only do their best.
stuart pearson
Absolutely disgusting place. 25 minute wait for cold food.
Totally useless, can never get a takeaway order right. Was given wrong coffee a hash brown short and a bacon muffin instead of a sausage one. That was just my last order. They forget to give you fries with a meal, give you the wrong burgers and god help you if you customise your meal because odds on you’re not going to get it. At the minute you can order a big tasty as long as you don’t want the burger with it, so you can have a cheese salad sandwich for the price of a big tasty. Why sell a burger if you can’t have the burger with it.
House of Kane
Called in for breakfast, nice and clean, service a little slow but the food was great, not your standard greasy sausage and egg McMuffins and the hash brown didn't stick to its little paper bag like others
Marta Foronda
We found this brand new McDonald's in Hexham.Plenty of parking space, more than sitting but well located and very busy.Our order took a little while but was served with diligence and very good manners and apologize for the wait.Cleaner working an non stop basis and everything looks brilliant including toilets.
Pande Monki
New style restaurant. Very clinical and translational. Food was average.
Tom Mould
Ordered food and items were missing from the order, 1 was a double big mac with bacon and it had zero bacon on it. When I queried about it they said there was bacon on it even though I took it apart to check and there was no sign of any bacon at all. Staff just don't care about there job so they shouldn't be doing it. Will not be going back to that McDonald's branch ever again, should have never opened a McDonald's in hexham it was DOOMED! from the start.
Worst McDonald's ever been to, gave our order to someone else after waiting 20 minutes don't blame the staff blame the terrible management leading to poor service. NOT FAST
Got to be the slowest mcdonalds and order is always
The lady that helped me when the service screens mucked up was very helpful, stood with me nd checked my order herself. Yous need more staff like her coz all the kids were clueless and all that happened was I didn't get a
Skeleton staff so breakfast took forever to arrive. Sat and did a few work emails, got myself another coffee. NEXT WEEK I get a letter telling me I had stayed longer than permitted and slapped with a £100 fine!!! Do not go here, if you do give them your money, ram the food down your gob and get out as quickly as possible....
Fast and good quality food, friendly staff and clean
This branch is always a bit hit and miss but it's my local. HOWEVER, when it's super quiet and I've waited 10 minutes for them to cook the food for them not to put the burger in the bun it is unforgivable. Don't get me started on not being able to get a milkshake at this branch either
Horrible. I collected my order drove across to Wentworth car park to eat it. It was stone cold. The burger had obviously been cooked a while and left sitting on the hot plate.
Oh man, what can I say, I’ve got a Mcchicken sandwich with barbecue sauce. I can’t remember the name of it it was on promotion £8.50 what a rip-off - it was probably about 4-5” inches across.Absolute rip-off - never again!
Everytime I go to this McDonald's the staff are always lovely and very apologetic if anything isn't right or if the food is taking a little longer than usual. I have never seen a huge problem with the cleanliness as when there is a big mess it's because of the customer not the staff and I'm aware they can only clean up so quickly with how busy they are and with shift changes.I've never had to wait longer than 10 minutes which is absolutely fine although I can't say the same for several impatient customers I've witnessed, clearly they have never had to work in a busy food industry and don't know how to behave towards the staff as they can only do their best.
Absolutely disgusting place. 25 minute wait for cold food.
Restaurantji Recommends
Totally useless, can never get a takeaway order right. Was given wrong coffee a hash brown short and a bacon muffin instead of a sausage one. That was just my last order. They forget to give you fries with a meal, give you the wrong burgers and god help you if you customise your meal because odds on you’re not going to get it. At the minute you can order a big tasty as long as you don’t want the burger with it, so you can have a cheese salad sandwich for the price of a big tasty. Why sell a burger if you can’t have the burger with it.
Called in for breakfast, nice and clean, service a little slow but the food was great, not your standard greasy sausage and egg McMuffins and the hash brown didn't stick to its little paper bag like others
We found this brand new McDonald's in Hexham.Plenty of parking space, more than sitting but well located and very busy.Our order took a little while but was served with diligence and very good manners and apologize for the wait.Cleaner working an non stop basis and everything looks brilliant including toilets.
New style restaurant. Very clinical and translational. Food was average.
Ordered food and items were missing from the order, 1 was a double big mac with bacon and it had zero bacon on it. When I queried about it they said there was bacon on it even though I took it apart to check and there was no sign of any bacon at all. Staff just don't care about there job so they shouldn't be doing it. Will not be going back to that McDonald's branch ever again, should have never opened a McDonald's in hexham it was DOOMED! from the start.