McDonald's

Festival Heights Retail Park, Ridgehouse Dr, Stoke-on-Trent
01782 201445

Recent Reviews

Holly Finney

ordered 2 filet o fish and they both come out with fish fingers on them ( the manager was the one that did them aswell stated by an employee)

sheila williams

Waited 25 minutes for food and the place empty food just warmParking: Good parking

James Milton

Its mcdonalds so dont expect anything to be well made.

Daniel Humphries

45 minute wait to then find out items missing from order. Mentioned this to a member of staff who said they would grab it then just talked to a colleague for 20 minutes. Never got the missing item as it wasn't worth wasting the timeThey also need to stop leaving items out before the order is ready as multiple people have complained about being handed soupy mcflurries that have been left out standing

Garry Cunliffe

What a sad place to buy my food they can not even get the order right. Time this store got more Tradining or even replace the manager as they can not do the simple things and teach staff how to take orders. I will not be returning sad place to

Nikei

As a chav who loves mcdonalds this aint it, mcdonalds in brum its 10x better quality and they get hundreds of customers.Burger tastes like cardboard, everything's cold, was half expecting most of the order to not arrive not gonna lie, but it did so that's the only plus, the uber driver was more warm and welcoming than the entire order.If you're a uni student don't eat here, save you're money this mcdonalds isn't worth contributing to you're dept.Salad was none existent and what did arrive was old you could tell from the taste that they don't use anything to keep the salad nice legit had to take it out of the burger because of how little I trusted it.After looking up the place the amount of negative reviews I'm seriously surprised this place is still open, they must be either really understaffed or the management is a mess.So conclusion, it ain't it bruv

Carrie Cooper

Food always cold items missing numerous

Kayleigh Carter

Food only average and NEVER get the dips even when the meals are supposed to come with them! how do you not remember dips for chicken nuggets? Or chicken selects?....

Tia Minor

Honestly sick of it now , can never get an order correct, not hard include everything that's meant to be there. Forgot my dips , forgot my drink for my meal, didn't add the added cheese I paid for on the burger , worst place to go to order a delivery , employees need to double check orders before sending it out, its not hard

Hux “Hux”

Had to wait 10 mins for the food, place was empty, and the food was cold. Never going here again.

Matt Bibby

Took 30 minutes to recive food in store. While wating the manger was constantly touching his nose then handling food. Also saw food brought back by a customer as it was wrong then given to a different customer. When I did recive my order it was missing items and the fries were

Sophie Hollinshead

Quick service, previously order was wrong but quickly rectified so can't complain.

Rebecca Wilkins

Wait for drive through just to give order was half hour… then the cashier took ages working out which order was ours then food was cold when we got

Haide Bosson

@VICTORIA ROAD, MCDONALD'S & FESTIVAL PARK ... ILL RECOMMENDED GOOD CUSTOMER SERVICE TOO ...

Kieran Fereday

Qued for 10 15 mins waiting to confirm my order on the app, old gentleman push in front of me. So I mentioned I was first to the server, he said 'so, let me deal with this first'I'm loving it

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