Subway

Newmarket Heath Services, A14 South Bound, Newmarket
01638578516

Recent Reviews

jennythefelter

The car park was a field of litter, and the tables filthy. Bins were overflowing both in the cafe and toilets also there was no loo paper The sanitary bins in the ladies also needed emptying. Coffee was much needed and good, but overall experience dreadful

Q8859QKjohnm

Dirty toilets, Dirty Cafe, 3 members of staff on duty, none of which were clearing or cleaning tables or checking toilets. I recommend you avoid this branch of Starbucks

F2532QKkellyb

This place is disgusting! The queues for coffee etc were crazy because of such disorganization. The tables and floor were filthy and the coffee cold. The toilets were horrific, no paper, sinks taped over, blocked and the stench is awful. Needs investigating and shutting down!

Taur033

We arrived for a quick coffee but doubt if we will return. The car park signage is useless, and the car park area is covered in litter The store itself is poorly managed but the staff are trying their best The toilets however are disgusting

X3683HEdanielw

Definitely one of the worst Starbucks ever been to. Dirty, erratically run and an empty station of sugars, hand towels and no chocolate sprinkles. lol. The toilets in this facility are shocking.

Stefwhite2000

Worst public toilets I’ve even seen, clearly not been cleaned in a long while, if at all. Mens toilets are usually quite bad but these were awful, had to wade through puddles to get to a cubicle where the toilet doesn’t flush. Grotty

PUMBRIDGE

We broke the journey to get a coffee and have a wee. Sorry, loos aren't working, said the sign inside, shoved in a mop bucket and blocking the entrance to the loos. Funnily enough, my wallet wasn't going to work either... so no coffee. Depressing, down-at-heel, bleak, like something out of a Hopper painting, but without the charm.

Paul M

Dirty all round, toilets terrible with no paper and hand dryer inop, went on a winters day and wished I'd not left my scarf and coat in the car as seemed no heating whatsoever

tuckerengland3

Seems to be a few negative reviews but I have no idea why? I asked if there’s any brewed coffee and they apologised and explained they close in 20 minutes and I find this perfectly acceptable. I was also informed that means it was takeaway only, again that’s fine. They all want to get home instead of hanging around unpaid for someone who wants to drink a brewed coffee. So I enjoyed a great cappuccino on my drive home and found whole beans at 50% off.

Angela Corrigan

Not for the food but for the two wonderful young men who served us with patience and a smile as neither of us knew what we were doing Starbucks look after them they are a credit and assets got you.

colin g

A break in a journey required a pit stop , this fulfilled that function. Service was on the slow side , but it was clean and the final product was as expected from a Starbucks. Gourmet it aint

sharon190725

Staff were unhelpful, moaning about there jobs and so slow. My wife got a cup of tea from Greggs next door and had nearly finished it before I'd got my coffee! I don't think Starbucks care or even read these terrible reviews or they would shake up this lot!

pintdrinker2014

Long queues dirty toilets no hand satiniser slow staff luke warm coffee the place seems as if no one cares. Worse Starbucks I have ever been to.

Markevans666

Must be the worst Starbucks in the country shocking service, unfriendly staff, unclean, one to avoid at all costs

Bella B

The only coffee stop on our journey but this place is absolutely disgusting. The restrooms are outrageously filthy especially at a time when everything should be spotlessly clean. When I mentioned this to an assistant she merely shrugged her shoulders and said there were only 2 people on duty and they didn't have time to clean as well as make coffee.

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