Over priced, long queue time, not full KFC menu, small portion size compared to normal.
Chris Stone
It's not bad. It wasn't has good as the last time we visited, but I will tip my hat to the staff who keep the place tidy and all the tables clean they do an amazing job especially when there are so many dirt bags who dont clean up after themselves the staff are extremely quick and cleaning down and making sure the tables are for the next customers ???
Rich Bird
The theming in the location is awesome, just look up. the ceiling has suffered a shark attack!This is a KFC in a theme park, it going to be busy, and the staff are going to be overwhelmed, i understand that and make allowances, keep up the hard, hot, and under paid work team.
Louise Katie McCarthy
I'll start with the good points... Lovely atmosphere and convenience in the park.Bad: waited ages to get served then they got my order wrong on my first visit and the food was awful and extremely greecy. Second visit again waited ages this time just for a drink. Overpriced for what you get aswell.
Aaron Jeavons
I visited Thorpe Park on the 6th July. I had some chicken from KFC in the afternoon. 15.30. By the time I got home is was violently sick and had very bad Diarrhoea & very severe stomach pains. I couldn’t keep any liquid down.Only eat at this restaurant if you don’t mind getting food poisoning. I did contact head office but just got a generic response!?
Luke
Absolutely terrible service. The restaurant isn't specified/suitable for the required volume of customers at all. We had to wait c. 40mins for our order. The counter area was packed with something like a hundred people; it was really hard to hear the ticket numbers that the staff were shouting out. When I temporarily left the massive crowd/queue and asked a member of staff 'is this normal' he said 'ha - some people have been waiting one and a half hours!'. And then once we finally received the food, it turns out that we had to queue again at a separate till to also receive our hot drinks. It feels like KFC's management desperately need to review/improve how this particular store is provided/run. I recommend don't bother unless it's visibly empty. Food was really tasty, but it was a pretty awful experience overall.
Karan Hurst
If I could give no stars I would. I get that it’s busy and in a theme park so isn’t going to be a regular KFC trip but oh my god. Walking in smelt like a sweaty gym, after ordering and waiting in the literal crowd of 50+ people waiting for collection we were stuck there for over half a hour. The staff shouting out the collection numbers were not shouting at all and were basically whispering the numbers. Standing too close to the side meant you getting a rude worker shouting at you. The staff was rude, the wait was incredibly long and after all of that, the food was stone cold and syrup had gone off in the Pepsi max. They swapped the Pepsi but said “there is nothing we can do about it the food without the receipt” which was taken from me when I collected the food? Honestly just don’t bother, go one of the Thorpe park food stalls with nicer staff and better food (and you don’t waste a chunk of your day standing waiting for it)
SpLaTAshA jUmPanOFf
There was no level of organisation, I was shoved on multiple occasions and pinned against things by people over a foot taller than me and my order was cold before I could get to it. I was waiting probably 2 hours overall and the food was undercooked.
Lance
Good customer service and order were on time and efficient. You could pay by all major cc and cash
Over priced, long queue time, not full KFC menu, small portion size compared to normal.
It's not bad. It wasn't has good as the last time we visited, but I will tip my hat to the staff who keep the place tidy and all the tables clean they do an amazing job especially when there are so many dirt bags who dont clean up after themselves the staff are extremely quick and cleaning down and making sure the tables are for the next customers ???
The theming in the location is awesome, just look up. the ceiling has suffered a shark attack!This is a KFC in a theme park, it going to be busy, and the staff are going to be overwhelmed, i understand that and make allowances, keep up the hard, hot, and under paid work team.
I'll start with the good points... Lovely atmosphere and convenience in the park.Bad: waited ages to get served then they got my order wrong on my first visit and the food was awful and extremely greecy. Second visit again waited ages this time just for a drink. Overpriced for what you get aswell.
I visited Thorpe Park on the 6th July. I had some chicken from KFC in the afternoon. 15.30. By the time I got home is was violently sick and had very bad Diarrhoea & very severe stomach pains. I couldn’t keep any liquid down.Only eat at this restaurant if you don’t mind getting food poisoning. I did contact head office but just got a generic response!?
Absolutely terrible service. The restaurant isn't specified/suitable for the required volume of customers at all. We had to wait c. 40mins for our order. The counter area was packed with something like a hundred people; it was really hard to hear the ticket numbers that the staff were shouting out. When I temporarily left the massive crowd/queue and asked a member of staff 'is this normal' he said 'ha - some people have been waiting one and a half hours!'. And then once we finally received the food, it turns out that we had to queue again at a separate till to also receive our hot drinks. It feels like KFC's management desperately need to review/improve how this particular store is provided/run. I recommend don't bother unless it's visibly empty. Food was really tasty, but it was a pretty awful experience overall.
If I could give no stars I would. I get that it’s busy and in a theme park so isn’t going to be a regular KFC trip but oh my god. Walking in smelt like a sweaty gym, after ordering and waiting in the literal crowd of 50+ people waiting for collection we were stuck there for over half a hour. The staff shouting out the collection numbers were not shouting at all and were basically whispering the numbers. Standing too close to the side meant you getting a rude worker shouting at you. The staff was rude, the wait was incredibly long and after all of that, the food was stone cold and syrup had gone off in the Pepsi max. They swapped the Pepsi but said “there is nothing we can do about it the food without the receipt” which was taken from me when I collected the food? Honestly just don’t bother, go one of the Thorpe park food stalls with nicer staff and better food (and you don’t waste a chunk of your day standing waiting for it)
There was no level of organisation, I was shoved on multiple occasions and pinned against things by people over a foot taller than me and my order was cold before I could get to it. I was waiting probably 2 hours overall and the food was undercooked.
Good customer service and order were on time and efficient. You could pay by all major cc and cash
Love this food and place. Amazing service
Restaurantji Recommends
Staff communications too good and service was very awesome
Went with kids, kids enjoyed a lot, good place to visit
Nice staff and fresh foodGood environment
The food has been served quickly and was really fresh and hot. Amazing place!
Love this place, the food was yummy. Had great time