So disappointed.. went today for my husbands bithday meal... place was cold and uncomfortable. Some foods were cold. Chips had clearly been there a while. Rice was hard. Needed to wait for chicken tikka to be cooked. They did however cook fresh chips.. soft drinks only served. At the end of our meal we were told no card payments accepted, we then needed to drive to a cash machine. (Nothing was said prior to our meal). I will not be going back there...
Su Hedge
Amazing food and not greasy...efficient service when delivered home....Best packaging aswell...thanks masala
Riley Harper
My order was an hour late and needed to be reheated. I also found a very long strand of hair in my food which meant it was unsafe to eat and had to throw it away. They also forgot an item of my order. Very disappointed as we have ordered before and had no problems, but now will not be ordering from here again.
Nathan Loosemore
Food was ten minutes late for collection and there was no front of house service. I had to go into the kitchen to let them know I was there and the poor chef looked confused as to why I was bothering them in the kitchen which is understandable. He probably expected front of house to help but there was no one there. Shashlik was overcooked, very black and burnt. It had one little slice of green pepper and one lonely small cap mushroom. The tomato in it was black as it was so burnt. The chips were not fresh. The saag was ok. I've had worse but nowhere near the usual standard of curry I expect. Vegetable rice was decent. I was a new customer and thought I'd give this place a go as mixed reviews. I can see why people complain about the service and the food just didn't amaze me enough to go back.
Tom W
We have not eaten in Masala since before Covid, but had a few takeaways. We pre-booked the night before, but when we arrived we were the only ones in the restaurant (which was the case for the whole meal). They no longer server alcohol, so its soft drinks only. Likewise they only accept cash in the restaurant (if you order online for delivery / collection you can pay when you do the order on the site via debit card). Food came quickly, was piping hot and the quality of food was excellent. For two curries, rice, chips, naan bread, few poppadom's, and two J20s came to just over £35, which is relatively reasonable for the size and quality of food. I always recommend Masala to any friends / family if they are looking for an Indian within the Llanelli, however the lack of card payment is a little fustrating as you need to ensure you have enough cash on you before visiting.
Ben Adkins
Booked a table in the evening. Got there and they said the restaurant was closed and we will have to go back another time. Would've been nice to have a phone call making us aware it was closed before travelling there!
Karen Simon
Take away. Told be ready in 25 minutes. Left it 35 minutes. Waited for over an hour for food. Awful service.Parking: No parking facility
Uzma Kauser
We was here for a holiday weekend break and came to masala both nights amazing food and service owner was lovely x
wp
Fantastic Sunday buffet with plenty of choice. Also have had a number of take aways and never had a bad meal.
Iv eaten alot of Indian meals in my day, And iv had some pretty bad one's. This however is the worst iv ever eaten.Without question the driest most tasteless chicken iv ever put in my mouth.Nann burt and rock solid round the edge.Chips tasted like they just been wormed up in a microwave.Everything about this meal was bad. 90%Ended up in the bin. Unbelievably poor.I can't recommend this place to anybody.Try somewhere different, baleve me you can't get any worse ??
Sadiya Begum
Absolutely LOVED the lamb chops and already craving more! The prawn puri is a must, especially with the spring onion naan ?
Byron Davies
Ordered food 5 for 7 30 comes 8 o clock and it was that bad my dogs wouldn't even eat it comple waste of money never again reheated about 6 times just to make sure they had the rubber taste just right
Dafydd Evans
Great value Sunday buffet. Plenty of selection. Clean presentable and very tasty.
Phill Howells
My usual takeaway, but tonight it was over 1 hour late and stone cold. Flavour was good as usual but disappointing!
So disappointed.. went today for my husbands bithday meal... place was cold and uncomfortable. Some foods were cold. Chips had clearly been there a while. Rice was hard. Needed to wait for chicken tikka to be cooked. They did however cook fresh chips.. soft drinks only served. At the end of our meal we were told no card payments accepted, we then needed to drive to a cash machine. (Nothing was said prior to our meal). I will not be going back there...
Amazing food and not greasy...efficient service when delivered home....Best packaging aswell...thanks masala
My order was an hour late and needed to be reheated. I also found a very long strand of hair in my food which meant it was unsafe to eat and had to throw it away. They also forgot an item of my order. Very disappointed as we have ordered before and had no problems, but now will not be ordering from here again.
Food was ten minutes late for collection and there was no front of house service. I had to go into the kitchen to let them know I was there and the poor chef looked confused as to why I was bothering them in the kitchen which is understandable. He probably expected front of house to help but there was no one there. Shashlik was overcooked, very black and burnt. It had one little slice of green pepper and one lonely small cap mushroom. The tomato in it was black as it was so burnt. The chips were not fresh. The saag was ok. I've had worse but nowhere near the usual standard of curry I expect. Vegetable rice was decent. I was a new customer and thought I'd give this place a go as mixed reviews. I can see why people complain about the service and the food just didn't amaze me enough to go back.
We have not eaten in Masala since before Covid, but had a few takeaways. We pre-booked the night before, but when we arrived we were the only ones in the restaurant (which was the case for the whole meal). They no longer server alcohol, so its soft drinks only. Likewise they only accept cash in the restaurant (if you order online for delivery / collection you can pay when you do the order on the site via debit card). Food came quickly, was piping hot and the quality of food was excellent. For two curries, rice, chips, naan bread, few poppadom's, and two J20s came to just over £35, which is relatively reasonable for the size and quality of food. I always recommend Masala to any friends / family if they are looking for an Indian within the Llanelli, however the lack of card payment is a little fustrating as you need to ensure you have enough cash on you before visiting.
Booked a table in the evening. Got there and they said the restaurant was closed and we will have to go back another time. Would've been nice to have a phone call making us aware it was closed before travelling there!
Take away. Told be ready in 25 minutes. Left it 35 minutes. Waited for over an hour for food. Awful service.Parking: No parking facility
We was here for a holiday weekend break and came to masala both nights amazing food and service owner was lovely x
Fantastic Sunday buffet with plenty of choice. Also have had a number of take aways and never had a bad meal.
One of thre best!Service and food, great value!
Restaurantji Recommends
Iv eaten alot of Indian meals in my day, And iv had some pretty bad one's. This however is the worst iv ever eaten.Without question the driest most tasteless chicken iv ever put in my mouth.Nann burt and rock solid round the edge.Chips tasted like they just been wormed up in a microwave.Everything about this meal was bad. 90%Ended up in the bin. Unbelievably poor.I can't recommend this place to anybody.Try somewhere different, baleve me you can't get any worse ??
Absolutely LOVED the lamb chops and already craving more! The prawn puri is a must, especially with the spring onion naan ?
Ordered food 5 for 7 30 comes 8 o clock and it was that bad my dogs wouldn't even eat it comple waste of money never again reheated about 6 times just to make sure they had the rubber taste just right
Great value Sunday buffet. Plenty of selection. Clean presentable and very tasty.
My usual takeaway, but tonight it was over 1 hour late and stone cold. Flavour was good as usual but disappointing!