McDonald's
$$ • Fast Food
Hours:
Lower Ground Floor, The Arcade, 1 Food Court, London
020 8522 0432
Takeaway/Delivery Options
Tips
Reviews for McDonald's
Very poor service. The place is so busy and the queuing system is terrible. When my order was eventually called I went over to collect it. She asked if I wanted it in a tray or a bag. I asked for a bag and she immediately shoved the food into the bag and pushed it into my direction. No communication and no thank you offered. Very poor customer service, it's a shame I didn't take down her name. Yes I understand it's a busy branch however if I've had the common courtesy to be polite...read full review
2* due to the fact they were busy, I had mobile order early to beat the rush. The guy who was help dispatching from outside the counter was very difficult. As I knew they would keep my order to the side because it was a mobile order he lied to my face saying it wasn’t called out after pointing it out on the board he decided to double check with coworkers and yes there it was on top.Real shame as this happened before and the other manager was more polite and sincere about it...read full review
Ratings
Opening times
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 10:00 - 18:00 |
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It’s McDonalds so you know what to expect from the food, however, make sure to always check you received your full order before walking away, most of the times I’ve ordered from here there was always something missing and if you only find out when you get home then it won’t be sorted out. It’s a busy branch but still this issue should not happen as often as it does.