Gourmet Burger Kitchen (GBK)
$$ • American, Burgers, British
Hours:
117 - 119, The Orient, The Trafford Centre, Trafford Park, Stretford, Manchester
0161 749 8465
Takeaway/Delivery Options
Tips
Reviews for Gourmet Burger Kitchen
Extremely tasty burgers and quite a few variations to choose from. You are encouraged to place your own order and pay via the app, though you don't have to. This may be efficient but is quite impersonal and somewhat presumptuous in inviting tips at different levels when you have had no service whatsoever at this point. The table servers were, however, very pleasant and happy to help. Our food came quite quickly considering how busy they were and did enjoy it.
I despise tips being added to the bill by default when ordering, especially when using the self service option from the table when by that point the only service we'd received was being shown to a table after an extended wait.Friendly staff and the burger was lovely and juicy, but the fries were cold and drinks over priced. The whole tip thing before even getting any food served really annoys and soured the experience (sorry, grumpy old man review!)
Ratings
Opening times
| Monday | 11:30 - 22:00 |
| Tuesday | 11:30 - 22:00 |
| Wednesday | 11:30 - 22:00 |
| Thursday | 11:30 - 22:00 |
| Friday | 11:30 - 22:00 |
| Saturday | 11:00 - 22:00 |
| Sunday | 11:30 - 20:00 |
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This review is based on fantastic customer service.The manager is called Ala and her colleague Q were extremely accommodating. I was having trouble with my student card but Ala resolved the issue quickly.Very friendly even though they seemed very busy.