Restaurants in Lower Green
The Black Horse
Brent Pelham, Buntingford*i am not commenting on the pub nor the food . *I am specifically reviewing the hotel rooms , firstly no where does it state no TV or no private bathroom in the rooms. , in fact the hotel own website states TV and shower! upon arriving there was neither . had I of been made aware of this, I would not of booked the hotel. I have nothing against no TV or private bathroom ,if it is clearly stated and that's the persons choice. the room was freezing cold no heating had been put on (it was absolutely freezing out that afternoon) I decided id have to leave the property and find an alternative hotel that met my needs. the manager PROMISED a refund and that it would be sorted when I left. two weeks later, I've not received any refund or adequate response from the booking agent (Agoda or the black horse) despite sending evidence of false advertising etc. I really don't like writing negative reviews but I have contacted the black horse via phone and email asking them for the refund promised . and contacted Agoda to resolve this and had nothing offered to me whatsoever! to the black horse "you can deny all you want my claims but the proof is on your website" you clearly state TV and SHOWER IN YOUR ROOMS
- Drive-Through
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Superb136 Reviews 4.7
The Brewery Tap
The St, Barleycroft End, BuntingfordWe had a great time here yesterday. The staff were so friendly and welcoming, the food was delicious, and the outdoor seating area was a lovely spot to sit and enjoy the sun. Thanks for having us!
- Delivery
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Superb108 Reviews 4.5